Quality Inn & Suites North/Polaris

2.5 star property

Photo gallery for Quality Inn & Suites North/Polaris

Reception
Free daily continental breakfast
Lobby sitting area
Business centre
Free daily continental breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
7500 Vantage Dr, Columbus, OH, 43235
  • Place, Highbanks Metro Park
    ‪9 min walk‬
  • Place, ZipZone Outdoor Adventures
    ‪12 min walk‬
  • Place, The Shops at Worthington
    ‪16 min walk‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪16 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(37 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(30 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

8.0 out of 10
Very good
(9 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Columbus

With a stay at Quality Inn & Suites North/Polaris in Columbus (Crosswoods), you'll be within a 15-minute drive of Ohio State University and Polaris Fashion Place. .This hotel is 10 mi (16.1 km) from Columbus Zoo and Aquarium and 10.1 mi (16.2 km) from Easton Town Center.

What's nearby

  • Highbanks Metro Park - 9 min walk - 0.8 km
  • ZipZone Outdoor Adventures - 12 min walk - 1.1 km
  • The Shops at Worthington - 16 min walk - 1.3 km
  • Ohio State University - 10 min drive - 15.5 km
  • Greater Columbus Convention Center - 16 min drive - 22.7 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Ruckmoor Lounge - ‬3 min walk
  • ‪Piada Italian Street Food - ‬20 min walk

About this property

Quality Inn & Suites North/Polaris

Suburban hotel with free breakfast and a fitness center
Quality Inn & Suites North/Polaris offers 92 accommodations with safes and coffee/tea makers. 27-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 92 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn North/Polaris
Quality Inn North/Polaris Columbus
Quality North/Polaris
Quality North/Polaris Columbus
Quality & Suites North Polaris
Quality Inn & Suites North/Polaris Hotel
Quality Inn & Suites North/Polaris Columbus
Quality Inn & Suites North/Polaris Hotel Columbus

Quality Inn & Suites North/Polaris Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 276 out of 1001 reviews
Rating 8 - Good. 284 out of 1001 reviews
Rating 6 - Okay. 224 out of 1001 reviews
Rating 4 - Poor. 114 out of 1001 reviews
Rating 2 - Terrible. 103 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Danielle

Liked: Staff & service
Disliked: Cleanliness, amenities
Not very clean. Sketchy area. Lousy breakfast. Very thin walls. Could hear everything.
Stayed 2 nights in Oct 2025

8/10 Good

Charlotte

Stayed 1 night in Nov 2025

2/10 Terrible

Ayman

Disliked: Cleanliness, amenities
Horrible
Stayed 1 night in Nov 2025

10/10 Excellent

Aja, Miami

Stayed 1 night in Oct 2025

6/10 Okay

Tameca

Travelled with family
Disliked: Staff & service
When I came to check in...the worker tried to charge me when I had already paid on line the day before..he customer service needs work..I was asked if I wanted a room on the first floor or second floor when I said first floor then he tells me wasn't a first floor room ready...but when my cousin checks in right after me she got a first floor room..
Stayed 1 night in Nov 2025

10/10 Excellent

John A.

Liked: Property conditions & facilities
Great stay😊
Stayed 1 night in Nov 2025

2/10 Terrible

Tameca

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Check in didn't go well at all...I paid for my room on 10-31-2025 on line once I arrived on 11-01-2025 they tried charging me for the room that was already paid for and tried to change me more... thankfully I had my paid email to prove I had already paid....person at front desk was not to friendly...then I was asked would I like first floor or second floor when I said first floor then I was told there wasn't any available but my cousin who checked in right behind me was given a first floor room...I am from out of town came to Columbus for my husband birthday...
Stayed 1 night in Nov 2025

10/10 Excellent

Lynette

Stayed 1 night in Oct 2025

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Carmen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed in several hotels when I've came to Columbus and the Quality Inn was very clean, quiet, staff excellent, rooms very nice, breakfast was on point. I'm all I would recommend this facility and I will be returningQuality in s
Stayed 2 nights in Sep 2025

6/10 Okay

Tyler

Good place quite

It’s was nice and quite
Stayed 1 night in Oct 2025

10/10 Excellent

Kellam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here on Business. It was a nice room and was quiet.
Stayed 1 night in Oct 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good.
Stayed 1 night in Oct 2025

8/10 Good

Gennaro

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Buffett area being redone:,so no buffet available
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed at this property for 2 weeks.Actually the staff was wonderful.
Stayed 7 nights in Sep 2025

6/10 Okay

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
The proper around was clean and the room was alittle uncleaned properly they do pet friendly but got carpet on the floors but its okay for my dog but not for us cause the room was stinky but overall it was ok
Stayed 1 night in Sep 2025

6/10 Okay

J Christopher

Business traveller
Liked: Cleanliness
building and rooms in minor states of disrepair: chipped and missing veneers on all furniture in the room, stair treads torn and sticking out and "repaired" with desktop staples. Also the stench of "air freshener" was so pervasive on the first night I woke with an intense headache, and I don't normally get headaches. If you are chemically sensitive, don't stay here.
Stayed 2 nights in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the feeling of safety. It was quiet. The front desk staff was really nice. The continental breakfast was really good. Temperature was on point.... cold was cold and the hot was hot. Check in and check out was easy.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gavin

Stayed 11 nights in Sep 2025

6/10 Okay

Shahdat

Stayed 1 night in Sep 2025

6/10 Okay

Julia

Liked: Cleanliness, staff & service

Not bad but walls are paper-thin

The hotel was not bad at all for the price, and breakfast was great. The issue was paper-thin walls where you could hear everything.
Stayed 1 night in Aug 2025

8/10 Good

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew, Oak Lawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things were ok except the second night there was so much noise from the next room I could not sleep. Issue was fixed the next day once I reported it
Stayed 6 nights in Aug 2025

10/10 Excellent

Cheryl

Stayed 1 night in Sep 2025