Londoner Grand, a Luxury Collection Hotel, Macao

5.0 star property

Photo gallery for Londoner Grand, a Luxury Collection Hotel, Macao

Restaurant
Property video
Outdoor pool, pool umbrellas, pool loungers
Restaurant
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking available
  • Room service

Explore the area

View map
The Londoner Macao, ESTR do Istmo, s/n, Cotai
  • Cotai Strip
    ‪1 min walk‬
  • The Londoner Macao Casino
    ‪2 min walk‬
  • Venetian Macao Casino
    ‪3 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪2 min drive‬

Room options

Paiza Grand - Grand Henry Suite

  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

Paiza Grand - Grand Elizabeth Suite

  • City view
  • Sleeps 3
  • 2 Double Beds

Paiza Grand - Grand Charles Suite

  • City view
  • Sleeps 3
  • 1 King Bed

Catherine Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

Superior Room, 1 King Bed, Non Smoking (View)

  • City view
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Double Beds, Non Smoking (View)

  • City view
  • Sleeps 3
  • 2 Double Beds

Henry Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking, City View

  • City view
  • Sleeps 3
  • 2 Double Beds

Paiza Grand - Grand Catherine Suite

  • City view
  • Sleeps 3
  • 2 Double Beds

Suite, 2 Bedrooms, City View, Poolside

  • City view
  • Sleeps 3
  • 2 Double Beds

Suite, 1 Bedroom, City View

  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Twin Room, 2 Double Beds, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the area

Cotai

When you stay at Londoner Grand, a Luxury Collection Hotel, Macao in Cotai, you'll be connected to the convention center, just steps from The Londoner Macao Casino and Cotai Strip. .This luxury hotel is 1.3 mi (2.1 km) from Shoppes at Venetian.

What's nearby

  • Cotai Strip - 1 min walk - 0.0 km
  • The Londoner Macao Casino - 2 min walk - 0.2 km
  • Venetian Macao Casino - 3 min walk - 0.3 km
  • City of Dreams - 6 min walk - 0.6 km
  • The House of Dancing Water - 11 min walk - 1.0 km

Getting around

  • Cotai East Station - 10 min walk
  • Zhuhai Station - 21 min drive
  • Macau Intl. Airport (MFM) - 10 min drive

Restaurants

  • ‪The Conservatory - ‬1 min walk
  • ‪The St. Regis Bar 瑞吉酒吧 - ‬5 min walk
  • ‪丘吉尔餐厅 - ‬1 min walk
  • ‪Ping 御品居 - ‬1 min walk
  • ‪Jin Yue Xuan (金悅軒) - ‬8 min walk

About this property

Londoner Grand, a Luxury Collection Hotel, Macao

Luxury Cotai hotel connected to the convention center, steps from The Londoner Macao Casino
Londoner Grand, a Luxury Collection Hotel, Macao offers 2405 accommodations with laptop-compatible safes and espresso makers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Cotai hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 2405 guestrooms featuring espresso makers and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and separate sitting areas.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite at The Conservatory, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Local cuisine breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
The Conservatory - Onsite restaurant. Guests can enjoy drinks at the bar.
Chelsea Garden - Onsite restaurant. Open 24 hours. Open daily.
Hampton Court - Onsite restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 10:30 AM to 9:00 PM at scheduled times
  • Parking on site (MOP 300 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 1:00 PM for a fee: MOP 208 to 500 for adults and MOP 208 to 500 for children
  • 3 restaurants

Restaurants on site

  • Chelsea Garden
  • Hampton Court
  • The Conservatory

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping centre

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 41 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MOP 208 to 500 for adults, and MOP 208 to 500 for children
  • Self parking fee: MOP 300 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests age 13 and older will be considered adults.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Londoner Grand, a Luxury Collection Hotel, Macao Hotel
Londoner Grand, a Luxury Collection Hotel, Macao Cotai
Londoner Grand, a Luxury Collection Hotel, Macao Hotel Cotai

Londoner Grand, a Luxury Collection Hotel, Macao Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 79 out of 104 reviews
Rating 8 - Good. 19 out of 104 reviews
Rating 6 - Okay. 3 out of 104 reviews
Rating 4 - Poor. 1 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2025

10/10 Excellent

NAING

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice hotel, super clean, top grand
Stayed 3 nights in May 2025

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Stayed 3 nights in May 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice modern hotel near Venetian and MGM

Nice modern hotel. Friendly staff offering good tips
Stayed 1 night in May 2025

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, property conditions & facilities
Very nice hotel, great rooms, and friendly staff.
Stayed 2 nights in May 2025

8/10 Good

Selene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a new hotel. The staff are generally nice with several needs more training on serving guests. No response on question I asked through Expedia message.
Stayed 1 night in May 2025

10/10 Excellent

Chenbo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a new hotel with the best view. super nice location, you are in the middle the best area of Macau. We enjoyed our stay so much ! great hotel
Stayed 2 nights in May 2025

6/10 Okay

imraan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will come back
Stayed 1 night in Apr 2025

10/10 Excellent

Nilesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Susanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的體驗。門口concierge 有位哥哥特別親切的招待,令我們賓至如歸。上車回程時更幫我們備水上歸途,真細心。
Stayed 1 night in Jun 2025

10/10 Excellent

KIN WAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 1 night in Jun 2025

10/10 Excellent

MAN YEE VIVIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Yuk Shan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

等了三小時才有房間

酒店很美,房間設計亦很美。員工都很有禮,樂意主動幫忙。但當天我跟我老媽去到是下午3:40,check-in花了半小時,說要多等两小時才我訂的大床房。結果我們到6時回去還沒有房間,後來職員說有一間可以,但距離電梯比較遠。其實我在入住前幾天已向酒店發信息我會跟86歲老媽入住,並要求一間比較近電梯的房間,可是到check-in那天都一直沒有收到酒店回覆。本身下午3時check-in,要客人多等3小時才有房間也不太合理吧。
Stayed 2 nights in Jun 2025

10/10 Excellent

LUCY LU

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
本次住宿非常開心及十分滿意。房間里乾淨寬敞,酒店提供的兒童用品也非常好用,下次必定再訂。今次住宿給我們帶來一次難忘的旅程並非常推薦給大家親子遊
Stayed 1 night in May 2025

2/10 Terrible

Yan Yan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
房間空氣質素欠佳。前台服務態度好差
Stayed 2 nights in May 2025

8/10 Good

feng hsia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
restaurant not enough ...
Stayed 2 nights in Jun 2025

10/10 Excellent

Tsuming

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Rinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in May 2025

2/10 Terrible

MEI

Stayed 2 nights in May 2025

10/10 Excellent

HELEN SZE MAN

Stayed 1 night in May 2025

10/10 Excellent

chunfei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Hungyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

CHUNG KIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得再次入住的酒店

一家很方便的酒店,從香港坐巴士過來,就正正停在酒店門口,很方便。 臨時告知想預備一個小小生日蛋糕,都能夠為我們安排,讓九十多歲的老爸感到驚喜,十分體貼之服務。 接待員、升降機員,以及在酒店門口協助我們登上穿梭巴士的員工都彬彬有禮,處處為坐輪椅的爸爸著想,實在值得一讚。 至於房間,整理及乾淨,唯獨有部分硬件設施要注意: 1. 浴室沒有合適的插頭使用酒店提供的風筒。牆壁上的插座是兩腳頭,而提供使用的風筒則是三腳插頭,迫不得已只可以在電視旁使用,不過就吵醒了家人。 2. (個人感受)枕頭太軟,所以睡得不太好。 縱觀整個體驗,我是正面的,若是再來澳門,我會考慮再次光顧。
謝謝你們為我們預備的小蛋糕
走廊
浴室
房間
Stayed 1 night in May 2025

10/10 Excellent

TAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店从大环境到小细节都完全给人一个非常好的认同,与五星级非常匹配,我已多次入住
Stayed 1 night in May 2025