Fairfield Inn & Suites Columbus Polaris

2.5 star property

Photo gallery for Fairfield Inn & Suites Columbus Polaris

Lobby lounge
Fitness facility
Indoor pool
Free daily buffet breakfast
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
9000 Worthington Rd, Westerville, OH, 43082
  • Place, Magic Mountain Fun Center
    ‪17 min walk‬
  • Place, Topgolf
    ‪19 min walk‬
  • Place, Polaris Fashion Place
    ‪19 min walk‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪16 min drive‬

Room options

Studio, Multiple Beds

7.2 out of 10
Good
(5 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(43 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Westerville

When you stay at Fairfield Inn & Suites Columbus Polaris in Westerville, you'll be in the business district, within a 5-minute drive of Magic Mountain Fun Center and Polaris Fashion Place. .This hotel is 9.1 mi (14.7 km) from Easton Town Center and 9.6 mi (15.4 km) from Columbus Zoo and Aquarium.

What's nearby

  • Magic Mountain Fun Center - 17 min walk - 1.5 km
  • Topgolf - 19 min walk - 1.6 km
  • Polaris Fashion Place - 19 min walk - 1.6 km
  • Sharon Woods Park - 2 min drive - 2.4 km
  • Otterbein University - 3 min drive - 3.2 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Raising Cane's Chicken Fingers - ‬13 min walk
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Quaker Steak & Lube - ‬17 min walk

About this property

Fairfield Inn & Suites Columbus Polaris

Suburban hotel with free breakfast and a 24-hour fitness center
Fairfield Inn & Suites Columbus Polaris offers 125 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 125 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Westerville? This hotel has 1604 square feet (149 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,604 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Columbus Fairfield Inn
Fairfield Inn Columbus
Fairfield Inn Columbus Polaris
Fairfield Inn Polaris
Fairfield Inn Polaris Hotel
Fairfield Inn Polaris Hotel Columbus
Fairfield Inn & Suites Columbus Polaris Hotel Westerville
Fairfield Inn & Suites Columbus Polaris Westerville, Ohio
Fairfield Inn And Suites Columbus Polaris
Fairfield Inn Columbus Polaris Hotel Westerville
Fairfield Inn Columbus Polaris Hotel
Fairfield Inn Columbus Polaris Westerville
Fairfield Inn And Suites Columbus Polaris
Fairfield Inn & Suites Columbus Polaris Westerville
Fairfield Inn Suites Columbus Polaris
Fairfield Columbus Polaris
Fairfield Inn Suites Columbus Polaris
Fairfield Inn & Suites Columbus Polaris Hotel
Fairfield Inn & Suites Columbus Polaris Westerville
Fairfield Inn & Suites Columbus Polaris Hotel Westerville

Fairfield Inn & Suites Columbus Polaris Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 548 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

FRANK, Findlay

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice breakfast buffet
Stayed 1 night in Sep 2025

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very disappointed. There are no luggage racks in the suites. Had to use coffee table and desk, which was way more inconvenient than storing rack in closet and setting it up. Not til I needed it did I discover there was no hair dryer, tho housekeeping brought one immediately. Glad we always pack alarm clock because there was none.
Stayed 2 nights in Sep 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Aug 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and I rested well, the only thing was a couple of days my room wasn't serviced, but I did tell the front desk about it and they did take care of it the third day. that has never happened before and I always stay there. They also had spinach quiche on Monday. it didn't taste quite done, but I did enjoy everything else.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and class was awesome. Pillows could be firmer. They went flat and we woke up with back pain.
Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Theresa

Travelled with partner
Liked: Cleanliness, staff & service
Staff was nice and breakfast was fine but there was no ice in the building. We had to buy a bag of ice to use for water and drinks. The outside temperatures were hot and we couldn’t take iced drinks out with us. I asked about ice in the kitchen but they said no.
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

The hotel was clean and well maintained. The staff was nice as well. Unfortunately, all of the ice machines were down for refurbishment as well as the whirlpool. Was not notified of this before booking, but was not a deal breaker.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

It was a spacious room and convenient a lot of local restaurants and shopping.
Stayed 2 nights in Aug 2025

2/10 Terrible

Brian

Upon check-in, my wife went up to "our" room, only to find it already occupied by a gentleman who was quite startled when someone entered "his" room.
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ohio State Fair Concert

Great location, clean rooms, friendly staff and comfortable beds!
Stayed 1 night in Jul 2025

6/10 Okay

Radha S

Stayed 1 night in Aug 2025

10/10 Excellent

Gina-Marie

Liked: Amenities
It was very clean and well kept. Friendly service at the dront desk. Beautiful accommodations.
Stayed 1 night in Jul 2025

6/10 Okay

Kathleen

Stayed 2 nights in Jul 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eady to find, and close to everything you neef.
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Chad

Business traveller
Liked: Cleanliness, room comfort
The television didn't work (no cable feed). When I told the hotel front desk the next morning when I checked out, they acted surprised and said they would put in a service ticket. I met up with colleagues at a conference later that day who stayed in the same hotel. Their rooms' televisions didn't work either.
Stayed 1 night in Jun 2025

2/10 Terrible

FREDERIC

Stayed 1 night in May 2025

10/10 Excellent

Marek

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Room comfort

Fair, but not "really nice".

Lobby and desk staff were friendly, helpful, and prompt. The room was somewhat fair, but little things were off: light bulbs burned out, grout dirty, lamps unplugged & lampshades very crooked, areas around the door frames needed vacuumed or painted. We had 2 guests, but 1 washcloth and two towels. There were no extra blankets if we were. chilled. The curtains did not cover the windows so the street light shone all night. There's also two small lights on the smoke detextor that flash bright green every second across from the bed. The breakfast staff seemed overwhelmed and emotional, though things appeared to be reasonably alright. The whirlpool is empty, but the small pool with clean and very comfortably warm. Area around the hotel is safe and there are many restaurants. Its surrounded by office space and retail. Very suburbia.
Stayed 1 night in May 2025

6/10 Okay

Cynthia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool was the best part of the stay. The water was bath water warm and fabulous!! The room was not so great. It had not been well cleaned/prepared for our visit. For example, I found a whlipped cream cap by the tv, the toilet seat was up (as opposed to having a wrapper around the seat indicating cleanliness) and none of the trash cans had liners. The staff was nice and breakfast was good.
Stayed 2 nights in May 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and the staff was very friendly
Stayed 3 nights in Apr 2025

8/10 Good

Lynda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was friendly. Room was nice & spacious. Good breakfast.
Stayed 1 night in Apr 2025

2/10 Terrible

Rebecca

Stayed 1 night in Apr 2025

2/10 Terrible

Xiaobei

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
they double charged me for the stay at the hotel eventhough i paid by expedia. terrible experience.
Stayed 1 night in Apr 2025