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Hyatt Place Cleveland / Westlake / Crocker Park

3.0 star property

Photo gallery for Hyatt Place Cleveland / Westlake / Crocker Park

Exterior
Meeting facility
Lobby
Breakfast, lunch, dinner served; American cuisine
Exterior

Popular amenities

  • Bar
  • Pool
  • Gym

Explore the area

Map
2020 Crocker Road, Westlake, OH, 44145
  • Crocker Park
    ‪1 min walk‬
  • Huntington Beach
    ‪6 min drive‬
  • Westfield Great Northern Mall
    ‪10 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds, Accessible

7.6 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds (High Floor)

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds

9.2 out of 10
Wonderful
(49 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom

Room, 1 Bedroom

Room, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Wyndham Garden Westlake

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.4 out of 5, (1007)
The price is NZ$576
for 1 room
includes taxes & fees
16 Aug - 17 Aug
Wyndham Garden Westlake

About the area

Westlake

With a stay at Hyatt Place Cleveland / Westlake / Crocker Park in Westlake, you'll be connected to a shopping center, just steps from Crocker Park and a 5-minute drive from Lake Erie Nature & Science Center. .This hotel is 3.2 mi (5.1 km) from Bay Lanes Bowling and 3.8 mi (6.1 km) from Huntington Beach.

What's nearby

  • Crocker Park - 1 min walk - 0.0 km
  • Lake Erie Nature & Science Center - 5 min drive - 4.6 km
  • Huntington Beach - 6 min drive - 4.9 km
  • Westfield Great Northern Mall - 10 min drive - 7.1 km
  • Rocky River - 12 min drive - 9.5 km

Getting around

  • Elyria Station - 19 min drive
  • Cleveland Hopkins International Airport (CLE) - 22 min drive

Restaurants

  • ‪Crocker Park - ‬6 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪The Cheesecake Factory - ‬4 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Condado Tacos - ‬2 min walk

About this property

Hyatt Place Cleveland / Westlake / Crocker Park

Pet-friendly Westlake hotel connected to a shopping center, steps from Crocker Park
Hyatt Place Cleveland / Westlake / Crocker Park offers 110 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations are furnished with queen sofa beds. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 110 air-conditioned rooms featuring refrigerators and MP3 docking stations. Complimentary wireless internet access keeps you connected, and 42-inch flat-screen televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and a fireplace in the lobby.
You can enjoy a meal at the restaurant serving the guests of Hyatt Place Cleveland / Westlake / Crocker Park, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Westlake? This hotel has 850 square feet (79 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Cleveland / Westlake / Crocker Park has a restaurant serving breakfast, lunch, and dinner.
Coffee to Cocktails - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery Menu
  • Coffee to Cocktails

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 11.00 for adults and USD 11.00 for children
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Cleveland Westlake Crocker Park Hotel
Hyatt Place Cleveland Crocker Park Hotel
Hyatt Place Cleveland Westlake Crocker Park
Hyatt Place Cleveland Crocker Park
Hyatt Place Cleveland Westlake Crocker Park Hotel
Hyatt Place Cleveland Crocker Park Hotel
Hyatt Place Cleveland Westlake Crocker Park
Hyatt Place Cleveland Crocker Park
Hotel Hyatt Place Cleveland / Westlake / Crocker Park Westlake
Westlake Hyatt Place Cleveland / Westlake / Crocker Park Hotel
Hotel Hyatt Place Cleveland / Westlake / Crocker Park
Hyatt Place Cleveland / Westlake / Crocker Park Westlake
Hyatt Cleveland Crocker Park
Hyatt Place Cleveland / Westlake / Crocker Park Hotel
Hyatt Place Cleveland / Westlake / Crocker Park Westlake
Hyatt Place Cleveland / Westlake / Crocker Park Hotel Westlake

Hyatt Place Cleveland / Westlake / Crocker Park Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1002 reviews
Rating 8 - Good. 175 out of 1002 reviews
Rating 6 - Okay. 41 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Leslie

Stayed 1 night in May 2025

8/10 Good

charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is always excellent, clean rooms, helpful staff. Great location with tons of restaurants and shopping
Stayed 3 nights in Apr 2025

10/10 Excellent

Qian

Stayed 2 nights in Apr 2025

10/10 Excellent

Nitza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is beyond excellent. They accommodated us so nicely. The manager is very nice and helped us with our needs. We love staying there and will continue to every time we visit Cleveland.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sjoniece

Stayed 1 night in Apr 2025

2/10 Terrible

Sam Ibrahim

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife, Son, and I got there & on our first night there was no hot water in our room but not only that one of their pipes burst. To top that all off, they couldn’t give us a lateral change into the same type of room. They downgraded us for the same price with no compensation only for that room to have mold in it and still no hot water and we need to be switched again, which now dropped us two floors down to still a small room. Their choices of breakfast was a joke. Bare minimum. I guess it’s cool if you enjoy those little box cereals. And when I asked for a room service to clean our room and tip them $20 because I have a two year-old and he got lollipop on the sheets. I asked them to change the sheets. They never did that. And when I told the managers they did nothing about it. Well, this hotel is aesthetically pleasing the service and quality you get there is extremely lacking. Don’t be fooled like I was. Expensive for nothing.
Stayed 4 nights in Apr 2025

8/10 Good

Susanne Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the clean and comfortable accommodation.
Stayed 1 night in Apr 2025

10/10 Excellent

Eric, Arlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice Hotel in Westlake with lots of space in the lobby to meet up with friends and family. The meeting room is nice and the staff are terrific.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pearl

Travelled with group
Liked: Cleanliness, amenities
Spacious and clean!
Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay agaun

Very happy with my stay. Clean bc and comfortable. I especially like the bathroom although I wish it had an exhaust fan. I would definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eric, Arlington

Stayed 2 nights in Mar 2025

8/10 Good

James

Stayed 1 night in Mar 2025

10/10 Excellent

Duane

Stayed 1 night in Mar 2025

10/10 Excellent

Latisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Ariz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dorcas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to spend time with the family

We have a good time. The room was comfy, clean, in good condition, and quiet. Great location! The hotel is surrounded by restaurants and stores. The only disadvantage I will say is, no microwave or kitchenette available.
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Liked: Staff & service, property conditions & facilities
It was ok
Stayed 1 night in Mar 2025

10/10 Excellent

kristen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the stay was brief, everything was top notch. I was grateful for the easy check in and amazing restaurant options, as well as the overall cleanliness and staff efficiency. I would say the overall experience, as listed above, was just what I needed after a long day! Less worries equals more relaxation! Thank you!
Stayed 1 night in Mar 2025

8/10 Good

Vivica, Bay Village

Liked: Cleanliness, staff & service, property conditions & facilities
Limited free parking in a nearby parking garage. It did not work out for me so I parked in a nearby parking lot.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean!

The staff was friendly and the hotel was very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and quiet. Breakfast was delicious
Stayed 3 nights in Mar 2025