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Allegro Cozumel All Inclusive

3.5 star property

Photo gallery for Allegro Cozumel All Inclusive

Exterior
5 outdoor pools, pool umbrellas, pool loungers
Property entrance
Lobby
Sauna, hot tub, steam room, body treatments, aromatherapy

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • All-inclusive

Explore the area

View map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
  • Place, Nachi Cocom Beach Club & Water Sport Center
    ‪8 min walk‬
  • Place, Paradise Beach
    ‪14 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪19 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪21 min drive‬

Room options

View all photos for Premium Ultimate Dive Experience 1 Diver/Non Divers

Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Ultimate Dive Experience 1 Diver/Non Divers

8.0 out of 10
Very good
(1 review)
  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, Garden View

7.2 out of 10
Good
(15 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Premium Level Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Superior Premium Level Room

8.2 out of 10
Very good
(35 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

7.6 out of 10
Good
(191 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Ultimate Dive Experience up to 3 Divers

Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Ultimate Dive Experience up to 3 Divers

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite (Level)

Premium Suite (Level)

Premium Suite (Level)

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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2 outdoor pools, pool umbrellas, pool loungers
Melia Cozumel All Inclusive
  • Pool
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  • Spa
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4.3 out of 5, Excellent, 1,053 reviews
The price is NZ$546
includes taxes & fees
3 Mar - 4 Mar
Melia Cozumel All Inclusive

About the area

Cozumel

Located in Cozumel, Allegro Cozumel All Inclusive is on the waterfront, within a 15-minute walk of Nachi Cocom Beach Club & Water Sport Center and Paradise Beach. .This all-inclusive property is 0.9 mi (1.5 km) from Mr. Sancho's Beach Club and 1 mi (1.5 km) from Playa Mia Grand Beach and Water Park.

What's nearby

  • Nachi Cocom Beach Club & Water Sport Center - 8 min walk - 0.7 km
  • Arrecifes de Cozumel National Park - 8 min walk - 0.7 km
  • Paradise Beach - 14 min walk - 1.3 km
  • Mr. Sancho's Beach Club - 19 min walk - 1.7 km
  • Playa Mia Grand Beach and Water Park - 2 min drive - 2.2 km

Getting around

  • Cozumel Intl. Airport (CZM) - 25 min drive

Restaurants

  • ‪El Patio Lobby Bar - ‬2 min drive
  • ‪Beach Club - ‬18 min walk
  • ‪Los Olivos - ‬13 min walk
  • ‪Market Café - ‬4 min drive
  • ‪Restaurante buffet "Cozumel - ‬2 min drive

About this property

Allegro Cozumel All Inclusive

On private beach with 5 outdoor pools, near Nachi Cocom Beach Club & Water Sport Center
Allegro Cozumel All Inclusive offers 234 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 234 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite at Topaz, one of the property's 5 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Topaz - This buffet restaurant serves breakfast and dinner.
O Sole Mio - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Sports Bar - Onsite sports bar. Open daily.
Fuji - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Cielito Lindo - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cielito Lindo
  • Fuji
  • O Sole Mio
  • Sports Bar
  • Topaz

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Splash pad
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Allegro Cozumel All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 483 out of 1086 reviews
Rating 8 - Good. 304 out of 1086 reviews
Rating 6 - Okay. 185 out of 1086 reviews
Rating 4 - Poor. 68 out of 1086 reviews
Rating 2 - Terrible. 46 out of 1086 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Suzanne

Stayed 7 nights in Oct 2025

10/10 Excellent

Lawrence

Travelled with family
Disliked: Cleanliness, amenities
Decent…. They do not have 5 restaurants. And the buffet is terrible.
Stayed 7 nights in Sep 2025

8/10 Good

Albert, Gilmer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This resort had a lack of entertainment options in the evening. Food was ok but not excellent. Snack area near the pool had terrible food. Room bed and pillows were comfortable. Beach options for shade were limited.
Stayed 7 nights in Oct 2025

8/10 Good

Steven F, Largo

Liked: Cleanliness, staff & service, property conditions & facilities
The resort and staff are excellent, the premium restaurant food was never hot. Warm at best, many items in the regular buffet were also not hot enough for us. Louis and Christian took very good care of us. If the food temp issues could be fixed we would have no complaints.
Stayed 8 nights in Oct 2025

10/10 Excellent

Marco Antonio

The room is very clean and all the areas on the premises. The food is excellent but the only thing I didn’t like it is that you can only use the special restaurant every 2 days . The bedroom is comfortable with a good A/C but the bathroom I didn’t like it the half glass shower so water spilled everywhere out of the shower, other then that the place is gorgeous and the beach is clean and a lots of activities. Shows every night too . The buffet has good food and the drinks are excellent. Definitely recommend this places .
Stayed 7 nights in Oct 2025

10/10 Excellent

Lilian

Stayed 7 nights in Oct 2025

4/10 Poor

Kristin

Disliked: Cleanliness, staff & service
Terrible service and Food plus it stunk very badly. We have been spoiled I guess by the Cozumel Palace but this place is cheaper and for good reason. Upon arrival they barely acknowledged we arrived. Other resorts give you a flower and a pretty drink and a hand towel but they did none of those things. Lots of paperwork to sign but written in Spanish with little explanation. The resort is all inclusive but they said no dinner reservations the first night so we would have to eat buffet. There was no real buffet just
Stayed 2 nights in Oct 2025

8/10 Good

Allison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, however old towels were left in the room two days in a row.
Stayed 5 nights in Oct 2025

10/10 Excellent

Shaunda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and facilities were amazing! The staff were outstanding! Love the beach! The food was great!
Stayed 5 nights in Oct 2025

8/10 Good

Marissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super friendly. The resort is a little dated but well maintained and clean. The hot tub wasn't heated and it rained the whole time so hot tub would have been nice.
Stayed 3 nights in Oct 2025

10/10 Excellent

Juliuana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is amazing and very friendly
Stayed 7 nights in Oct 2025

4/10 Poor

Susanne M

Liked: Staff & service
I had stayed here years ago and really loved it, so chose to come back, but my experience was not the same this time. The food at this resort was not very good. Almost everything at the main and only buffet was lukewarm to cold. The omelets were excellent. No cheese, sour cream or guacamole available for tacos. The snack bar had dried up burgers, frozen chicken nuggets, fries and under baked pizza every day, chips but no salsa or guacamole (It's Mexico!). The buffet by the pool is permanently closed, which was not mentioned on the website for this hotel. The Italian restaurant had a nice menu choice but everything we ordered was served cold from the T-Bone steak that had a caramelized sweet onion glaze and I mean SWEET, the stuffed Portabella was not stuffed with a ragu, just some shredded carrots and zucchini on top. The Gnocchi was good but cold. I usually don't care too much about the food, but this was a bit much. The staff was very friendly all around. Our bartenders at the pool were very good, remembered what we liked and were very fast. The beach was very clean. Apparently, a good portion of the resort caught fire and now there are these big empty black lots in one section and no plans to rebuild, it really takes away from the property. Our first room was dirty and had a net for a ceiling that was full of debris, changed rooms and it was much better. Overall, our stay was ok, I'd probably not stay here again.
Stayed 6 nights in Oct 2025

4/10 Poor

GREGORY FOREST

Travelled with partner
Disliked: Staff & service
The food at Allegro is terrible. It is barely edible, with the exception being the Asian specialty restaurant which we luckily got into twice. The property is nice however, and the beach is exceptional.
Stayed 7 nights in Oct 2025

6/10 Okay

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Christy

Liked: Staff & service
Stayed 7 nights in Oct 2025

4/10 Poor

Carlos

Travelled with group
Disliked: Staff & service
The serving staff was terrible. Rude and dismissive.
Stayed 6 nights in Oct 2025

10/10 Excellent

David

Stayed 7 nights in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have had our up's and down's with our stays here. 2 months ago we had a hard time getting a room that everything was working. Hector did his best to accommodate us and eventually we were settled in. This visit things went smoothly. The staff has always been exceptional!! It was great to see the beach sand being raked often and the pool towels were always available. We understand that it was rolling into the slow season, so the pool restaurant was on a limited service, just burgers and hot dogs. Good burger meat BTW! We are Divers and we also like to walk into town so these 2 trips were hard for us being away from the town BUT very close to the reefs our dive company brings us too, so we had nice short boat rides, last on first off. And we loved walking the beach!
Stayed 7 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Yoryi Falcon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is clean, good service, friendly staff, beautiful beaches, safe and quiet
Stayed 4 nights in Oct 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Employee's were polite & happy, the resort is laid back & the grounds are beautiful. Food was meh & you are only allowed 2 reservations per week at the restaurants.
Stayed 6 nights in Oct 2025

10/10 Excellent

Jessica Ruiz

Travelled with partner
Liked: Cleanliness, amenities
All good thank you!
Stayed 1 night in Oct 2025

6/10 Okay

Renee

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, amenities
Great please family oriented defenetly recommend
Stayed 5 nights in Oct 2025

10/10 Excellent

Tommy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and quiet. Great beach and amenities. We loved it!
Stayed 2 nights in Oct 2025