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Krystal Urban Ciudad Juárez by US Consulate

3.0 star property

Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

In-room safe, desk, blackout curtains, soundproofing
Lobby sitting area
Exterior
Interior detail
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

View map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • Place, Plaza Las Misiones
    ‪19 min walk‬
  • Place, Star Medica Hospital Ciudad Juarez2
    ‪2 min drive‬
  • Place, American Consulate
    ‪3 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

View all photos for Double Room

In-room safe, desk, blackout curtains, soundproofing

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

8.4 out of 10
Very good
(82 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

In-room safe, desk, blackout curtains, soundproofing

Quadruple Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(88 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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3.8 out of 5, Good, 1,209 reviews
The price is NZ$192
includes taxes & fees
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About the area

Ciudad Juárez

When you stay at Krystal Urban Ciudad Juárez by US Consulate in Ciudad Juárez, you'll be near the airport, within a 5-minute drive of Star Medica Hospital Ciudad Juarez2 and American Consulate. .This hotel is 1.6 mi (2.6 km) from Plaza Las Misiones and 14.5 mi (23.4 km) from Cielo Vista Mall.

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • Plaza Las Misiones - 19 min walk - 1.6 km
  • Star Medica Hospital Ciudad Juarez2 - 2 min drive - 1.9 km
  • Plaza Juárez Mall - 2 min drive - 2.3 km
  • American Consulate - 3 min drive - 2.3 km

Getting around

  • El Paso Union Depot - 22 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 8 min drive

Restaurants

  • ‪Fonda Mis Tias - ‬8 min walk
  • ‪Clasicos - ‬14 min walk
  • ‪Abelini's - ‬15 min walk
  • ‪El buen sazón - ‬5 min walk
  • ‪Toro Quintaco - ‬10 min walk

About this property

Krystal Urban Ciudad Juárez by US Consulate

Hotel with free parking, near Star Medica Hospital Ciudad Juarez2
Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Krystal Urban Ciudad Juárez by US Consulate has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MXN 620.12 for adults and MXN 620.12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 620.12 for adults and MXN 620.12 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Krystal Urban Ciudad Juárez by US Consulate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1250 out of 1855 reviews
Rating 8 - Good. 281 out of 1855 reviews
Rating 6 - Okay. 151 out of 1855 reviews
Rating 4 - Poor. 77 out of 1855 reviews
Rating 2 - Terrible. 96 out of 1855 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Luis

Liked: Cleanliness
Cuando el aire acondicionado encendia era muy molesto hacia mucho ruido.
Stayed 1 night in Jul 2025

10/10 Excellent

brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good i came with my kids and everything was right
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Stayed 6 nights in Jul 2025

10/10 Excellent

Hazel, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was great! Just the shower head was a little complicated. Just because little bit of water came out. But other than that it was awesome! Definitely recommend this hotel! Thank you😀
Stayed 2 nights in Jul 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet area. Perfect for what I needed.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nelyda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, near the airport.
Stayed 1 night in Jul 2025

8/10 Good

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough things to buy after hours, food or miscellaneous.
Stayed 1 night in Jul 2025

10/10 Excellent

Fausto

Stayed 1 night in Jul 2025

10/10 Excellent

Sheyla

Stayed 2 nights in Jul 2025

6/10 Okay

iliana

Travelled with partner
Property smelled the sewer, bathroom smelled like it. Bathroom was dirty and outdated.
Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its a nice and calm 😌 hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Froyl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Excellent service and an extra spacious room.
Stayed 1 night in Jul 2025

8/10 Good

Raul Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta cómoda toda la experiencia, no es lo mejor pero está bien.
Stayed 1 night in Jul 2025

2/10 Terrible

Joana

Stayed 2 nights in Jul 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Javier

Stayed 4 nights in Jun 2025

2/10 Terrible

Daniel

Stayed 1 night in May 2025

8/10 Good

Elvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Sarahy

Travelled with partner
Disliked: Property conditions & facilities
Pool was dirty and had very little sitting area
Stayed 1 night in Jul 2025

10/10 Excellent

Mario

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Ana Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025