This place is not family-friendly, it feels more suited for adults only. When we arrived to check in, the front desk employee didn’t seem to know what she was doing. Because I was traveling with my four boys, we were stared at for quite a while, which made us feel very uncomfortable.
After a long day on the road, all we wanted was to rest. As we walked down the hallway to our room, there was a strong smell of urine the entire way. Once we got inside the room, it smelled heavily of marijuana.
I went back downstairs to ask if a partial refund was possible since we did not feel comfortable staying there with my children, but they refused and charged me the full amount. The customer service was very disappointing.
Also, be aware that you have to pay extra for parking at this hotel.