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Sheraton Imperial Hotel Raleigh-Durham Airport/RTP

3.5 star property

Photo gallery for Sheraton Imperial Hotel Raleigh-Durham Airport/RTP

Property amenity
Exterior
Lounge
Breakfast, lunch, dinner served; American cuisine
Breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
4700 Emperor Blvd, Durham, NC, 27703
  • Place, Research Triangle Park
    ‪17 min walk‬
  • Place, Topgolf Durham
    ‪20 min walk‬
  • Place, Duke University
    ‪13 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪6 min drive‬

Room options

View all photos for Traditional Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(22 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 2 Queen Beds

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Studio Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Club Studio Suite, 1 King Bed with Sofa bed

  • 47 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible, w/ Tub)

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 2 Queen Beds (Hearing Accessible, w/ Tub)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible, w/ Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 2 Queen Beds (Hearing Accessible, w/ Roll-in Shower)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible, w/ Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed (Hearing Accessible, w/ Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed (Hearing Accessible)

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible, w/ Tub)

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed (Hearing Accessible, w/ Tub)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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Restaurant
DoubleTree Raleigh Durham Airport at Research Triangle Park
  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,002 reviews
The price is NZ$218
includes taxes & fees
19 Mar - 20 Mar
DoubleTree Raleigh Durham Airport at Research Triangle Park

About the area

Durham

When you stay at Sheraton Imperial Hotel Raleigh-Durham Airport/RTP in Durham, you'll be in the business district, within a 15-minute drive of Duke University and Research Triangle Park. .This hotel is 9.7 mi (15.7 km) from North Carolina State University and 9.7 mi (15.6 km) from Lenovo Center.

What's nearby

  • Research Triangle Park - 17 min walk - 1.5 km
  • Topgolf Durham - 20 min walk - 1.7 km
  • North Carolina State University - 10 min drive - 16.4 km
  • Duke University - 13 min drive - 21.2 km
  • Raleigh Convention Center - 18 min drive - 26.9 km

Getting around

  • Durham Station - 13 min drive
  • Raleigh-Durham International Airport (RDU) - 7 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Topgolf - ‬2 min drive
  • ‪Panera Bread - ‬19 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬17 min walk
  • ‪Chipotle Mexican Grill - ‬17 min walk

About this property

Sheraton Imperial Hotel Raleigh-Durham Airport/RTP

Sheraton Imperial Hotel Raleigh-Durham Airport/RTP offers 331 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 50-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 331 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Seasons Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 6:30 AM to 9:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Durham? This hotel has 14288 square feet (1327 square meters) of space consisting of conference space and 12 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 6:30 AM and 9:00 AM.
Seasons Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
&More by Sheraton - This café specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight at scheduled times
  • Parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 6:30 AM to 9:00 AM on weekends; USD 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • &More by Sheraton
  • Seasons Restaurant

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • 14,288 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 17 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (94 centimetre high)
  • Handrails in stairways (84 centimetre high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.95 per person
  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Imperial
Imperial Sheraton
Sheraton Imperial
Sheraton Imperial Durham
Sheraton Imperial Hotel
Sheraton Imperial Hotel Durham
Sheraton Durham
Durham Sheraton
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP Hotel
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP Durham
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP Hotel Durham

Sheraton Imperial Hotel Raleigh-Durham Airport/RTP Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 929 reviews
Rating 8 - Good. 252 out of 929 reviews
Rating 6 - Okay. 100 out of 929 reviews
Rating 4 - Poor. 44 out of 929 reviews
Rating 2 - Terrible. 26 out of 929 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Kristin

Disliked: Cleanliness, amenities
I specifically wanted a hotel with breakfast, the elevators were broken, I have a bruise on my arm from the elevator continuing to close on me, the hotel room was dirty it didn’t have soap or body wash
Stayed 4 nights in Nov 2025

8/10 Good

Jose

Liked: Cleanliness
Stayed 1 night in Nov 2025

6/10 Okay

Greg

Stayed 1 night in Nov 2025

10/10 Excellent

Yusheika

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was wonderful
Stayed 1 night in Nov 2025

6/10 Okay

Angie

Liked: Property conditions & facilities
Room around the shower dirty, looked like mildew
Stayed 1 night in Nov 2025

6/10 Okay

Maher, Irving

It was ok
Stayed 3 nights in Nov 2025

10/10 Excellent

Kimberlee

Stayed 2 nights in Nov 2025

10/10 Excellent

Tiffany

Stayed 1 night in Nov 2025

10/10 Excellent

Lokesh

Stayed 1 night in Nov 2025

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Great food
Stayed 2 nights in Sep 2025

10/10 Excellent

Lavonda

Stayed 2 nights in Nov 2025

10/10 Excellent

Katherin

Stayed 1 night in Nov 2025

10/10 Excellent

Lawren

Stayed 2 nights in Nov 2025

8/10 Good

Kulvinder

Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Liked: Cleanliness
Nice staff, clean rooms, comfy beds.
Stayed 2 nights in Nov 2025

10/10 Excellent

Donnel

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

James

Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Staff & service, amenities
Convenience
Stayed 1 night in Nov 2025

2/10 Terrible

Marielle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disappointing stay — not worth the price. First off, check-in was supposed to be at 3 PM, yet we didn’t get our room until 5:30 PM because the previous guests had a “late 4 PM checkout.” Why would you even allow a late checkout when the room is already reserved? That’s poor planning and completely disrespectful of your guests’ time. To make matters worse, we didn’t even get the room we originally booked—I accepted a different one just to avoid waiting longer. The $15 voucher offered for the inconvenience was more insulting than helpful. Apparently, our time and patience are worth next to nothing here. Secondly, one set of elevators was out of service, but there was no sign indicating that. The doors just kept opening and closing on their own like something out of a paranormal movie. That’s not quirky—it’s unsafe and unprofessional. Then there was the fire alarm issue. It kept going off, then stopping, then going off again. No communication from staff, no clarity on whether it was an emergency or another mishap. It’s hard to take safety seriously when management clearly doesn’t. Lastly, the entire property is under renovation, but the prices don’t reflect that. If you’re going to charge premium rates, then deliver premium service—not dust, noise, and chaos. Overall, this was a frustrating and disappointing experience from start to finish. I won’t be returning, and I wouldn’t recommend this hotel until it learns how to operate with basic professionalism.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anaisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a little trouble when we arrived bc they were over booked but they went above and beyond to fix the issue for my family. I really appreciate how they handled the situation. The male manager on site was very kind
Stayed 2 nights in Nov 2025

8/10 Good

Bobby

Stayed 1 night in Oct 2025

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Nov 2025

8/10 Good

Amol

Stayed 1 night in Oct 2025

10/10 Excellent

Sherry

Nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Brendan

Stayed 1 night in Oct 2025