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I booked here for a catch-up with a dear friend. It was nice and clean, but i booked a twin room, but they gave us a double, so that had to be sorted and the basin in the bathroom was severely cracked, so reported that also. Food was just ok, but expensive, plus the drinks also. A small glass of prosecco and a red wine was over £20 Breakfast was plentiful, but the staff on breakfast duty on 24/3 need additional training in customer services

Hotel was OK

Parking is plentiful and safe, the staff are helpful, pleasant and professional. Room was clean modern and comfortable. Not a lot around such as shops but beautiful scenery. The hotel has a great bar and restaurant .

Very attentive to detail and making sure your stay is the best it could possibly be!

Yes it was lovely.3rd floor room i had. Walking round lake up to bala lake was amazing

Avoid! I stayed in a single room on the second floor of this pub. The room was very tired/shabby and in desperate need of a deep clean. Old carpet fraying around the edges, dirty splashes up the wall, etc. Sloping, creaking floor. The mattress was old and uncomfortable - springs dig into you all night. I’m always wary of non-white towels and bed linen as cleanliness is never as good - it’s dark grey towels here and grey bed linen. Thin pillows and duvet. And the TV didn’t work. I now see there are lots of reviews saying that same. The response from the hotel is always to say something when you’re there but I can’t see how that would make any difference as the whole place is like this. There was a gap under the room door so I could, sadly. hear other guests easily. The door did a lock but it’s definitely not fire-safe. If this was a Travelodge if would be shut down as no one would put up with how run down it is. And this place cost me more than a Travelodge. Positives: There’s a small hotel/pub car park at the back and a Spar (grocery shop) opposite. The pub does serve food (but I got a pizza from a nearby cafe). I do not recommend this place. I received two WhatsApp messages from scammers who got my data from the hotel’s insecure system. I reported it to the hotel via email and they didn’t respond. I also reported it to Expedia and they were concerned and raised a report. The scammers knew my full name, and the dates I was staying at Gwesty’r Plas Coch Hotel, Bala.