Copacabana ski resorts

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The hotel should be classified as a 3 stars. The elevators are constantly broken, breakfast is mediocre with the same food served everyday. Parts of the hotel requires maintenance

The property is beautiful. Located right across the street from the beach. The problem is with the staff, they are either incompetent or just don’t care, not all of them, but most. Here is one example..I called for baggage service at 6pm, at 630 after three more calls, my wife and I had to drag 5 bags downstairs (elevators) all the way out to valet. This is not what I would expect for 700$ per night. I have a few more examples like this which has led us to decide never to stay at this property again.

Excellent exceptional amazing

Great location. Friendly staff. Loved the included breakfast. Would stay again.

Amazing level of service and luxury extras