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The Burgundy

2.5 star property

Photo gallery for The Burgundy

Family Loft
Family Loft | Living area
Traditional Cabin | Living area
Family Loft | Living area
Studio Suite | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi

Explore the area

View map
41121 Big Bear Blvd, Big Bear Lake, CA, 92315
  • Place, Big Bear Lake
    ‪3 min walk‬
  • Place, The Village
    ‪5 min walk‬
  • Place, Big Bear Visitor Center
    ‪8 min walk‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪57 min drive‬

Room options

View all photos for Family Cabin, 2 Queen Beds

Family Cabin, 2 Queen Beds

Family Cabin, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room

Double Room

8.0 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Loft

Family Loft | Living area

Family Loft

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Economy Cabin

Economy Cabin

Economy Cabin

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Cabin

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Economy Cabin

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

8.4 out of 10
Very good
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin | Living area

Traditional Cabin

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

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About the area

Big Bear Lake

With a stay at The Burgundy, you'll be centrally located in Big Bear Lake, within a 5-minute drive of The Village and Snow Summit. .This hotel is 0.3 mi (0.5 km) from Pine Knot Park and 0.3 mi (0.5 km) from Meadow Park.

What's nearby

  • Big Bear Lake - 3 min walk - 0.3 km
  • The Village - 5 min walk - 0.5 km
  • Big Bear Visitor Center - 8 min walk - 0.8 km
  • Big Bear Marina - 13 min walk - 1.2 km
  • Snow Summit - 4 min drive - 2.3 km

Getting around

  • John Wayne Airport (SNA) - 120 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Tropicali - ‬9 min walk
  • ‪Oakside - ‬16 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Grizzly Manor Cafe - ‬4 min walk

About this property

The Burgundy

The Burgundy offers 40 accommodations with coffee/tea makers. Accommodations offer separate sitting areas. Cable television is provided. This Big Bear Lake hotel provides complimentary wireless Internet access. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 40 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include separate sitting areas and coffee/tea makers, and housekeeping is provided on a limited basis.
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, a hair salon, and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include multilingual staff and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycle shuttle
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's games
  • Outdoor pool
  • Pool gate

Conveniences

  • Hair salon
  • Vending machine

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 25-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - midnight)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from March 01 to September 15
Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Black Forest Big Bear Lake
Black Forest Lodge & Cabins
Black Forest Lodge & Cabins Big Bear Lake
Black Forest Lodge Cabins Big Bear Lake
Black Forest Lodge Cabins
Black Forest Cabins Big Bear
Black Forest Lodge And Cabins Hotel
Black Forest Lodge And Cabins Big Bear Lake
Black Forest Lodge And Cabins Hotel Big Bear Lake

The Burgundy Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 516 out of 1008 reviews
Rating 8 - Good. 223 out of 1008 reviews
Rating 6 - Okay. 119 out of 1008 reviews
Rating 4 - Poor. 72 out of 1008 reviews
Rating 2 - Terrible. 78 out of 1008 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Brittany

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

lea

Liked: Cleanliness, staff & service, property conditions & facilities
o
Stayed 1 night in Dec 2025

10/10 Excellent

Lauren

Stayed 1 night in Dec 2025

10/10 Excellent

Maira

Stayed 1 night in Dec 2025

10/10 Excellent

Silvia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, it felt so nice and cozy! I loved my room and how clean it was! I would definitely come back and stay here again! It was also a very short walk to the village at night. I can’t wait to come back
Stayed 1 night in Dec 2025

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Virginia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Place and the Staff were Wonderful we loved this place 100% recommended!!
Stayed 1 night in Nov 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness
Really nice staff, cute cabin easy parking. Definitely would come again and stay at this location. In the center of Big Bear. The cabin loft was absolutely cute! Nice kitchen and large living area. We went with our 20 month old, and she loved going up and down the stairs.
Stayed 1 night in Nov 2025

10/10 Excellent

Desmond

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were Excellent. Service was Excellent. Very clean and comfortable. Location Great. I would recommend every time. We will be Basck definitely.
Stayed 3 nights in Nov 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean, but the bottom sheet needs to be replaced - it has small holes in it - I reported it to the front desk. No info on how to use the TV -we could only get weird channels. No hand towels - only a wash cloth and bath towel. To turn on the light by the bed, you had to squat down and turn it on/off. Also, we had an upstairs room and no elevator. There was a nice mini frig/freezer in the room. Also a coffee pot, but only regular, no decaf. Breakfast was a joke - you could make coffee (again, only regular) and pre packaged blueberry or banana nut muffin.
Stayed 1 night in Nov 2025

8/10 Good

Sajad Saghaye

Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's a really nice and cozy place and a very convenient location. Everything we wanted / needed to go was less then a 10 minute drive.
Stayed 2 nights in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the prop owner said that they were in the middle of refurbishing so she apologized for any inconvenience. the only inconvenience was the morning breakfast but I was able to have a good conversation with her both times I was in there. the only real complaint I have is that there wasnt a lot of storage space for clothing. there was a space for hanging clothes but very little night stand space. it was a great price and very friendly service. atmosphere was great. the space has a very modern retro feeling to it which was really nice. I also had a kitchenette which was very nice. I would definitely come back. im currious to see how things will look once renovation is complete but based on my stay I expect it to be worth coming back to.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alberto

Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Vicky A

Stayed 2 nights in Nov 2025

10/10 Excellent

Deserie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was absolutely wonderful. We stayed in a traditional cabin, room was very clean staff were amazing we sure did enjoy our time.
Stayed 2 nights in Nov 2025

2/10 Terrible

Celena

Stayed 1 night in Nov 2025

10/10 Excellent

Marlen

Liked: Cleanliness, amenities, property conditions & facilities
Over all I was very happy with the service very nice staff and great customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mrs.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute, rustic, clean, excellent customer service, quite charming cabin. Wish we had a sofa/loveseat in the room but other than that zero complaints. Definitely coming back and will recommend to others.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jonas

Liked: Cleanliness, amenities, property conditions & facilities
Staff and clean room
Stayed 1 night in Nov 2025