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Allegro Cozumel All Inclusive

3.5 star property

Photo gallery for Allegro Cozumel All Inclusive

Lobby
Property video
Sauna, hot tub, steam room, body treatments, aromatherapy
Property entrance
5 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • All-inclusive
  • Spa

Explore the area

View map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
  • Place, Nachi Cocom Beach Club & Water Sport Center
    ‪8 min walk‬
  • Place, Paradise Beach
    ‪14 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪19 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪33 min drive‬

Room options

View all photos for Premium Ultimate Dive Experience 1 Diver/Non Divers

Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Ultimate Dive Experience 1 Diver/Non Divers

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Garden View

Family Room, Garden View

Family Room, Garden View

7.4 out of 10
Good
(17 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Premium Level Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Superior Premium Level Room

8.4 out of 10
Very good
(38 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

7.6 out of 10
Good
(206 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Ultimate Dive Experience up to 3 Divers

Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Ultimate Dive Experience up to 3 Divers

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite (Level)

Premium Suite (Level)

Premium Suite (Level)

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

7 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Occidental Cozumel - All Inclusive
Cozumel
  • On private beach
  • Pool
  • Spa pool
  • Breakfast included
3.8 out of 5, Good, 1,000 reviews
The price is NZ$361
includes taxes & fees
31 May - 1 June
Occidental Cozumel - All Inclusive

About the area

Cozumel

Located in Cozumel, Allegro Cozumel All Inclusive is on the waterfront, within a 15-minute walk of Nachi Cocom Beach Club & Water Sport Center and Paradise Beach. .This all-inclusive property is 0.9 mi (1.5 km) from Mr. Sancho's Beach Club and 1 mi (1.5 km) from Playa Mia Grand Beach and Water Park.

What's nearby

  • Nachi Cocom Beach Club & Water Sport Center - 8 min walk - 0.7 km
  • Arrecifes de Cozumel National Park - 8 min walk - 0.7 km
  • Paradise Beach - 14 min walk - 1.3 km
  • Mr. Sancho's Beach Club - 19 min walk - 1.7 km
  • Playa Mia Grand Beach and Water Park - 3 min drive - 2.2 km

Getting around

  • Cozumel Intl. Airport (CZM) - 25 min drive

Restaurants

  • ‪Beach Club - ‬18 min walk
  • ‪Market Café - ‬4 min drive
  • ‪Topaz Restaurant - ‬1 min walk
  • ‪El Patio Lobby Bar - ‬2 min drive
  • ‪Coral - ‬14 min walk

About this property

Allegro Cozumel All Inclusive

Allegro Cozumel All Inclusive offers 234 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 234 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite at Topaz, one of the property's 5 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Topaz - This buffet restaurant serves breakfast and dinner.
O Sole Mio - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Sports Bar - Onsite sports bar. Open daily.
Fuji - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Cielito Lindo - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cielito Lindo
  • Fuji
  • O Sole Mio
  • Sports Bar
  • Topaz

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Splash pad
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Allegro Cozumel All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 481 out of 1101 reviews
Rating 8 - Good. 309 out of 1101 reviews
Rating 6 - Okay. 192 out of 1101 reviews
Rating 4 - Poor. 73 out of 1101 reviews
Rating 2 - Terrible. 46 out of 1101 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Matt

Stayed 7 nights in Jan 2026

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing food was good had a wonderful time
Stayed 7 nights in Jan 2026

6/10 Okay

Daniel Chester

Travelled with partner
Staff courtesy was very good, room very small could definitely use updating
Stayed 5 nights in Jan 2026

6/10 Okay

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay but the food could have been much better.
Stayed 4 nights in Jan 2026

6/10 Okay

Jennifer

Stayed 7 nights in Jan 2026

6/10 Okay

Keith

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff was great, rooms were clean and beds were comfortable. Nice beach. Food wasn't what i would expect. Also under staffed. Couldnt get into restaurants and when we did the place wasnt even full. Visited same resort 4 years ago ago and it was great all around new owners are letting it go.
Stayed 7 nights in Jan 2026

6/10 Okay

Robert

Stayed 7 nights in Jan 2026

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food and hotel room were average. Beach was very nice though!
Stayed 7 nights in Jan 2026

8/10 Good

brandi

Liked: Cleanliness, amenities, property conditions & facilities
The room was good! The drain didn't drain correctly in the bathroom and we had water dripping from the room above us through the light in the bathroom. We did tell staff and it was fixed right away and we were given desserts for them having to work in our room. The resort is beautiful and everyone was kind, especially Abery! He was a hoot and so funny! The beach was wonderful and snorkeling was ok! We had a great time here!
Stayed 4 nights in Jan 2026

8/10 Good

ashley

Stayed 5 nights in Jan 2026

8/10 Good

Timothy Jon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is great! Clean room. The grounds are very nice. Need way better food warmers. The food is pretty good but always cold.
Stayed 7 nights in Jan 2026

6/10 Okay

Jessica, Windsor

Travelled with partner, Travelled with group
Disliked: Amenities
Room was fine. Sink backed up often. Staff was great ! Breakfast and lunch were ok but the dinners were awful. Most meals were missing bowls, spoons and coffee cups. Dinner had several empty food trays every night. There were never reservations available for sit down dinners. Waiting in line several times to book and had no luck. Very disappointing. The resort was definitely not the same as it was 4 years ago. The only thing that made it worth the visit was the great beach and bar tending staff.
Stayed 7 nights in Jan 2026

6/10 Okay

Susanna

Stayed 7 nights in Jan 2026

6/10 Okay

JoAnn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms were clean and staff were prompt. The Hibachi restaurant was very good and the other restaurants were okay.
Stayed 4 nights in Jan 2026

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff, comfortable bed
Stayed 4 nights in Jan 2026

10/10 Excellent

Josh

Stayed 4 nights in Jan 2026

10/10 Excellent

Shirley Ann

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
resort was nice
Stayed 7 nights in Jan 2026

6/10 Okay

Cami

Travelled with group
Food wasn’t very good, room wasn’t cleaned well, reminds from a fire years ago are an eye sore, couldn’t get smaller bills from bar to be able to tip
Stayed 5 nights in Jan 2026

10/10 Excellent

Kimberly

Stayed 9 nights in Jan 2026

4/10 Poor

Stoyanka Kuneva

The room smelled with mold. It came from the bathroom, where the mold was everywhere. I asked for changing with another room, and the front desk person said there is no room available. I reached out to the manager and after ~ 2 hours of coming back and forth to the office I got another room. When I opened it I found out it has been occupied... So, after approximately half a day I finally got a room.
Stayed 9 nights in Jan 2026

8/10 Good

Ivo

Liked: Cleanliness, amenities
Great beach (oh but read the sighs on the beach - don't be scare just talk to the staff about them) , clear warm sea, friendly staff, clean overall resort, and good Oriental restaurant. Downsides: rooms with moldy smells and some were with clogged drains, undercooked seafood and bad steak at the Italian, buffet items running out quickly and some were never reloaded, also very bad coffee from machines and no coffee at all from bars, overly sweet cocktails because of the concentrated juses used and limited evening entertainment. Diving is pricey but the diving center is right there and staff are helpful. Oh and be aware that diving might be hard to book and better bring cash for payments otherwise more expensive and no refund. Anyway, overall good for what I paid.
Stayed 9 nights in Jan 2026

10/10 Excellent

Brandy, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and beautiful and well maintained. The staff were very friendly and helpful. The bed and pillows were awesome. They had a lot of entertainment and activities around one of the pool. The nighttime entertainment was not so great but we are usually in bed by eight anyway. We did go to karaoke night and men versus women night and it was a lot of fun. We will definitely be staying again.
Stayed 7 nights in Jan 2026

10/10 Excellent

Connie Rae

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Thank you
Stayed 3 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, amenities
I’ve stayed here several times. Great staff, great food. Very recommended
Stayed 4 nights in Jan 2026

8/10 Good

Kody

Stayed 6 nights in Dec 2025