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Krystal Urban Ciudad Juárez by US Consulate

3.0 star property

Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

Lobby sitting area
Exterior
Lobby sitting area
In-room safe, desk, blackout curtains, iron/ironing board
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • Place, Central Park
    ‪2 min walk‬
  • Place, Plaza Las Misiones
    ‪19 min walk‬
  • Place, American Consulate
    ‪3 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(92 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

In-room safe, desk, blackout curtains, iron/ironing board

Quadruple Room Standard

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(92 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is NZ$140
includes taxes & fees
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About the area

Ciudad Juárez

When you stay at Krystal Urban Ciudad Juárez by US Consulate in Ciudad Juárez, you'll be near the airport, within a 5-minute drive of American Consulate and Star Medica Hospital Ciudad Juarez2. .This hotel is 1.4 mi (2.3 km) from Plaza Las Misiones and 11.7 mi (18.8 km) from Cielo Vista Mall.

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • La Rodadora Espacio Interactivo - 7 min walk - 0.6 km
  • Plaza Las Misiones - 19 min walk - 1.6 km
  • Star Medica Hospital Ciudad Juarez2 - 2 min drive - 1.9 km
  • American Consulate - 3 min drive - 2.3 km

Getting around

  • El Paso Union Depot - 32 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 16 min drive

Restaurants

  • ‪El buen sazón - ‬6 min walk
  • ‪Fonda Mis Tias - ‬9 min walk
  • ‪Clasicos - ‬14 min walk
  • ‪Taqueria 70 - ‬19 min walk
  • ‪El Arrancadero - ‬15 min walk

About this property

Krystal Urban Ciudad Juárez by US Consulate

Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Krystal Urban Ciudad Juárez by US Consulate has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 740 for adults and MXN 740 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 650
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 650

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 740 for adults and MXN 740 for children
  • Early check-in fee: MXN 650 (subject to availability)
  • Late check-out fee: MXN 650 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Krystal Urban Ciudad Juárez by US Consulate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1401 out of 2074 reviews
Rating 8 - Good. 322 out of 2074 reviews
Rating 6 - Okay. 163 out of 2074 reviews
Rating 4 - Poor. 87 out of 2074 reviews
Rating 2 - Terrible. 101 out of 2074 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Luis Octavio

Stayed 1 night in Dec 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo

Stayed 11 nights in Nov 2025

10/10 Excellent

Jose Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Todo fue muy bien. Los trabajadores del hotel muy amables asi como la muchaha de housekeeping El hotel muy limpio, centrico
Stayed 2 nights in Dec 2025

8/10 Good

Oscar

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were good overall. Definitely an 8 out of ten.
Stayed 7 nights in Dec 2025

8/10 Good

Ramon

Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo

Stayed 3 nights in Dec 2025

2/10 Terrible

Moises

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not at all what I expected. It's like a 1 star hotel. Dirty, old and poorly maintained.
Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, friendly helpful staff
Stayed 1 night in Dec 2025

10/10 Excellent

Jazmine

Stayed 10 nights in Nov 2025

10/10 Excellent

maria

Liked: Amenities
The staff provided exceptional service, and the rooms were both pleasant and generously proportioned, maintaining a high standard of cleanliness.
Stayed 1 night in Dec 2025

2/10 Terrible

Saúl

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms are bad , some members of staff were not pleasant, rooms are dirty
Stayed 12 nights in Nov 2025

10/10 Excellent

Roberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service !
Stayed 1 night in Dec 2025

8/10 Good

Magdalena

Stayed 7 nights in Nov 2025

10/10 Excellent

Hector Alejandro Carrillo, Pembroke Pines

Stayed 1 night in Nov 2025

8/10 Good

Fernando, STOCKTON

Liked: Cleanliness, amenities, property conditions & facilities
They need new sheets and new pillows better quality
Stayed 1 night in Dec 2025

6/10 Okay

Fernando, STOCKTON

Liked: Cleanliness, amenities, property conditions & facilities
Bedding in general is very poor quality
Stayed 1 night in Nov 2025

8/10 Good

David

Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Stayed 1 night in Nov 2025

4/10 Poor

Rachael

Travelled with partner
Liked: Cleanliness, staff & service
The man at the front desk was nice. The main thing was it was hot. No A/C. The thermostat in room 101, could not be adjusted temperature wise. Maintenance came with different knob but still didn't work. The mini fridge didnt get cold at all when turned to coldest setting. Then the coffee pot didnt even work! The staff were all nice and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exelente
Stayed 1 night in Nov 2025

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and everything was clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Sergio

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean,great services,
Stayed 10 nights in Nov 2025

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good, clean and good service
Stayed 1 night in Nov 2025

10/10 Excellent

Erasmo, albuquerque

Stayed 1 night in Oct 2025