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Hampton Inn by Hilton Ciudad Juárez

3.0 star property

Photo gallery for Hampton Inn by Hilton Ciudad Juárez

Terrace/patio
Terrace/patio
Lunch and dinner served, Latin American cuisine
Free daily buffet breakfast
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Popular amenities

  • Pool
  • Free airport shuttle
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

Map
7770 Blvd Tomas Fernandez, Ciudad Juárez, CHIH, 32440
  • Plaza Portales 802
    ‪3 min walk‬
  • American Consulate
    ‪6 min drive‬
  • Paso del Norte International Bridge
    ‪9 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Study)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Non Smoking (Study)

7.6 out of 10
Good
(11 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(29 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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In-room safe, desk, blackout curtains, soundproofing

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The price is NZ$184
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Includes taxes & fees
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About the area

Ciudad Juárez

Located in Ciudad Juárez, Hampton Inn by Hilton Ciudad Juárez is in the business district, within a 10-minute drive of American Consulate and Paso del Norte International Bridge. .This hotel is 10.1 mi (16.2 km) from Fort Bliss and 12.8 mi (20.5 km) from Sunland Park Mall.

What's nearby

  • Plaza Portales 802 - 3 min walk - 0.3 km
  • Technological Institute of Ciudad Juárez - 3 min drive - 2.7 km
  • American Consulate - 6 min drive - 6.1 km
  • Plaza Las Misiones - 6 min drive - 6.1 km
  • Paso del Norte International Bridge - 9 min drive - 9.1 km

Getting around

  • El Paso Union Depot - 25 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 21 min drive

Restaurants

  • ‪Cabanna - ‬5 min walk
  • ‪Subway - ‬17 min walk
  • ‪Old Mesa - ‬8 min walk
  • ‪Thomas Kitchen Bar - ‬4 min walk
  • ‪Maria Chuchena - ‬2 min walk

About this property

Hampton Inn by Hilton Ciudad Juárez

Hotel with free breakfast, in the vicinity of American Consulate
Hampton Inn by Hilton Ciudad Juárez offers 200 accommodations with safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 200 guestrooms featuring LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a communal living room, and tour/ticket assistance. Guests can catch a ride on the complimentary shuttle, which operates within 10 kilometers.
For lunch or dinner, stop by Lobby Bar, a restaurant that specializes in Latin American cuisine. You can also grab snacks at the coffee shop/cafe. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. A shuttle from the airport to the hotel is complimentary (available on request).
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Lobby Bar - This family restaurant specializes in Latin American cuisine and serves lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free airport pick-up shuttle from 6:00 AM to 9:00 PM at scheduled times and on request
  • Free area shuttle up to 10 kilometres
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy

We should mention

The seasonal pool will be open from March to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Ciudad Juarez
Hampton Inn Hotel Ciudad Juarez
Hampton Inn Ciudad Juarez Hotel
Hampton Inn Ciudad Juarez Hotel
Hampton Inn Ciudad Juarez Ciudad Juárez
Hampton Inn Ciudad Juarez Hotel Ciudad Juárez

Hampton Inn by Hilton Ciudad Juárez Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 416 out of 711 reviews
Rating 8 - Good. 154 out of 711 reviews
Rating 6 - Okay. 74 out of 711 reviews
Rating 4 - Poor. 30 out of 711 reviews
Rating 2 - Terrible. 37 out of 711 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Stayed 1 night in Apr 2025

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Carolina

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Josue Daniel

Stayed 3 nights in Mar 2025

10/10 Excellent

Diogenes

Stayed 1 night in Mar 2025

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El aire acondicionado era muy antiguo y ruidoso!! Demasiado ruidoso!! Las molduras de madera viejas, despintadas, carcomidas y rotas. Frigobar no enfriaba y solicitamos cambio. El agua de regaderas demasiado caliente. La alfombra vieja y desgastada. Desayuno demasiado básico. Alberca sucia y agua helada. No hay wifi en habitaciones.
Stayed 7 nights in Mar 2025

6/10 Okay

Karen

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jackie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying in this hotel. This hotel is far from Consulate and Restaurants. They do have a shuttle service which you have to schedule in advance. Over all we had a great experience I highly recommend this place .
Stayed 3 nights in Mar 2025

6/10 Okay

Joel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities, room comfort

Se escucha mucho ruido exterior de bares

En recepción el que atiende tiene mala actitud y el cuarto con muy mal aislamiento, se escucha música de bares muy fuerte hasta las 2:00am
Stayed 1 night in Mar 2025

10/10 Excellent

César

Good
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Neat and clean but rooms are definitely not sound proof. You can hear every conversation down the hall and in rooms next door Breakfast was delicious
Stayed 1 night in Feb 2025

10/10 Excellent

Javier

Liked: Amenities, property conditions & facilities
The service excellent, the foof for breakfast good
Stayed 1 night in Feb 2025

10/10 Excellent

Roberto

Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente.
Stayed 1 night in Oct 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities
Showers need maintenance
Stayed 4 nights in Jan 2025

10/10 Excellent

sergio

Stayed 1 night in Dec 2024

8/10 Good

Genaro

Stayed 1 night in Dec 2024

8/10 Good

Claudia

Stayed 1 night in Dec 2024

6/10 Okay

Veronica, el paso

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place is awesome! Great place to stay because there are many things close by. I try to book this hotel at least twice a year. However, it was very unfortunate that when coming back from my event at night I decided to take a shower and to my luck after leaving the shower lots of cockroaches started coming out. It was so crazy and disgusting. I went to the front desk and they switched me to the room across but I notice when checking out there was dead cockroaches in the hall. This was very disappointing and I doubt I come back to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Natalia

Stayed 1 night in Nov 2024

10/10 Excellent

Guillermina

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Ricardo

Stayed 1 night in Dec 2024