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Wyndham Garden Cross Lanes Charleston

2.5 star property

Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Restaurant
Lobby
Lobby
Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Breakfast included

Explore the area

View map
102 Racer Dr, Cross Lanes, WV, 25313
  • Place, Regal Nitro
    ‪19 min walk‬
  • Place, West Virginia Junior College-Charleston
    ‪20 min walk‬
  • Place, Mardi Gras Casino
    ‪1 min drive‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.2 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(86 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(77 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed

One-Bedroom Junior King Suite-Non-Smoking

  • Sleeps 3

King Room-Non-Smoking

  • Sleeps 3

King Room-Accessible-Non-Smoking

  • Sleeps 3

One-Bedroom King Suite-Non-Smoking

  • Sleeps 3

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

2 Queen Beds, Accessible Room, Non-Smoking

  • Sleeps 4

View all photos for Deluxe King Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe King Room

  • Sleeps 2

2 Queen Beds, Accessible Room, Non-Smoking

  • Sleeps 4

Similar properties

Front of property – evening/night
Sleep Inn & Suites Cross Lanes - South Charleston
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, 1,006 reviews
The price is NZ$187
includes taxes & fees
11 Jan - 12 Jan 2026
Sleep Inn & Suites Cross Lanes - South Charleston

About the area

Cross Lanes

A stay at Wyndham Garden Cross Lanes Charleston places you in the heart of Cross Lanes, within a 5-minute drive of West Virginia Junior College-Charleston and Mardi Gras Casino. .This hotel is 1.1 mi (1.7 km) from Regal Nitro and 1.5 mi (2.4 km) from Kanawha County Public Library.

What's nearby

  • Regal Nitro - 19 min walk - 1.6 km
  • West Virginia Junior College-Charleston - 20 min walk - 1.7 km
  • Mardi Gras Casino - 1 min drive - 2.1 km
  • Kanawha County Public Library - 3 min drive - 2.8 km
  • Charleston Coliseum & Convention Center - 11 min drive - 19.0 km

Getting around

  • Charleston Station - 14 min drive
  • Charleston, WV (CRW-Yeager) - 20 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Golden Corral - ‬13 min walk
  • ‪Cook Out - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬18 min walk
  • ‪Wendy's - ‬13 min walk

About this property

Wyndham Garden Cross Lanes Charleston

Hotel in Cross Lanes with free breakfast and a fitness center
Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 136 air-conditioned rooms featuring refrigerators and microwaves. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
You can enjoy a meal at the restaurant serving the guests of Wyndham Garden Cross Lanes Charleston, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Wyndham Garden Cross Lanes Charleston has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Wyndham Garden Cross Lanes Charleston Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 338 out of 1005 reviews
Rating 8 - Good. 231 out of 1005 reviews
Rating 6 - Okay. 169 out of 1005 reviews
Rating 4 - Poor. 140 out of 1005 reviews
Rating 2 - Terrible. 127 out of 1005 reviews

7.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Heather

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Stayed 1 night in Aug 2025

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!! Only thing that I thought about was that it would've been nice to have a Mirror in the room itself. So when you have more than one person in the room they'll be able to check and make sure that they look good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

BARRY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the price. Friendly, helpful staff, clean comfortable room. The pool and fitness room were an added benefit along with the hot breakfast buffet in the morning with coffee available all the time. I would definitely return.
Stayed 3 nights in Sep 2025

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Joseph

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Pick a different hotel

Both treadmills were broken and one nearly through me off - it stopped and then jerked. All hallway carpets were old dingy and had ratty tape on the seams. The desk clerk told me to park around back - there were roofers there with roofing nails laying in the parking lot!
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Stayed 1 night in Aug 2025

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly but the room smelled terrible. The hotel looks like it might be preparing for a full renovation or a tear down.
Stayed 1 night in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

James

Disliked: Property conditions & facilities

Disappointed by conditions.

We were not informed that housekeeping was provided only every 3 days until late into day 2 of our stay. We were also not informed of a roofing project. The workers were banging and hammering from 7am until after 9pm. We cut our stay short by 2 days because of this disruption.
Stayed 5 nights in Aug 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
The pool is listed as heated but it’s not during certain times during the year
Stayed 2 nights in Aug 2025

6/10 Okay

JEFF

Stayed 1 night in Aug 2025

2/10 Terrible

Melanie

Travelled with family
Disliked: Amenities
The hallway smelled of mold and was dark and dingy. Our room had ants in the bathroom on the bed and the window. Despite our experience, the staff was very helpful/pleasant. They refunded our room without hesitation.
Stayed 1 night in Aug 2025

4/10 Poor

philip

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

Erica

Disliked: Cleanliness, amenities, property conditions & facilities
Outdated, bad smell, and not clean.
Stayed 2 nights in Aug 2025

6/10 Okay

Elizabeth Ann

Liked: Staff & service
It felt more like a motel 8 than a Wyndham I'm used to
Stayed 3 nights in Aug 2025

6/10 Okay

Thomas, Lancaster

Travelled with partner
Liked: Cleanliness, staff & service
Just a little dated
Stayed 1 night in Aug 2025

4/10 Poor

Stephanie

Travelled with family
Liked: Staff & service, room comfort

Do not go by pictures

No outdoor pool or hot tub. Which was a selling point on staying at this location. Pool area was so hot it was unbearable.
Stayed 1 night in Aug 2025

2/10 Terrible

Kristen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Great

When we arrived no one was at the front desk. I yelled and no one came. I called the hotel and no one answered. I had made a reservation and prepaid and so I wasn't going to leave. After 10 minutes someone finally came out to help me and she treated me as if I was bothering her. When we went to get breakfast in the am - there was no sugar for coffee. The person working made us feel bad for asking. There was mold on the bathroom ceiling and as we checked out I told the worker. Her response was "yea we know".
Stayed 1 night in Aug 2025

8/10 Good

Dustin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice employees, nice pool
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just stayed at the same name hotel in Indianapolis, IN.
Stayed 1 night in Aug 2025

8/10 Good

Gregory

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay! Wish I would’ve read reviews before

The hotel was disgusting. Smelled like moldy smoke. We had mold in our room and a cockroach. Got outta there as quick as we could !
Stayed 1 night in Aug 2025

6/10 Okay

Brenda

Travelled with family
Bathtub was stopped up.
Stayed 1 night in Aug 2025