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Holiday Inn Cleveland Airport West by IHG

3.5 star property

Photo gallery for Holiday Inn Cleveland Airport West by IHG

Restaurant
Basketball court
Theatre show
Hiking
Children’s activities

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
25070 Country Club Blvd, North Olmsted, OH, 44070
  • Place, Westfield Great Northern Mall
    ‪2 min walk‬
  • Place, Rocky River Reservation
    ‪14 min walk‬
  • Place, Rocky River
    ‪2 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications, Mobility)

Pillow-top beds, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Roll-in Shower (Communications, Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Pillow-top beds, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Wet Bar)

Pillow-top beds, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds (Wet Bar)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Pillow-top beds, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Pillow-top beds, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Pillow-top beds, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Comm, Mobility, Pet Friendly)

Pillow-top beds, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Accessible Bathtub (Comm, Mobility, Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Pillow-top beds, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Pillow-top beds, individually furnished, desk, laptop workspace

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Pillow-top beds, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Pet Friendly)

Pillow-top beds, individually furnished, desk, laptop workspace

Suite, 1 Bedroom (Pet Friendly)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Pillow-top beds, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Pillow-top beds, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Pillow-top beds, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Pillow-top beds, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Single Bed

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About the area

North Olmsted

With a stay at Holiday Inn Cleveland Airport West by IHG in North Olmsted, you'll be in the business district, within a 15-minute walk of Westfield Great Northern Mall and Rocky River Reservation. .This hotel is 3.3 mi (5.2 km) from NASA Glenn Research Center and 4.3 mi (6.9 km) from I-X Center.

What's nearby

  • Westfield Great Northern Mall - 2 min walk - 0.2 km
  • Rocky River Reservation - 14 min walk - 1.2 km
  • Rocky River - 2 min drive - 1.8 km
  • Rocket Arena - 20 min drive - 30.4 km
  • Huntington Bank Field - 23 min drive - 32.2 km

Getting around

  • Brookpark Station - 8 min drive
  • Cleveland Station - 22 min drive
  • Cleveland Hopkins International Airport (CLE) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Texas Roadhouse - ‬7 min walk
  • ‪Yogurt Vi - ‬10 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬9 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk

About this property

Holiday Inn Cleveland Airport West by IHG

Holiday Inn Cleveland Airport West by IHG offers 140 accommodations with coffee/tea makers and designer toiletries. Rooms open to balconies or patios. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 140 guestrooms featuring LCD televisions. Your room comes with a pillowtop bed. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including wireless internet access (surcharge) and gift shops/newsstands. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and a banquet hall.
At Holiday Inn Cleveland Airport West by IHG, enjoy a satisfying meal at the restaurant. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include wired internet access (surcharge), express check-out, and a 24-hour front desk. Planning an event in North Olmsted? This hotel has 3100 square feet (288 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Holiday Inn Cleveland Airport West by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Uncovered extended parking on site (USD 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (weekly)
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,100 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 15 per day
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Holiday Inn Cleveland Airport West by IHG Reviews

Reviews

6.0
Rating 10 - Excellent. 72 out of 290 reviews
Rating 8 - Good. 45 out of 290 reviews
Rating 6 - Okay. 50 out of 290 reviews
Rating 4 - Poor. 39 out of 290 reviews
Rating 2 - Terrible. 84 out of 290 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are pretty amazing once they get you in the right one, i got sent to 3 different rooms, remodeling happing but i didnt mind,it was quiet and peaceful, room was clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

richard

Stayed 1 night in Aug 2025

4/10 Poor

Daniel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dumps are cleaner

The building is in complete disrepair and being renovated. In its current condition they should not be booking rooms and I'm surprised it's even legal to do so.
Stayed 1 night in Sep 2025

10/10 Excellent

Dominic

Stayed 1 night in Sep 2025

2/10 Terrible

corbyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under complete renovation and from the outside looks like the hotel isn’t even open for reservations. There was holes in the walls/ceilings of the room/bathroom, bathroom sink had what looked like plaster covered all in it, shower was dirty and covered in dirt, and just looked like housekeeping hasn’t been in the room.
Stayed 2 nights in Aug 2025

6/10 Okay

miracle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was under construction so the outside didn’t look the best. They upgraded me to a suite which was nice but the ere were a few issues. The water was slightly brown which made me not really want to shower in it. The tub was not the cleanest. The room was not thoroughly checked as there was still trash in one of my trash cans. The light bulbs in the room also needed to be changed and the remote for the tv did not work either.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's under construction. People are very nice. They did not have any handicap rooms, so no seat in the shower and difficult to get out of the tub. Nice lighting. Excellent refrigerator. Nice alarm clock. Clean. Very comfortable beds.
Stayed 2 nights in Aug 2025

2/10 Terrible

NANCY

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is run down and under construction. It should not still have guests till it’s done. It’s so gross.
Stayed 1 night in Aug 2025

2/10 Terrible

Susan

Disliked: Cleanliness, amenities, property conditions & facilities
Didn't stay. Left after looking at room
Stayed 1 night in Aug 2025

4/10 Poor

deevaughn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I guess the hotel is being renovated but that’s literally all it should’ve been. It shouldn’t be accepting customers for stays at all it’s a very old hotel! My room reeked of cigarettes & the dust was insane!!
Stayed 1 night in Aug 2025

4/10 Poor

Brittany

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Definitely was nothing like the pictures but it was fine for 2 nights. Highly recommend if you plan on showering start it a few minutes prior to get warm water! The staff was super kind.
Stayed 2 nights in Aug 2025

2/10 Terrible

Amy

Disliked: Cleanliness, property conditions & facilities
This hotel is under construction and is extremely rough. I would have immediately turned around and left if there any other hotels available after a concert.
Stayed 1 night in Aug 2025

4/10 Poor

Francisco

Disliked: Property conditions & facilities, room comfort
When u first see the hotel, you think it is a mistake cause it looks abandoned or under renovation. Walking to the rooms it was dirty and musty.
Stayed 2 nights in Aug 2025

2/10 Terrible

Mayra

Stayed 2 nights in Aug 2025

2/10 Terrible

Danielle

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Tina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all the entire place is under construction which would have been nice to know before booking.. the grounds were not kept and it looked like an abandoned building.. everything in the room was broken, drawers broken, fridge didn’t work; and the smell was awful it smelled so musty. Construction workers were outside my window drilling at 8AM .. so disappointed in this stay
Stayed 2 nights in Aug 2025

2/10 Terrible

Blake

Disliked: Cleanliness, staff & service, room comfort

Awful experience!!! Do not stay.

The entire hotel was falling apart under construction. The gym and pool were closed. Everything was falling down. I stepped on a nail walking around the hotel. The baloney was covered in construction stuff falling off the hotel. Very unsafe. The room smelled disgusting. The ice maker didn’t work. Stains all over carpet in room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kalissa

Stayed 1 night in Aug 2025

2/10 Terrible

Lane

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under construction but they put us in a room where there is dry wall exposed and over all the room is dirty. They also have screwed the curtains to the wall and not on a curtain rod either so you can’t open or close them.
Stayed 1 night in Aug 2025

2/10 Terrible

Brooke

Travelled with group
terrible service
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Loved our room
Stayed 2 nights in Jul 2025

2/10 Terrible

Shane

Stayed 1 night in Aug 2025

2/10 Terrible

Felicia

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Didn’t know the hotel was under new management and construction. I think we were only ones on the whole floor. I think they should warn ppl about construction ppl ahead of time. As the man on scaffold will be able to see ppl as he is on that machine. Will not be coming back at all!
Stayed 1 night in Aug 2025

4/10 Poor

Dale

Stayed 1 night in Aug 2025

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible !!

This place looked like it was closed down, grass overgrown, parking lot had glass and trash all over. It was under construction! I walked in and wasn't sure if I was in the right place. They ran out of my room I requested so they upgraded or should I say downgraded me to a suite. the suite 436 was horrible! very dirty/dusty, the balcony windows had bird poop all over it and the balcony roof was falling down, walking around the room I stuck to the floor, the fridge stunk and had sticky stuff on the handle. the Hotel should be closed down until it is remodeled and cleaned.
Stayed 2 nights in Jul 2025