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Comfort Inn Columbia West

2.5 star property

Photo gallery for Comfort Inn Columbia West

Lobby
Lobby
Double Room, 2 Double Beds, Non Smoking
Seasonal outdoor pool
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
911 Bush River Rd, Columbia, SC, 29210-7516
  • Place, AMF Seven Oaks Lanes
    ‪6 min walk‬
  • Place, BTM Dutch Square Cinema 14
    ‪15 min walk‬
  • Place, University of South Carolina
    ‪7 min drive‬
  • Airport, Columbia, SC (CAE-Columbia Metropolitan)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(29 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Columbia

With a stay at Comfort Inn Columbia West, you'll be centrally located in Columbia, within a 10-minute drive of Riverbanks Zoo and Garden and University of South Carolina. .This hotel is 10.4 mi (16.8 km) from Fort Jackson and 9 mi (14.5 km) from Lake Murray.

What's nearby

  • AMF Seven Oaks Lanes - 6 min walk - 0.5 km
  • BTM Dutch Square Cinema 14 - 15 min walk - 1.3 km
  • Riverbanks Zoo and Garden - 2 min drive - 4.0 km
  • University of South Carolina - 7 min drive - 9.0 km
  • Fort Jackson - 18 min drive - 32.0 km

Getting around

  • Columbia Station - 10 min drive
  • Columbia Metropolitan Airport (CAE) - 17 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Chick-fil-A - ‬16 min walk
  • ‪Waffle House - ‬3 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪Cook Out - ‬6 min walk

About this property

Comfort Inn Columbia West

Hotel in Columbia with a seasonal outdoor pool and free breakfast
Comfort Inn Columbia West offers 96 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations include desks. A pillow menu is available. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Columbia hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 96 individually decorated guestrooms, featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a banquet hall and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 14 to September 30
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Columbia
Comfort Inn Motel Columbia
Comfort Inn Columbia Hotel

Comfort Inn Columbia West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 295 out of 1001 reviews
Rating 8 - Good. 353 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 86 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean and well maintained
Stayed 1 night in Oct 2025

2/10 Terrible

Tiffany

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roach on door when we closed it turned on the light to the night stand and 2 roaches went crawling! Disgusting! Went straight to front desk and got money back canceled the reservation.
Stayed 1 night in Oct 2025

8/10 Good

Courtney

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Christian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First off tv remote didn’t work not to big of a deal, then we found cigarette butts on the floor below the bed. The beds were advertised as queens but two people could barely fit in a bed. The shower walls were peeling and black mold was visible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shawn

Stayed 1 night in Oct 2025

10/10 Excellent

Jereme

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

4/10 Poor

Erika Joy

Stayed 3 nights in Oct 2025

4/10 Poor

Samuel

Disliked: Cleanliness, property conditions & facilities
Bath bad maintenance.
Stayed 1 night in Sep 2025

6/10 Okay

Roxanne

Travelled with partner
I did not have breakfast. Room was clean. Hotel needs an update. Looks like the 80’s
Stayed 1 night in Oct 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
5 stars-Great staff. 5 stars-My room was spotless. Everything clean. 5 stars- Breakfast was very good. But… smell of the lobby, the hall, the elevator and my room - not good. Though the desk attendant volunteered to spray I went out and got Glade air freshener. And the Pool was not open and looked like it hadn’t been in a while. Looking out of my window the backside of the property was overgrown- no landscaping. Small sitting area out front had torn/ ripped mesh in the seats. Not your typical Comfort Inn
Stayed 1 night in Sep 2025

2/10 Terrible

Karen

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
They were out of towels and when asked about when they would get more the overnight clerk laughed and said when the women come in and wash some. Keys didn’t work on first room so had to switch rooms. Then the phone didn’t work to call operator in new room. The bed was so hard it made my back hurt. I will not be using this location again.
Stayed 2 nights in Sep 2025

2/10 Terrible

Denise, NEW YORK

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience! There were lots of roaches, water stain on the ceiling, room smelled moldy, stained tub, dirty stains on the seal on the refrigerator, room door handle, lamps, étc. The 1st floor was for overnight local residents, 2nd fl was for construction workers working in the area, 3rd fl is used for customers staying 3 days or more. I was told this information when I informed the desk clerk that I was not having an enjoyable stay in my 3rd fl room.
Stayed 3 nights in Sep 2025

6/10 Okay

Chakita

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was as clean as they could make it. It said it was non smoking, but it smelled of a bit smokey. Other than that, everything else was fine.
Stayed 1 night in Sep 2025

6/10 Okay

Mervin Sheldon

Travelled with family
Disliked: Property conditions & facilities
breakfast menu was fine. orange juice and apple juice was supplied and breakfast food was delicious. the pm person who i checked in was ok. the am person i checked out with was ok as well. wasnt bad wasnt the greatest just in the middle. the room was smelly . the toilet seat was not properly clean with dirt buildup for months. worms was coming out the bathroom floor. the breakfast look good but im not sure if it was my breakfast or the food i had the night before but my stomach didn't appreciate it. overall its a decent hotel i wasn't expecting 5 star quality they deliver 3 star staff and cleaning
Stayed 1 night in Sep 2025

2/10 Terrible

Nattalie

Disliked: Cleanliness, staff & service
Cockroaches everywhere
Stayed 1 night in Sep 2025

4/10 Poor

Richard, Katonah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Generally run down property
Stayed 2 nights in Sep 2025

10/10 Excellent

EASWARAMOORTHI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FRIENDLY STAFF
Stayed 1 night in Sep 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service
The room had a smell and it needed remodeled
Stayed 1 night in Sep 2025

2/10 Terrible

Alexis

Disliked: Cleanliness, property conditions & facilities
I previously reserved my room, but did not check in until later that night. Literally, upon opening the door and turning on the lights we were greeted by a few roaches in the sink. My spouse went to use the restroom and pulled back the curtain to the shower and once again, we were greeted by not one, two, or three, but four roaches. We turned right around and requested a refund. Thankfully we was able to book another room considering the time of night it was. Was very unhappy with the Comfort Inn.
Stayed 2 nights in Sep 2025

2/10 Terrible

Barbara

Travelled with family
Disliked: Amenities
We entered the building and we were unable to stay, as it smelled of smoke, the condition was less than acceptable, and there were people who appeared to be long term tenants spending time in the hallways with doors open, music playing and people vaping. The photos depicted on Expedia certainly did not show the current conditions. Did not feel safe there.
Stayed 3 nights in Sep 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mold on ceiling of bathroom. Bathroom door did not close properly. Elevator had a step that would make you trip because there was no warning saying step up. Me personally I didn’t feel it was worth $200 a night
Stayed 1 night in Sep 2025

10/10 Excellent

Carin

Stayed 1 night in Aug 2025

6/10 Okay

Jeffrey

Stayed 2 nights in Aug 2025

10/10 Excellent

JAK

Stayed 1 night in Aug 2025