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Hampton Inn & Suites Columbus Polaris

2.5 star property

Photo gallery for Hampton Inn & Suites Columbus Polaris

Outdoor spa tub
Exterior
Reception
Lobby
Minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
8411 Pulsar Pl, Columbus, OH, 43240
  • Place, Polaris Fashion Place
    ‪2 min drive‬
  • Place, Magic Mountain Fun Center
    ‪2 min drive‬
  • Place, Topgolf
    ‪2 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, Two Queen and One Sofa Bed, Non-Smoking

Studio, Two Queen and One Sofa Bed, Non-Smoking

Studio, Two Queen and One Sofa Bed, Non-Smoking

9.4 out of 10
Exceptional
(18 reviews)
  • 61 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King, Hearing Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King, Hearing Accessible

8.6 out of 10
Excellent
(17 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofabed, Hearing Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofabed, Hearing Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, Accessible Roll in Shower, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, Accessible Roll in Shower, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(11 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(8 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard king

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard king

9.6 out of 10
Exceptional
(39 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(67 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

King Room - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Studio Suite With 1 King Bed And Sofa Bed-Non Smoking

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds Room, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Queen Studio with Sofa Bed - Non-Smoking

  • Sleeps 5
  • Free Wi-Fi

1KG MOBILITY/HEARING ACCESS RI SHWR STUDIO NS

  • Sleeps 3
  • Free Wi-Fi

1 KING HEARING ACCESSIBLE SUITE NONSMOKING

  • Sleeps 4
  • Free Wi-Fi

2 QUEENS MOBILITY ACCESS W/TUB NONSMOKING

  • Sleeps 4
  • Free Wi-Fi

1 KING MOBILITY ACCESS WITH TUB NONSMOKING

  • Sleeps 4
  • Free Wi-Fi

2 QNS MOBILITY ACCESS ROLL IN SHOWER NOSMOK

  • Sleeps 4
  • Free Wi-Fi

2 QUEENS HEARING ACCESSIBLE NONSMOKING

  • Sleeps 4
  • Free Wi-Fi

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG
Polaris
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,003 reviews
The price is NZ$281
includes taxes & fees
25 May - 26 May
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

About the area

Columbus

Located in Columbus (Polaris), Hampton Inn & Suites Columbus Polaris is within a 5-minute drive of Polaris Fashion Place and Sharon Woods Park. .This hotel is 3.4 mi (5.5 km) from Westerville Golf Center and 9 mi (14.5 km) from Easton Town Center.

What's nearby

  • Sharon Woods Park - 2 min drive - 2.1 km
  • Polaris Fashion Place - 2 min drive - 1.8 km
  • Magic Mountain Fun Center - 2 min drive - 1.8 km
  • Topgolf - 2 min drive - 1.8 km
  • Easton Town Center - 10 min drive - 17.7 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Ikea Restaurant - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬12 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪The Cheesecake Factory - ‬3 min drive

About this property

Hampton Inn & Suites Columbus Polaris

Hampton Inn & Suites Columbus Polaris offers 118 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Columbus hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 guestrooms featuring refrigerators and MP3 docking stations. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Columbus? This hotel has 700 square feet (65 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 700 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Columbus/Polaris
Hampton Inn Columbus/Polaris Columbus
Hampton Inn Columbus/Polaris Hotel
Hampton Inn Columbus/Polaris Hotel Columbus
Hampton Inn Columbus Polaris Hotel
Hampton Inn Polaris Hotel
Hampton Inn Columbus Polaris
Hampton Inn Polaris
Hampton Inn And Suites Columbus Polaris
Hampton Inn & Suites Columbus Polaris Ohio
Hampton Inn & Suites Columbus Polaris Hotel
Hampton Inn Suites Columbus/Polaris
Hampton Inn Suites Columbus Polaris
Hampton Inn & Suites Columbus Polaris Hotel
Hampton Inn & Suites Columbus Polaris Columbus
Hampton Inn & Suites Columbus Polaris Hotel Columbus

Hampton Inn & Suites Columbus Polaris Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 682 out of 1004 reviews
Rating 8 - Good. 207 out of 1004 reviews
Rating 6 - Okay. 58 out of 1004 reviews
Rating 4 - Poor. 20 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, property conditions & facilities
Customer Service was excellent! MS Smith was amazing
Stayed 5 nights in Jan 2026

10/10 Excellent

Marsha

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The hot tub was hot. Staff friendly
Stayed 2 nights in Jan 2026

2/10 Terrible

Jason

Stayed 2 nights in Jan 2026

10/10 Excellent

Joseph

Stayed 2 nights in Dec 2025

2/10 Terrible

Jen

Stayed 1 night in Jan 2026

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were great and very attentive….. only reason for the 4star and not 5… we were on the 5th floor and the elevator was not working and I had drag our bags down 5 flights of stairs making multiple trips
Stayed 2 nights in Jan 2026

8/10 Good

Nijah

Stayed 2 nights in Jan 2026

2/10 Terrible

Rob

Travelled with family, Travelled with family and small children
Disliked: Amenities
The elevators were down all weekend long and my 83 year old father could have fallen down the stairs. There was broken furniture in the room. Saturday the chlorine levels in the pool and hot tub were excessive. Burned people's eyes including myself. I could not stay in the pool area for very long.
Stayed 2 nights in Jan 2026

10/10 Excellent

Taka

Stayed 3 nights in Jan 2026

2/10 Terrible

Anita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely terrible , had false accusations made against us of having a party and spilling g juice on multiple sheets , Clerk very rude as was housekeeping manager , watched every moved we made , counted how many kids were with us , said we had a cake when it was brownies in foil , worse discrimination in my life , they dint want blacks there that’s why they set up the mess about the room condition , elevators were broke , heater was broke , absolutely unacceptable
Stayed 1 night in Jan 2026

6/10 Okay

ROY MARTIN

Liked: Cleanliness
It was okay at best. The elevator was inoperable for 2 of the 4 days, but we got our steps in. That and 2 cold / luke warm showers means I probably won’t be back.
Stayed 3 nights in Jan 2026

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room was very clean. Staff was friendly also. Would stay again.
Stayed 1 night in Jan 2026

8/10 Good

Sheron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Put us on the 6th floor, we are 60- good thing we're in good shape as elevator was broken. No hot water for showers - lukewarm at best
Stayed 1 night in Jan 2026

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

wensi

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except for the food was not all that great
Stayed 1 night in Jan 2026

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities
Clean and big rooms, front desk was super helpful and great
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless. Pool was fun.
Stayed 1 night in Dec 2025

2/10 Terrible

Patricia

Liked: Staff & service, property conditions & facilities
Car window was shattered by vandalism along with several other guests. This has occurred many other times in the past according to google reviews. No outside cameras or security even despite months of complaints of similar incidents.
Stayed 1 night in Jan 2026

8/10 Good

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room but there were a few things that needed a little more attention than what they were given. Overall, it was a good and comfortable stay for one night.
Stayed 1 night in Jan 2026

10/10 Excellent

Payam

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great TV entertainment options
Stayed 2 nights in Dec 2025

10/10 Excellent

Mellissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025

10/10 Excellent

dan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
GREAT HOTEL!! very elegant hotel, very clean, hot tub and pool temps were perfect. Check out was at noon which was extra great
Stayed 1 night in Dec 2025

10/10 Excellent

Robert H

Stayed 2 nights in Jan 2026

6/10 Okay

Sabina

The rooms definitely need updated. Upon arrival we haf
Stayed 1 night in Jan 2026