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Best Western Hilliard Inn & Suites

2.5 star property

Photo gallery for Best Western Hilliard Inn & Suites

Lobby
1 bedroom, pillow-top beds, desk, laptop workspace
Exterior
Property amenity
Lobby

Popular amenities

  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
3831 Park Mill Run Drive, Hilliard, OH, 43026
  • Ohio State University
    ‪12 min drive‬
  • Schottenstein Center
    ‪13 min drive‬
  • Ohio Stadium
    ‪14 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

9.8 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Best Western Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, (1004)
The price is NZ$185
for 1 room
includes taxes & fees
17 Aug - 18 Aug
Best Western Suites

About the area

Hilliard

With a stay at Best Western Hilliard Inn & Suites in Hilliard, you'll be within a 10-minute drive of Ohio State University and Hollywood Casino. .This hotel is 11.8 mi (19 km) from Greater Columbus Convention Center and 7.8 mi (12.5 km) from Ohio Stadium.

What's nearby

  • Hollywood Casino - 8 min drive - 12.0 km
  • Ohio State University - 12 min drive - 8.9 km
  • Greater Columbus Convention Center - 13 min drive - 19.5 km
  • Schottenstein Center - 13 min drive - 9.9 km
  • Ohio Stadium - 14 min drive - 10.6 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 23 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Mill Run Ale House - ‬6 min walk
  • ‪Dave & Buster's - ‬7 min walk

About this property

Best Western Hilliard Inn & Suites

Hotel in Hilliard with free breakfast and a fitness center
Best Western Hilliard Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, and LED televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary full breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Hilliard Suites Hotel
Hilliard & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel
Best Western Hilliard Inn & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel Hilliard

Best Western Hilliard Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 57 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rates, clean, and delicious breakfasts
Stayed 2 nights in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water pressure in the shower could use some attention.
Stayed 1 night in Apr 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Marygail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice hotel for a really decent price!
Stayed 1 night in Mar 2025

8/10 Good

Cheltzy

Liked: Cleanliness, property conditions & facilities
Overall it was a nice stay. I was in town long term and nobody bothered me much. When I went to extend my stay though the staff messed up my checkout day and I didn’t know until the night before so I had to quickly
Stayed 6 nights in Apr 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes

Nice stay.
Stayed 1 night in Apr 2025

8/10 Good

Corey

Stayed 2 nights in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Mary

Stayed 4 nights in Apr 2025

10/10 Excellent

Kansas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for our stay. Lots of shopping and dining around and just a short drive to our destination which was Columbus zoo
Stayed 1 night in Apr 2025

8/10 Good

Anne

Travelled with group
Liked: Room comfort
Everything good but hardly any hot water in room
Stayed 1 night in Apr 2025

6/10 Okay

Rick

Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overnight trip

Only an overnight stay for early morning appointment. The two gentlemen at the front desk were very friendly and helpful. Beds were comfortable. Did not use the indoor pool. Would stay again.
Stayed 1 night in Apr 2025

8/10 Good

Mary

Stayed 3 nights in Apr 2025

10/10 Excellent

Casey

Liked: Staff & service, amenities, property conditions & facilities
Clean and close tp everything
Stayed 1 night in Apr 2025

10/10 Excellent

Melanie A

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the morning was hot and fresh. My room was very very clean. The front desk hotel staff were fantastic!
Stayed 3 nights in Apr 2025

8/10 Good

Suzanne, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was located across the street (walking distance) from a shopping mall with a few dining options, which was very convenient. The room was comfortable and the breakfast was good. I would recommend this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Business traveller
Stayed 1 night in Jan 2025

10/10 Excellent

Krupali

Stayed 1 night in Apr 2025

8/10 Good

Mary

Stayed 4 nights in Mar 2025

8/10 Good

Chris

Stayed 1 night in Apr 2025

8/10 Good

Justin

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and staff was awesome
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Stayed 1 night in Apr 2025

10/10 Excellent

Lynda

Liked: Staff & service, amenities
Family friendly Front desk Guy was EXCEPTIONAL! very friendly & Polite! Breakfast was great and young lady on Over night was very pleasant also! I will stay anytime I’m in the area!
Stayed 2 nights in Mar 2025

4/10 Poor

Layman

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was
Stayed 1 night in Mar 2025