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Marriott Knoxville Downtown

4.0 star property

Photo gallery for Marriott Knoxville Downtown

Exterior
Meeting facility
Meeting facility
Premium bedding, in-room safe, desk, laptop workspace
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available

Explore the area

View map
525 Henley St, Knoxville, TN, 37902
  • Place, Knoxville Convention Center
    ‪1 min walk‬
  • Place, University of Tennessee
    ‪6 min walk‬
  • Place, Neyland Stadium
    ‪13 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(64 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 Double Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed (Hearing Accessible)

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Knoxville

With a stay at Marriott Knoxville Downtown, you'll be centrally located in Knoxville, steps from Knoxville Convention Center and 8 minutes by foot from University of Tennessee. .This hotel is 1.2 mi (1.9 km) from Neyland Stadium and 0.1 mi (0.2 km) from Sunsphere Tower.

What's nearby

  • Knoxville Convention Center - 1 min walk - 0.0 km
  • World's Fair Park - 1 min walk - 0.2 km
  • Market Square - 4 min walk - 0.4 km
  • University of Tennessee - 6 min walk - 0.5 km
  • Neyland Stadium - 13 min walk - 1.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪J.C. Holdway - ‬4 min walk
  • ‪The Market Cafe - ‬4 min walk
  • ‪The French Market Creperie - ‬4 min walk
  • ‪Not Watson's Kitchen + Bar - ‬6 min walk
  • ‪Knox Brew Hub - ‬5 min walk

About this property

Marriott Knoxville Downtown

Hotel with free local shuttle, steps from Knoxville Convention Center
Marriott Knoxville Downtown offers 286 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 286 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Self-serve breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Knoxville? This hotel has 16000 square feet (1486 square meters) of space consisting of a conference center and meeting rooms.
Self-serve breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Marriott Knoxville Downtown has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Valet parking on site (USD 38 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily self-serve breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference centre (16,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately USD 10 to 15 per person
  • Valet parking fee: USD 38.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Fair
Holiday Inn Knoxville World's Fair Park
Holiday Inn World's Fair
Holiday Inn World's Fair Hotel
Holiday Inn World's Fair Hotel Knoxville Park
Holiday Inn Knoxville Downtown Hotel
Holiday Inn Knoxville Downtown
Marriott Knoxville Knoxville
Holiday Inn Knoxville Downtown
Marriott Knoxville Downtown Hotel
Marriott Knoxville Downtown Knoxville
Marriott Knoxville Downtown Hotel Knoxville

Marriott Knoxville Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 409 out of 586 reviews
Rating 8 - Good. 82 out of 586 reviews
Rating 6 - Okay. 51 out of 586 reviews
Rating 4 - Poor. 25 out of 586 reviews
Rating 2 - Terrible. 19 out of 586 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I specifically was looking for a hotel without carpet because hotel carpet is disgusting. Very nice update room. Very clean bathroom and loved the provided shampoo/conditioner/body wash. Very luxurious.
Stayed 1 night in Jul 2025

10/10 Excellent

Edson De

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Stayed 3 nights in Jul 2025

10/10 Excellent

Kaitlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best!

The staff were so kind and helpful. Offering assistance as soon as they saw a person. So professional and kind.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jameka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Suresh

Disliked: Cleanliness, amenities, property conditions & facilities
Poor AC Poor cleaning Poor service for in room breakfast Over all not good
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Bobbi

Stayed 2 nights in Jul 2025

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service

Marriott stay

The staff were very nice and the hotel appeared clean but the hallways to the rooms smelled. The beds were not very comfortable and the pillows were even worse. The room we were in was city side and the noise was very loud. You can hear the cars all day and night.
Stayed 2 nights in Jul 2025

8/10 Good

MARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our bathroom sink was draining very slowly so I popped the top off the drain and it was disgusting and I pulled so much hair out of it and it still wouldn’t drain. I told the front desk and they did take money off of the room.
Hair from the drain
Drain
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Danuta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the moment we arrived, the valet team was exceptional. The front desk staff continued to impress with their genuine warmth, and the restaurant service was absolutely top-notch. Every team member, at every level, provided truly outstanding customer service.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Courtney

Stayed 1 night in Jun 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great experience, the room was awesome and clean and the staff was very friendly.
Stayed 2 nights in May 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run! This property is not good! Small beds dirty bathroom and NO HOT WAtER with no help
Stayed 1 night in Jun 2025

10/10 Excellent

Jesse

Travelled with family
Stayed 1 night in Jun 2025

10/10 Excellent

Mayel

Business traveller
Stayed 1 night in Jun 2025

10/10 Excellent

Angel

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
It was convenient and nice. The restaurant was good as well. Parking was expensive.
Stayed 2 nights in Apr 2025

8/10 Good

Pruthvish

Stayed 2 nights in May 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location off the highway
Stayed 1 night in May 2025

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 1 night in May 2025