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Hampton Inn by Hilton Ciudad Juárez

3.0 star property

Photo gallery for Hampton Inn by Hilton Ciudad Juárez

Free daily buffet breakfast
Terrace/patio
Lobby
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Lunch and dinner served, Latin American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
7770 Blvd Tomas Fernandez, Ciudad Juárez, CHIH, 32440
  • Place, Plaza Portales 802
    ‪3 min walk‬
  • Place, Technological Institute of Ciudad Juárez
    ‪3 min drive‬
  • Place, UACJ - Universidad Autónoma de Ciudad Juárez
    ‪3 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Study)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Study)

7.6 out of 10
Good
(13 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(35 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Ciudad Juárez

Located in Ciudad Juárez, Hampton Inn by Hilton Ciudad Juárez is in the business district, within a 10-minute drive of American Consulate and Paso del Norte International Bridge. .This hotel is 10.1 mi (16.2 km) from Fort Bliss and 8 mi (12.9 km) from Sun Bowl Stadium.

What's nearby

  • Plaza Portales 802 - 3 min walk - 0.3 km
  • ITESM Campus Juárez - 3 min drive - 2.3 km
  • Technological Institute of Ciudad Juárez - 3 min drive - 2.7 km
  • UACJ - Universidad Autónoma de Ciudad Juárez - 3 min drive - 2.7 km
  • American Consulate - 6 min drive - 6.1 km

Getting around

  • El Paso Union Depot - 25 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 21 min drive

Restaurants

  • ‪SUBWAY - ‬17 min walk
  • ‪La Durangueña - ‬13 min walk
  • ‪CABANNA - ‬6 min walk
  • ‪Maria Chuchena - ‬2 min walk
  • ‪Leprechaun Plaza Portales - ‬4 min walk

About this property

Hampton Inn by Hilton Ciudad Juárez

Hotel with free parking, in the vicinity of American Consulate
Hampton Inn by Hilton Ciudad Juárez offers 200 accommodations with safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 200 guestrooms featuring LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a communal living room, and tour/ticket assistance. Guests can catch a ride on the complimentary shuttle, which operates within 10 kilometers.
For lunch or dinner, stop by Lobby Bar, a restaurant that specializes in Latin American cuisine. You can also grab snacks at the coffee shop/cafe. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. A shuttle from the airport to the hotel is complimentary (available on request).
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Lobby Bar - This family restaurant specializes in Latin American cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free airport pick-up shuttle from 6:00 AM to 9:00 PM at scheduled times and on request
  • Free area shuttle up to 10 kilometres
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy

We should mention

The seasonal pool will be open from March to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Ciudad Juarez
Hampton Inn Hotel Ciudad Juarez
Hampton Inn Ciudad Juarez Hotel
Hampton Inn Ciudad Juarez Hotel
Hampton Inn Ciudad Juarez Ciudad Juárez
Hampton Inn Ciudad Juarez Hotel Ciudad Juárez

Hampton Inn by Hilton Ciudad Juárez Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 907 reviews
Rating 8 - Good. 188 out of 907 reviews
Rating 6 - Okay. 89 out of 907 reviews
Rating 4 - Poor. 36 out of 907 reviews
Rating 2 - Terrible. 44 out of 907 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Rener

Stayed 1 night in Oct 2025

10/10 Excellent

olga

Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff so friendly, breakfast very good.
Stayed 3 nights in Oct 2025

6/10 Okay

ana karen

Stayed 2 nights in Oct 2025

10/10 Excellent

ANA ELENA

Stayed 2 nights in Oct 2025

4/10 Poor

Oscar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
La propiedad es muy cómoda y buena, el servicio del personal de recepción es pésimo, súper mala actitud en todo momento.
Stayed 1 night in Oct 2025

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has security on the parking, good mexican American breakfast, clean place
Stayed 1 night in Oct 2025

4/10 Poor

Dora

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was genuinely impressed with the property. It was clean and comfortable, with only small issues like a leaking ice machine and a stained duvet. Unfortunately, the terrible customer service ruined the stay. The front desk lady was rude and dismissive. When I asked for extra pillows for my mom, who has bad acid reflux, she questioned why we needed them and how many were already in the room. The same thing happened when I asked for extra towels it felt like an interrogation instead of basic hospitality. There was also no iron in the room. The hotel has potential, but the staff’s attitude made it a really unpleasant experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Stayed 1 night in Sep 2025

10/10 Excellent

Mario Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Jacob

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

alberto

Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service
2 stars for the Breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Stayed 2 nights in Sep 2025

8/10 Good

Kyoungho

Stayed 3 nights in Sep 2025

10/10 Excellent

bryan

Stayed 1 night in Sep 2025

8/10 Good

Luz

Stayed 1 night in Sep 2025

10/10 Excellent

bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2025

6/10 Okay

Susan

Stayed 1 night in Jul 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Elvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los portales is right next door
Stayed 1 night in Sep 2025

8/10 Good

victor

Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Stayed 1 night in Sep 2025