We had a terrible experience. We booked this property well in advance of my son’s army graduation. Upon arriving from out of state, we could not get into the home and could not get a response from the hosts (and we had already paid in full) After MANY attempts, we finally called VRBO corporate and they were wonderful, even issuing us a full refund and credit toward another rental. Thankfully we were able to find another home that same day but it was a very stressful experience. Beware!!