Best Western Airport Inn & Suites Cleveland

2.5 star property

Photo gallery for Best Western Airport Inn & Suites Cleveland

Lobby
Exterior
Indoor pool
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)
Suite, 2 Queen Beds, Accessible, Non Smoking | Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
16501 Snow Rd, Brook Park, OH, 44142
  • Place, Kaiser Permanete Medical Center
    ‪8 min walk‬
  • Place, AMF Brookgate Lanes
    ‪16 min walk‬
  • Place, North Park Care Center
    ‪19 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪3 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(18 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(27 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

7.6 out of 10
Good
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Refrigerator

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4

Accessible-Suite 2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

Queen Suite with Sofa Bed - Non-Smoking

  • Sleeps 4

Similar properties

About the area

Brook Park

When you stay at Best Western Airport Inn & Suites Cleveland in Brook Park, you'll be near the airport, within a 15-minute drive of Lake Erie and Progressive Field. .This hotel is 12.1 mi (19.4 km) from Huntington Bank Field and 15.6 mi (25 km) from Cleveland Clinic.

What's nearby

  • Kaiser Permanete Medical Center - 8 min walk - 0.7 km
  • AMF Brookgate Lanes - 16 min walk - 1.4 km
  • North Park Care Center - 19 min walk - 1.7 km
  • Huntington Bank Field - 18 min drive - 25.7 km
  • Cleveland Clinic - 22 min drive - 30.0 km

Getting around

  • Brookpark Station - 7 min drive
  • Cleveland Station - 17 min drive
  • Cleveland Hopkins International Airport (CLE) - 8 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Circle K - ‬12 min walk
  • ‪Biggby Coffee - ‬11 min walk
  • ‪Little Caesars Pizza - ‬11 min walk

About this property

Best Western Airport Inn & Suites Cleveland

Hotel in Brook Park with a 24-hour fitness center and an indoor pool
Best Western Airport Inn & Suites Cleveland offers 64 accommodations with safes and coffee/tea makers. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Brook Park hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 64 guestrooms featuring refrigerators and microwaves. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary on-the-go breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary on-the-go breakfast is served each morning between 6 AM and 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (84 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (97 centimetre high)
  • Lift (99 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (84 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not offer airport transportation service on Sundays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.0 per night

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Extended parking fee: USD 10 per day
  • Late check-out fee: USD 30.00
  • Crib (infant bed) fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Airport
Best Western Airport Inn
Best Western Airport Inn Cleveland Brook Park
Best Western Airport Inn Cleveland
Best Western Airport Cleveland Brook Park
Best Western Airport Cleveland
Best Western Brook Park
Best Western Airport Hotel Brook Park
Brook Park Best Western
& Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel
Best Western Airport Inn & Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel Brook Park

Best Western Airport Inn & Suites Cleveland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 552 out of 1174 reviews
Rating 8 - Good. 294 out of 1174 reviews
Rating 6 - Okay. 164 out of 1174 reviews
Rating 4 - Poor. 82 out of 1174 reviews
Rating 2 - Terrible. 82 out of 1174 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Stayed 1 night in Oct 2025

6/10 Okay

Jamie, Allentown

Liked: Cleanliness
Disliked: Amenities
Staff was okay. There was no one available to check out with in the AM. I did not stay long enough for breakfast. Room was clean. Shower had shampoo/conditioner dispenser but they were empty and there was not any small bottles on the sink. Lucky I had some with me. Rooms are not sound proof! Door close very loud. I had doors shutting all night waking me up. There were loud people in the room next to me. Park is limited. Not great experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Stayed 1 night in Oct 2025

6/10 Okay

Heather

Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Man at front desk was super kind and helpful. I was a bit scattered and he was patient and friendly!
Stayed 1 night in Oct 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, amenities
Driver cheerfully got us at the airport at 12:30 a.m. Staff is very helpful. Room is clean and larger than expected for an inexpensive hotel. There has been considerable renovation since our last stay, and we appreciate the continued work. Rugs in hall need cleaning. If you need a 24/7 shuttle and an inexpensive, clean room. This is the place to book.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
I was pleased with the hotel, more importantly the people were very helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room (except behind bed...) Courteous and professional staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Marcia, attica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk very helpful and pleasant. Was able to arrange early morning pickup for shuttle with no problem.
Stayed 1 night in Oct 2025

6/10 Okay

Erin

Stayed 1 night in Oct 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this Best Western following an unexpected late night flight cancellation and was impressed by the level of service and hospitality. The staff were attentive and went out of their way to ensure a smooth and comfortable experience. The complimentary shuttle was prompt and efficient, and the driver was courteous and welcoming. My room was clean, quiet, and featured a full kitchenette that added to the convenience of my stay. Overall, this hotel exceeded expectations and provided much-needed comfort during a very stressful travel situation. Highly recommended!
Stayed 1 night in Oct 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The airport shuttle was prompt, friendly and helpful. The front desk staff answered all of my questions. They scheduled the shuttle for me and helped me when I returned fromy trip.
Stayed 1 night in Oct 2025

6/10 Okay

Scott, Mansfield

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the airport!
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Stayed 1 night in Oct 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Layover stop. Minimal food options including those on early flights.
Stayed 1 night in Oct 2025

2/10 Terrible

Arpitha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
stay at Best Western in Cleveland , booked through Expedia. Unfortunately, the experience was extremely disappointing and far below acceptable standards. From the moment we arrived: The hotel had a strong unpleasant odor throughout the property. The room was in very poor condition. Instead of an actual shuttle, a regular car picked us up, which was not what was advertised. Shockingly, we found blood stains on the comforter, which was only replaced after we complained. We later discovered mold in the bathroom, and when we brought it to the staff’s attention, they acted as if it was normal. These conditions are completely unacceptable for a paid stay and pose serious health and safety concerns. We did not receive the standard, cleanliness, or service that was promised at the time of booking.
Stayed 1 night in Oct 2025

6/10 Okay

Marirose

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Meh

This was a stay for my birthday. We specifically booked this for the pool. However, the pool was very cloudy and not clean- with bugs and hair floating around, dirty bandaids etc. There were dead bugs by the drain in the pool area. Overall just looked like the place wasn’t maintained. It seemed to be under construction when we went. The room was okay- not super clean but not horrible- no bugs or anything. Mattress was very firm and uncomfortable. The hotel breakfast was good. Lots of options available. At one point we went to get in our car and one of the workers was touching it? Overall not great. I would find somewhere else to stay next time.
Stayed 2 nights in Sep 2025

8/10 Good

Caitlyn

Liked: Cleanliness, staff & service
Clean room. Overall average stay in a good location outside of the city.
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very convenient to the airport. A great solution for long term parking for a stay and fly. Elaine the driver is very friendly in the pick up and drop off at the airport. Our flight was before the breakfast so we couldn't partake. I would use this property again.
Stayed 1 night in Oct 2025

10/10 Excellent

Barry

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Karine

Liked: Cleanliness, staff & service, amenities
It is very close to the airport and they have a free shuttle. Staff was kind enough. For the price, I was just a bit shocked. It was clearly renovated but it felt so " cold" ( not literally) and , it still has an old vibe to it. That being said, it was clean, it is close to the airport - they have a free shuttle. It is just somehow not what I expected.
Stayed 1 night in Oct 2025

6/10 Okay

Kelly

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The bathroom was not very clean and smelled like urine. The staff was great though, and very helpful, friendly, and responsive to my needs for a shuttle.
Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cle airport

Great value for the mini and very close to airport
Stayed 1 night in Oct 2025

6/10 Okay

Bianka

My bathroom wasn’t clean, sink had hair, makeup, and toothpaste in it still. Was gross. Staff was friendly at check in.
Stayed 1 night in Oct 2025