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Allegro Cozumel All Inclusive

3.5 star property

Photo gallery for Allegro Cozumel All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Free minibar, in-room safe, blackout curtains, iron/ironing board
Property amenity
5 bars/lounges, swim-up bar, poolside bar, beach bar
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • All-inclusive

Explore the area

View map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
  • Place, Nachi Cocom Beach Club & Water Sport Center
    ‪8 min walk‬
  • Place, Paradise Beach
    ‪14 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪19 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪21 min drive‬

Room options

View all photos for Premium Ultimate Dive Experience 1 Diver/Non Divers

Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Ultimate Dive Experience 1 Diver/Non Divers

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, Garden View

7.4 out of 10
Good
(14 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Premium Level Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Superior Premium Level Room

8.2 out of 10
Very good
(32 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

7.6 out of 10
Good
(186 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Ultimate Dive Experience up to 3 Divers

Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Ultimate Dive Experience up to 3 Divers

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite (Level)

Premium Suite (Level)

Premium Suite (Level)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Grand Park Royal Cozumel - All Inclusive
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
3.8 out of 5, Good, 1,002 reviews
The price is NZ$538
includes taxes & fees
22 Dec - 23 Dec
Grand Park Royal Cozumel - All Inclusive

About the area

Cozumel

Located in Cozumel, Allegro Cozumel All Inclusive is on the waterfront, within a 15-minute walk of Nachi Cocom Beach Club & Water Sport Center and Paradise Beach. .This all-inclusive property is 0.9 mi (1.5 km) from Mr. Sancho's Beach Club and 1 mi (1.5 km) from Playa Mia Grand Beach and Water Park.

What's nearby

  • Nachi Cocom Beach Club & Water Sport Center - 8 min walk - 0.7 km
  • Arrecifes de Cozumel National Park - 8 min walk - 0.7 km
  • Paradise Beach - 14 min walk - 1.3 km
  • Mr. Sancho's Beach Club - 19 min walk - 1.7 km
  • Playa Mia Grand Beach and Water Park - 2 min drive - 2.2 km

Getting around

  • Cozumel Intl. Airport (CZM) - 25 min drive

Restaurants

  • ‪The Money Bar - ‬12 min drive
  • ‪El Patio Lobby Bar - ‬2 min drive
  • ‪Los Olivos - ‬13 min walk
  • ‪Restaurant Bordeaux - ‬4 min drive
  • ‪Beach Club - ‬18 min walk

About this property

Allegro Cozumel All Inclusive

On private beach with 5 outdoor pools, near Nachi Cocom Beach Club & Water Sport Center
Allegro Cozumel All Inclusive offers 234 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 234 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite at Topaz, one of the property's 5 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Topaz - This buffet restaurant serves breakfast and dinner.
O Sole Mio - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Sports Bar - Onsite sports bar. Open daily.
Fuji - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Cielito Lindo - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cielito Lindo
  • Fuji
  • O Sole Mio
  • Sports Bar
  • Topaz

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Splash pad
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Allegro Cozumel All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 469 out of 1068 reviews
Rating 8 - Good. 306 out of 1068 reviews
Rating 6 - Okay. 177 out of 1068 reviews
Rating 4 - Poor. 68 out of 1068 reviews
Rating 2 - Terrible. 48 out of 1068 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tyron Dinopol

Stayed 7 nights in Aug 2025

10/10 Excellent

PHELESHA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was me and my husband first time in Mexico and it was amazing staying here! The staff were very friendly, the room was very clean and had ac and ceiling fan. The entertainment was exciting, the drinks were fantastic! And the food was plentiful. Pools for days, bars for days and had it own private beach. Definitely looking forward to coming back!
Stayed 4 nights in Sep 2025

10/10 Excellent

Mardana Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay. Everyone was friendly and the resort was romantic and charming.
Stayed 6 nights in Sep 2025

2/10 Terrible

Torian

Liked: Cleanliness
Stayed 4 nights in Sep 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiero agradecer especialmente an Ian, quien me atendió en la recepción durante mi estancia en el Hotel Allegro Cozumel. Desde el momento del check-in fue muy amable, atento y profesional. Me explicó todo con claridad y siempre estuvo dispuesto a ayudarme con mis dudas durante mi estancia. Su excelente actitud y disposición realmente hicieron la diferencia y me hicieron sentir muy bien recibido. ¡Gracias Ian por tu gran servicio! Mi estancia en el Hotel Allegro Cozumel fue excelente. Todo el personal fue muy amable y siempre con una sonrisa, desde la recepción hasta el área de restaurantes. El servicio de limpieza fue impecable, siempre mantuvieron la habitación ordenada y fresca. También me encantó la variedad de actividades que ofrece el hotel, hay opciones para todos los gustos y se nota la dedicación del equipo en cada detalle. Sin duda, un lugar al que volvería y recomiendo al 100%.
Stayed 5 nights in Sep 2025

6/10 Okay

Jose Guadalupe Gutierrez

Stayed 4 nights in Sep 2025

4/10 Poor

Larry Manuel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Place was nice... thats about it! Staff and service was poor. no hand towels, even when i requested. Food was always cold. Receptionist and bartenders just stood there while you waited on service, not acknowledging you.
Stayed 4 nights in Sep 2025

6/10 Okay

Hector

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best beach and water!!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff. Activities (Diego, Diego, Arby, Jesus and Mariann) all very involved and made them fun. Thanks for everything!!
Stayed 9 nights in Aug 2025

6/10 Okay

Cheyenne

Disliked: Cleanliness, staff & service
Old resort, staff was not as friendly
Stayed 4 nights in Aug 2025

4/10 Poor

joanna

Stayed 4 nights in Aug 2025

8/10 Good

KEITH R

Liked: Cleanliness, staff & service, property conditions & facilities
The best the girls in the reception to do the check-in but the big guy don’t like him
Stayed 1 night in Sep 2025

6/10 Okay

Josie T

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Let’s just say, if it wasn’t for the beach. This resort would get a negative 0. It is in such bad shape. Needs to be knocked down and rebuilt. It’s so dirty and outdated. The water from shower and sink smell like sewer water. The food was the same food, day after day. And, not many options at all. The beach and grounds of the resort are all it has going for it. The mosquitoes are so bad here. No fault of the resort, but they could spray something out there for their guests. Or provide some repellent. So I highly recommend you to take some. Unfortunately I will never ever stay at this resort again. Unless they renovate.
Stayed 3 nights in Aug 2025

8/10 Good

Antoinette M

Stayed 4 nights in Aug 2025

8/10 Good

Sanela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms. Beach was short distance from the room. Several pools available. Beach was clean with plenty of chairs all day and palm tree shade- the cleaning crew removed small amount of sargasso early in the morning. Beach bar was available al day and the lady that served was polite and tireless. Fuji restaurant was magnificent- best experience with such an amazing chef cooking hibachi style.
Stayed 9 nights in Aug 2025

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The propeerty was clean. We were ina premium suite so we had one of the nicer locations and rooms. The food at the buffet was below average. It was room temperature at best. Also, the Italian restaurant was very weak.The lasagna was 2 layer and mostly cheese sauce. I would not have known it was lasagna other than that is what they called it on the menu. I am used to 7 layer with some firmness to it. This was soft and mushy. I ordered the t-bone. It was very thin 1/4 inch thick and tough. I didn't finish it. The Japanese place was good and they put on a nice show. The little premium room had the same food as the buffet with not as big a selection, but at least they kept it warm. ALSO. --- The premium level guests had a pink bracelet. This is to distinguish them from the other guests, especially at the premium only pool. They allow "Members", people who bought time share things, to go there also. That is fine. But, the members and the regular guests both have white bracelets. They say "First Club" on the memebers and Allegro on the regular guests, but you cannot tell without looking closely. I am pretty sure we had some regular guests at the premium pool, but you cannot tell them apart. the 'Members' need to have a third color.
Stayed 7 nights in Aug 2025

10/10 Excellent

Leann, North Webster

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Loved the location
Stayed 7 nights in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great beach❣️
Stayed 7 nights in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

LIANA, Bloomfield

Travelled with family
Allegro cozumel needs to be updated. The second floor room’s ceiling is a hut with a net and when it rains, it rains in the room, room was changed to ground level but ants get in the room and other bugs. The food is horrible and the policy for reserving a table for dinner is simply ridiculous. I give this Allegro Cozumel a 2 out of 10!
Stayed 4 nights in Aug 2025

4/10 Poor

Cherie Lynn

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
My 16 & 18 year old refused to eat until they were starving. The buffet was horrific! Very limited choices. The grill was typically good. The Oriental Restaurant was off the hook - Delicious! Only allowed to dine there once. We ate at the Italiano Restaurant, which was just as bad as the buffet but less choices. Food is a huge part of the vacation; therefore, very disappointing. We ended up spending a lot of money taking the taxi into town to eat at a real restaurant. The beach was phenomenal - beautiful. Although, not allowed on the beach after dark due to crocodiles. Pool area was nice & people hosting games were fun & nice. People at the dive shop were awesome. Spent 3 days scuba diving in paradise. The shows were fine - nothing exciting. The mariachi band on the beach was wonderful. ATM didn’t work - so bring enough cash for tips. Upon arrival, they gave us a wheelchair accessible room where there was no divider between the toilet and the shower. I asked to change rooms - she argued with me that all the rooms were the same and that they didn’t have any other rooms. I had to wait for the manager & she finally switched our rooms. No concern with the simple room but the fridge didn’t work. Although, they kept it stocked with drinks. If the food had been decent, I would have given the place 4 stars. I stayed at the Occidental Resort (Allegro sister resort) next door 2 years ago and the food was good - many more choices. Allegro has work to do on the food.
Stayed 7 nights in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be careful for food poisoning

It took 1 hour to check in although there was only 2-3 groups in front of me. The food was ok, not fantastic. But they told me that we cannot book an individual restaurant if we stay less than 4 nights(it was not stated in website). My husband got food poisoning here and had terrible condition for 3 days. The water from tap tastes rust. The guys at front desk will friendly approach you but only wants to sell you vacation package and it takes half day to listen although they say only 90min.
Stayed 2 nights in Aug 2025

8/10 Good

Maria Frania Covarrubias

Travelled with family
Liked: Cleanliness, amenities
Very nice property. Poor front office staff person . Especially lady who checked us in
Stayed 7 nights in Aug 2025

8/10 Good

Valeriy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean resort resort, excellent beach. Amazing landscaping! Dining options are limited and only a few restaurants available but overall it has been a great vacation!
Stayed 5 nights in Aug 2025