6/10 Okay
Heather
Travelled with partner
21 Mar 2025
Liked: Cleanliness, property conditions & facilities
We stayed 3 nights in room 405 and the room was really large and spacious but the windows do not have a tight seal and 7am every morning we were there there was some alarm nearby that went off and woke us up and wasnt just a quick alarm it was 12 minutes the first day, 11 minutes the second day and 10 minutes the third. It was loud and annoying and when i brought it up to the front desk 2 mornings they just said we are in a city we cant help it and had no idea where it came from and said they never heard it and no one else complained. So clearly we had the room with bad windows or something and yes we went around and double checked they were all shut. The staff didn't care at all that we did not get 1 full mornings sleep. So dont stay in room 405 or you risk an unwanted 7am wakeup.
We also ate in the restaurant the first night, the service was horrible. They told us to sit where ever we wanted so we sat by the window and no server ever came to take our order we had to go to the bar to order, but they were serving the other side of the restaurant at the table. They brought the drinks and food then never saw them again. My husband had the fish and chips and i had the spaghetti arabiata. The fish and chips were good, fries nice and crispy but the spaghetti was aweful. The sauce was watery and the noodles were over cooked. The server also said they forgot about us so after the food came they never checked on us again. I told them about the pasta and they took it off the bill.
Heather
Stayed 1 night in Mar 2025