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Hampton Inn by Hilton Ciudad Juárez

3.0 star property

Photo gallery for Hampton Inn by Hilton Ciudad Juárez

Free daily buffet breakfast
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Lunch and dinner served, Latin American cuisine
Terrace/patio
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
7770 Blvd Tomas Fernandez, Ciudad Juárez, CHIH, 32440
  • Place, Plaza Portales 802
    ‪3 min walk‬
  • Place, ITESM Campus Juárez
    ‪4 min drive‬
  • Place, UACJ - Universidad Autónoma de Ciudad Juárez
    ‪5 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Study)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Study)

7.8 out of 10
Good
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Ciudad Juárez

Located in Ciudad Juárez, Hampton Inn by Hilton Ciudad Juárez is in the business district, within a 10-minute drive of American Consulate and Paso del Norte International Bridge. .This hotel is 10.1 mi (16.2 km) from Fort Bliss and 8 mi (12.9 km) from Sun Bowl Stadium.

What's nearby

  • Plaza Portales 802 - 3 min walk - 0.3 km
  • ITESM Campus Juárez - 4 min drive - 2.3 km
  • Technological Institute of Ciudad Juárez - 5 min drive - 2.7 km
  • UACJ - Universidad Autónoma de Ciudad Juárez - 5 min drive - 2.3 km
  • American Consulate - 10 min drive - 5.7 km

Getting around

  • El Paso Union Depot - 25 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 21 min drive

Restaurants

  • ‪SUBWAY - ‬17 min walk
  • ‪La Durangueña - ‬13 min walk
  • ‪Leprechaun Plaza Portales - ‬4 min walk
  • ‪CABANNA - ‬6 min walk
  • ‪Carnitas Doña Paty - ‬6 min walk

About this property

Hampton Inn by Hilton Ciudad Juárez

Hampton Inn by Hilton Ciudad Juárez offers 200 accommodations with safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 200 guestrooms featuring LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a communal living room, and tour/ticket assistance. Guests can catch a ride on the complimentary shuttle, which operates within 10 kilometers.
For lunch or dinner, stop by Lobby Bar, a restaurant that specializes in Latin American cuisine. You can also grab snacks at the coffee shop/cafe. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. A shuttle from the hotel to the airport is complimentary (available on request).
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Lobby Bar - This family restaurant specializes in Latin American cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free airport drop-off shuttle from 6:00 AM to 9:00 PM at scheduled times and on request
  • Free area shuttle up to 10 kilometres
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from March to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Ciudad Juarez
Hampton Inn Hotel Ciudad Juarez
Hampton Inn Ciudad Juarez Hotel
Hampton Inn Ciudad Juarez Hotel
Hampton Inn Ciudad Juarez Ciudad Juárez
Hampton Inn Ciudad Juarez Hotel Ciudad Juárez

Hampton Inn by Hilton Ciudad Juárez Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 614 out of 996 reviews
Rating 8 - Good. 194 out of 996 reviews
Rating 6 - Okay. 99 out of 996 reviews
Rating 4 - Poor. 41 out of 996 reviews
Rating 2 - Terrible. 48 out of 996 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Rodrigo

Dice que tienen shuttle pero no ofrecen el servicio de recogerte en aeropuerto y solo te llevan después de las 7:00am
Stayed 1 night in Feb 2026

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
todo muy limpio y en orden.
Stayed 1 night in Dec 2025

10/10 Excellent

Yolis

Stayed 1 night in Feb 2026

6/10 Okay

VICTOR

Stayed 6 nights in Jan 2026

10/10 Excellent

Marcelo

Stayed 1 night in Jan 2026

10/10 Excellent

Stevany

Stayed 1 night in Jan 2026

6/10 Okay

MARIA

Stayed 4 nights in Jan 2026

10/10 Excellent

Jesus

Stayed 1 night in Jan 2026

2/10 Terrible

yvonne

Travelled with family
Disliked: Staff & service
The hotel was ok but I was over charged when I got to the property. My balance on hotels.com showed total of $341 and when I looked at my bank statement they charged me $400 and when I went to talk to front desk they were rude and dry about the situation and claimed it was a foreign exchange charge which i understand a difference of 10 or maybe 15 dlls but not 60! I would suggest paying on the hotel.com app or staying somewhere else
Stayed 3 nights in Jan 2026

10/10 Excellent

jaime

Stayed 2 nights in Dec 2025

8/10 Good

cesar

it was a good stay
Stayed 1 night in Jan 2026

10/10 Excellent

Javier

Stayed 1 night in Jan 2026

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Great Day with amazing service Free Breakfast was great, chilaquiles and chicharron. Will stay next time here.
Stayed 1 night in Dec 2025

10/10 Excellent

denisse

Stayed 1 night in Jan 2026

8/10 Good

manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities
everything very nice expect the personal at the front desk need to be friendly now the guy at the gate the older gentleman was real nice and polite they need to learn from him
Stayed 1 night in Jan 2026

2/10 Terrible

olga

Stayed 2 nights in Nov 2025

6/10 Okay

Lester

Travelled with family
First room provided was not ready to use. Another room was provided. No shuttle from airport, only from hotel to airport. Shower faucet was akward to turn on because hand had to go through a hole in glass wall. Shower head meeds to be cleaned. No table to use for eating in room. Basic breakfast. Other than that everything was good, but pricey for Mexico,
Stayed 2 nights in Jan 2026

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
too much noise
Stayed 1 night in Dec 2025

10/10 Excellent

Lizbeth

Stayed 3 nights in Dec 2025

10/10 Excellent

Fernando

Stayed 1 night in Dec 2025

10/10 Excellent

Carmen

Stayed 1 night in Dec 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Muy bien excellent stuff
Stayed 4 nights in Dec 2025

10/10 Excellent

Juan Adolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good atmosphere.
Stayed 1 night in Dec 2025

10/10 Excellent

JINTAO

Stayed 1 night in Dec 2025

10/10 Excellent

israel

Stayed 1 night in Dec 2025