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Best Western Airport Inn & Suites Cleveland

2.5 star property

Photo gallery for Best Western Airport Inn & Suites Cleveland

Exterior
Lobby
1 bedroom, in-room safe, desk, laptop workspace
Indoor pool
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Gym

Explore the area

Map
16501 Snow Rd, Brook Park, OH, 44142
  • I-X Center
    ‪5 min drive‬
  • Baldwin Wallace College
    ‪6 min drive‬
  • NASA Glenn Research Center
    ‪7 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

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About the area

Brook Park

When you stay at Best Western Airport Inn & Suites Cleveland in Brook Park, you'll be near the airport, within a 15-minute drive of Progressive Field and Cleveland Metroparks Zoo. .This hotel is 12.4 mi (19.9 km) from Rock and Roll Hall of Fame and 13.4 mi (21.5 km) from Huntington Bank Field.

What's nearby

  • I-X Center - 5 min drive - 5.0 km
  • Baldwin Wallace College - 6 min drive - 6.7 km
  • NASA Glenn Research Center - 7 min drive - 6.7 km
  • Cleveland Metroparks Zoo - 11 min drive - 14.5 km
  • Progressive Field - 17 min drive - 22.6 km

Getting around

  • Brookpark Station - 3 min drive
  • Cleveland Station - 17 min drive
  • Cleveland Hopkins International Airport (CLE) - 4 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪John Simmons - ‬3 min drive
  • ‪The Pub - ‬4 min drive
  • ‪Taco Bell - ‬19 min walk
  • ‪Goody's - ‬1 min walk

About this property

Best Western Airport Inn & Suites Cleveland

Hotel in Brook Park with free breakfast and airport shuttle service
Best Western Airport Inn & Suites Cleveland offers 64 accommodations with safes and coffee/tea makers. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Brook Park hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 64 guestrooms featuring refrigerators and microwaves. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary on-the-go breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary on-the-go breakfast is served each morning between 6 AM and 9 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 10 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (84 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (97 centimetre high)
  • Lift (99 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (84 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not offer airport transportation service on Sundays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.0 per night

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Extended parking fee: USD 10 per day
  • Late check-out fee: USD 30.00
  • Crib (infant bed) fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Airport
Best Western Airport Inn
Best Western Airport Inn Cleveland Brook Park
Best Western Airport Inn Cleveland
Best Western Airport Cleveland Brook Park
Best Western Airport Cleveland
Best Western Brook Park
Best Western Airport Hotel Brook Park
Brook Park Best Western
& Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel
Best Western Airport Inn & Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel Brook Park

Best Western Airport Inn & Suites Cleveland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 452 out of 1004 reviews
Rating 8 - Good. 268 out of 1004 reviews
Rating 6 - Okay. 114 out of 1004 reviews
Rating 4 - Poor. 79 out of 1004 reviews
Rating 2 - Terrible. 91 out of 1004 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Byron

Disliked: Cleanliness, property conditions & facilities
I’m sure when they are done with the renovation, it will be nice. My room was the one good callout. It had been renovated and clean. The lobby was small, cluttered and the was often left unattended. The weight room was bad. The area outside was not great with trash blown across the property and minimal parking.
Stayed 2 nights in Mar 2025

8/10 Good

Karen

Stayed 2 nights in Mar 2025

8/10 Good

monty

Travelled with family
Liked: Staff & service
i
Stayed 2 nights in Mar 2025

6/10 Okay

TaTanisha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The staff were amazing & very accommodating. I needed change rooms & was put in a room near the area being renovated & was exchanged with no hassle. The hotel is very clean, you can smell the clean as soon as you walk in. The only 2 negative things I can say is the mattresses were not comfortable, very thin & the suites are set up stupidly
Stayed 7 nights in Mar 2025

2/10 Terrible

Maria

Business traveller
Disliked: Staff & service
I will not make a reservation with them again. I had proof of hospitalization and needed to move the check in date one day later and they charged me a cancelation and but didnt give me the changed date. So now i'm out double the room rate with nowhere to stay.

10/10 Excellent

Atalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean rooms
Stayed 1 night in Feb 2025

6/10 Okay

Shelby

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Hotel stay

Did not clean room when i requested one day had hard time getting clean towels
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is always great to stay at when I'm traveling the next day from Cleveland Hopkins. Nearly renovated rooms a great breakfast in the morning. Love the park stay and fly option with the shuttle. Place is very clean and room rates are always affordable even on a weekend night
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i enjoyed the place was a comfy bed and had good service and food
Stayed 1 night in Mar 2025

8/10 Good

Naomi

Reliable and kind. Picked me up at rental car agency and also promptly brought me to airport at 5:00 am. No soap I could get out in shower.
Stayed 1 night in Feb 2025

4/10 Poor

Tellehuh

i was nvr informed about $150 deposit before i got there , also there no waters in the room for the price you pay. junky outside,it had beds chairs dressers all in the parking lot. also i had to call and dispute my deposit bck , we dont smoke or anything. Bw says they gave it back but my bank is showing different.
Stayed 1 night in Feb 2025

10/10 Excellent

Johnross

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay. Great breakfast. Great room.
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Stayed 1 night in Feb 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff ..also very helpful
Stayed 1 night in Mar 2025

6/10 Okay

Lorenzo

Liked: Cleanliness
It was ok but didnt know about construction starting at 8am
Stayed 1 night in Feb 2025

10/10 Excellent

Ronaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and quick getting me from the airport late in night (24hs service) and taking me to get my car in a parking lot, breakfast was really good and beyond my expectations !
Stayed 1 night in Feb 2025

6/10 Okay

Dionisio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience.Service was good
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel

Trash in hallways
Debris/carpentry in hall off main lobby
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheaply Renovated

They are renovating the hotel, very cheap workmanship and finishes
Stayed 1 night in Feb 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value
Stayed 3 nights in Feb 2025

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good for Park Sleep Fly or a travel stay.
Stayed 1 night in Feb 2025

6/10 Okay

Mary Lou

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025