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Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Exterior
Lobby
Indoor pool
Free daily buffet breakfast
Suite, 1 Bedroom | Living room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
8670 Orion Pl, Columbus, OH, 43240
  • Place, Topgolf
    ‪9 min walk‬
  • Place, Magic Mountain Fun Center
    ‪16 min walk‬
  • Place, Polaris Fashion Place
    ‪17 min walk‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(25 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(41 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

9.6 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility)

Suite, 1 King Bed, Accessible (Mobility)

Suite, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Property amenity
Staybridge Suites Columbus Polaris by IHG
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,001 reviews
The price is NZ$228
includes taxes & fees
15 Feb - 16 Feb
Staybridge Suites Columbus Polaris by IHG

About the area

Columbus

With a stay at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG in Columbus (Polaris), you'll be within a 15-minute drive of Ohio State University and Polaris Fashion Place. .This family-friendly hotel is 9.4 mi (15.2 km) from Columbus Zoo and Aquarium and 10.5 mi (16.9 km) from Easton Town Center.

What's nearby

  • Topgolf - 9 min walk - 0.8 km
  • Magic Mountain Fun Center - 16 min walk - 1.4 km
  • Polaris Fashion Place - 17 min walk - 1.5 km
  • Sharon Woods Park - 2 min drive - 3.1 km
  • Cinemark Polaris 18 - 2 min drive - 2.5 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪Ikea Restaurant - ‬10 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪McDonald's - ‬6 min walk

About this property

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Family-friendly hotel with free parking, near Polaris Fashion Place
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG offers 104 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch LED televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a lazy river and a 24-hour fitness center.
Make yourself at home in one of the 104 guestrooms featuring refrigerators and LED televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a lazy river, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Columbus? This hotel has 650 square feet (60 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Lazy river
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (650 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2011
  • Renovated entire property - April 2026
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 8:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Columbus-Polaris Parkway
Holiday Inn Hotels Parkway
Holiday Inn Parkway
Holiday Inn Express Hotels Suites Columbus Polaris Parkway

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 536 out of 1002 reviews
Rating 8 - Good. 266 out of 1002 reviews
Rating 6 - Okay. 95 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 56 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Trent

Stayed 1 night in Oct 2025

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, amenities
Room clean, was cleaned while I was out. bed comfortable, coffee in room decent. Lobby coffee very good available all the time.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Comfy bed.
Stayed 2 nights in Jul 2025

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly! The hotel was under some construction, not a deterent for kur 1 night stay.
Stayed 1 night in Oct 2025

10/10 Excellent

WanSub

Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2025

4/10 Poor

Kimberly

Disliked: Staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. Only thing good about this place is that I didn’t see bugs. The white guy Todd at the desk is extremely rude. The pool looks like a disgusting, outdated YMCA. The tv guide doesn’t work…hard to see the channels, no streaming available (not even Netflix). No outlet by the bed, etc. Gym was also closed for construction. Not worth $200 a night, maybe $50.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great enjoyed it very much
Stayed 2 nights in Aug 2025

10/10 Excellent

Ranada

Liked: Amenities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Whitni

Stayed 3 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel and stay

Really nice hotel. Renovations were going on and you are told upfront but it's not bad. The rooms is very nice and comfortable. The door going into the shower is interesting. It opens into the shower under the shower head so when you turn on the shower it is a shot of cold water. The guide for the tv is obnoxious. It's difficult to use. The pool is fantastic! It's a mini pool park with waterfalls, a lap pool and small lazy river. Very comfortable. The breakfast area is nice. There is also an outside courtyard when it is nice. The food is okay but there are quite a few options. We had bacon and it is very thin. Wasn't too filling. Coffee isn't bad but is watery.
Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

lakisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Eliezer

Liked: Cleanliness, amenities
Very clean great customer service close to everything
Stayed 1 night in Sep 2025

10/10 Excellent

John, Maineville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Shelbi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot for people with littles!

Clean room- although it could use some updating but just happy it was clean! Staff was amazing upon check in and out. Pool area was wonderful especially with littles! My only complaint was the pool had too much chemicals in it i think? It made our eyes burnt maybe we are just sensitive!! Overall a great stay and we will be back.
Stayed 1 night in Jul 2025

10/10 Excellent

Stanley

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Francielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very clean, the beds are comfortable. It has a large, clean pool, and the hotel staff is very helpful. The breakfast was delicious, with something different every day.
Stayed 3 nights in Aug 2025

10/10 Excellent

Amy

Stayed 1 night in Aug 2025

10/10 Excellent

Alohna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel breakfast was good and convenient
Stayed 1 night in Aug 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was very clean and rooms were spacious.
Stayed 1 night in Aug 2025

6/10 Okay

Stephen, Scottsdale

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had a bad smell like the last occupant was a wet dog. The fruit selection at breakfast was minimal at best. Most of the equipment in the exercise room did not function.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tonya

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with a great pool and great breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Emese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well managed, everybody is helpful. Room was very clean and smelled fresh. I would choose this hotel again for my stay.
Stayed 1 night in Aug 2025