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Allegro Cozumel All Inclusive

3.5 star property

Photo gallery for Allegro Cozumel All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Property amenity
5 bars/lounges, swim-up bar, poolside bar, beach bar
Exterior
1 bedroom, free minibar, in-room safe, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Hot tub

Explore the area

View map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
  • Place, Paradise Beach
    ‪14 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪19 min walk‬
  • Place, Playa Mia Grand Beach and Water Park
    ‪4 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪43 min drive‬

Room options

View all photos for Premium Ultimate Dive Experience 1 Diver/Non Divers

1 bedroom, free minibar, in-room safe, blackout curtains

Premium Ultimate Dive Experience 1 Diver/Non Divers

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Garden View

1 bedroom, free minibar, in-room safe, blackout curtains

Family Room, Garden View

7.4 out of 10
Good
(14 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Premium Level Room

1 bedroom, free minibar, in-room safe, blackout curtains

Superior Premium Level Room

8.2 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

7.6 out of 10
Good
(180 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Ultimate Dive Experience up to 3 Divers

1 bedroom, free minibar, in-room safe, blackout curtains

Premium Ultimate Dive Experience up to 3 Divers

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite (Level)

Premium Suite (Level)

Premium Suite (Level)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

On the beach, sun-loungers, beach umbrellas, beach towels
Cozumel Hotel & Resort - All Inclusive
  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.0 out of 5, Very good, 1,095 reviews
The price is NZ$334
includes taxes & fees
6 Nov - 7 Nov
Cozumel Hotel & Resort - All Inclusive

About the area

Cozumel

Located in Cozumel, Allegro Cozumel All Inclusive is on the waterfront, within a 15-minute walk of Nachi Cocom Beach Club & Water Sport Center and Paradise Beach. .This all-inclusive property is 0.9 mi (1.5 km) from Mr. Sancho's Beach Club and 1 mi (1.5 km) from Playa Mia Grand Beach and Water Park.

What's nearby

  • Nachi Cocom Beach Club & Water Sport Center - 8 min walk - 0.7 km
  • Paradise Beach - 14 min walk - 1.3 km
  • Mr. Sancho's Beach Club - 19 min walk - 1.7 km
  • San Francisco Beach - 3 min drive - 1.5 km
  • Playa Mia Grand Beach and Water Park - 4 min drive - 2.2 km

Getting around

  • Cozumel Intl. Airport (CZM) - 25 min drive

Restaurants

  • ‪El Patio Lobby Bar - ‬2 min drive
  • ‪The Money Bar - ‬12 min drive
  • ‪Paradise Beach Club - ‬3 min drive
  • ‪Beach Club - ‬18 min walk
  • ‪El cedral, palapa grill - ‬3 min drive

About this property

Allegro Cozumel All Inclusive

All-inclusive property with 5 restaurants and 5 outdoor pools
Allegro Cozumel All Inclusive offers 234 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 234 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite at Topaz, one of the property's 5 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Topaz - This buffet restaurant serves breakfast and dinner.
O Sole Mio - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Onsite venue #3 - sports bar. Open daily.
Fuji - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Cielito Lindo - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cielito Lindo
  • Fuji
  • O Sole Mio
  • Topaz

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Allegro Cozumel All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 447 out of 1021 reviews
Rating 8 - Good. 293 out of 1021 reviews
Rating 6 - Okay. 163 out of 1021 reviews
Rating 4 - Poor. 68 out of 1021 reviews
Rating 2 - Terrible. 50 out of 1021 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Kenneth

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Food wasn’t not great. Rooms were clean! Entertainment was lacking. Overall not a great place. I would give it a 3 out of 10
Stayed 3 nights in Jul 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service
Thanks
Stayed 5 nights in Jul 2025

6/10 Okay

Jonnie

Stayed 4 nights in Jul 2025

10/10 Excellent

Jason Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property. If you book a superior room beware there is very loud music until 1am and you can hear the birds picking at the roof thatching. Pay for a premium room trust me on this.
Stayed 6 nights in Jul 2025

6/10 Okay

Jonathan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We loved the beach and the ocean was great for snorkeling and relaxing. The buffet food was horrible all my kids got sick eating the lunch buffet and that ruined a couple of days for them. We ended up just sticking with fruit in the mornings just to be safe and none of the dining areas had air conditioning so you just sweat over your food the whole time. We tried to setup reservations for the Italian restaurant and couldn’t get in the whole week even though we tried on the first day and they were booked for the whole week. The Mexican restaurant was pretty good and there was no poolside service for food at all. Overall not a great experience but I’ve had worse.
Stayed 7 nights in Jul 2025

8/10 Good

Kimberly, Kissimmee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time, all the staff was super nice and helpful
Stayed 4 nights in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room, great location, good food

Wonderful resort! The food was great with many hits and only a few misses. Not sure why the reviews on food are so negative... Most of our meals were really good. The resort is clean and the rooms spacious. The private beach is huge and there is great snorkeling right off shore. It's located about 15-20 minutes south of town, so bring cab fare - about $20 USD each way. There is a Jeep rental place across the street to self tour the island but STAY AWAY from any tequila tasting, it's a total scam!
Stayed 4 nights in Jul 2025

6/10 Okay

Mary Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property! Hands down absolutely most beautiful beach, and for the price of a 7 days Cozumel vacation you really can’t beat it , however we arrived and had booked a none premium room , and wasn’t happy with it at all , so we went to the desk upgraded to the premium package and have no complaints after that except the food options which I knew when we booked , but will say there is a excellent family owned restaurant across the street that is literally a 5 minutes walk, they have the best homemade fresh home cooked meals EVER and their customer service is above and beyond. I would definitely return but would plan more outing for food
Stayed 6 nights in Jul 2025

6/10 Okay

Carol Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was small, but nice. We had hot water in the sink , but not in the shower. Room temperature water at best. AC was fine, extra cold. The resort was easily walkable. Not too big. All staff was friendly and helpful. Overall the food was just OK. I liked the hibachi meal the best. Pools were clean. Beach was beautiful! We had a few days were the sargassum seaweed came in, and the staff were great about trying to clean it up!
Stayed 7 nights in Jul 2025

10/10 Excellent

VALARIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love this resort and have been a couple times
Stayed 4 nights in Jul 2025

10/10 Excellent

RICHARD

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the arrival stay and departure was absolutely 100% wonderful. Dining options were great The beach and pools were clean very picturesque. Huge shout out to the staff you guys are awesome. The only thing that wasn't perfect was the AC in the room. I definitely recommend also a top contender for repeat vacation spot.
Sunset at the beach
Stayed 5 nights in Jul 2025

10/10 Excellent

Glenn

The grounds were beautiful and staff so friendly. The food was just ok. I didn’t like the reservations thing
Stayed 4 nights in Jul 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for the price. The night time activities were so much fun
The best Irish coffee I’ve ever had!
Iguanas everywhere!
The presentation was as good as the flavor.
I didn’t know Irish coffee could taste this great!
Stayed 4 nights in Jun 2025

4/10 Poor

Veronica

Travelled with family
Disliked: Staff & service, property conditions & facilities
This place had very limited options to eat at buffet. They don’t allow you to make reservations at their specialty restaurants. They only allow you to eat at one restaurant your entire stay. The buffet definitely did not cater to kids as they did not have food that they would eat. The restaurant also does not have air conditioning so you are sweating the entire time. Our room did not have a working fridge and a/c was very poor. I would not stay here again as we spent way too much money to be disappointed. Also the service could be better. The hostess were not very friendly. So if you are looking for a place that has decent food and a place that is comfortable then this is not it. The only positive thing I can say was the beach was very nice and we were able to enjoy that as they try to keep seaweed clean.
Stayed 4 nights in Jul 2025

6/10 Okay

Christy Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The beach is beautiful. Beach/pool chairs are always available. The breakfast buffet is great. The lunch and dinner buffet needs improvement. There are too few options to choose from.
Stayed 6 nights in Jul 2025

8/10 Good

Pedetta Sophia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach. Food was good, except the Mexican specialty cuisine, same as main dining room. Asian specialty was exceptional. The A\C did not seem to be working in our room, it was hot!!!
Stayed 7 nights in Jul 2025

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Propeety grounds were beautiful. Our upstairs room (# 1523) stayed cool, but I heard of others having a hard time getting their room to cool off. The food was nothing to brag about. We didnt go hungry, but it was not good. The dinner buffet was comparable to Wester Sizzlin's worst day. The lunch buffet was not very good either. The breakfast buffet was the best of the three. For their "specialty" restaurants, you are only allowed one meal for every three days stay. Reserve those as soon as you can! We waited a couple of days and were only able to reserve the Mexican restaurant. It was okay, no complaints on it. We heard the Oriental restaurant was really good, but they didnt have any availability when we went to reserve the restaurants. (Aagain, reserve your restaurant ASAP). The taco stand across the road and down a little bit was AMAZING! FOOD WAS VERY GOOD! I would highly recommend going there. The place is a little sketchy looking, and we seen a bat flying around inside, but the food was good! Haha! This would be a perfect place for little kids (minus the food situation), as the pools, and games that they do throughout the day, were great. If you are a diver, the location is great as well. They have a peer that the dive boats can pick you up from. There is a per day, per person fee to use the dock. One day we went and it was a $5.00 per person, another day it was $15 per person. These fees are in addition to the "excursion" that you are doing. 3 out of 5 stars
Stayed 6 nights in Jul 2025

4/10 Poor

Eder

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff is very friendly and helpful. Food and drinks quality are sub par and although they say they have 5 restaurants, the buffet is not good and you are limited to book dinner at their other restaurants
Stayed 7 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been alternating going to the Allegro and another resort located in the south for the past 10 years. This is a great resort. The food is always good, the staff is friendly, there is a nice beach, and the area is well maintained. Though I go mainly for the diving, this resort would still be my choice even if I wasn’t diving. It is quiet and peaceful. It is further away from town, so you’d have to take a taxi, if going to town is what you enjoy doing. I just like coming here to relax and not be busy with a full itinerary.
Stayed 5 nights in Jul 2025

2/10 Terrible

Maria De Lourdes

Disliked: Cleanliness, staff & service, property conditions & facilities
Este hotel es el peor que me quedado. El buffet está horrible, no tiene nada de sabor la comida siempre fría. El restaurante del buffet no tiene aire acondicionado todo mundo estamos ahí sudando cuando estamos comiendo, toda la gente se limpia el sudor de la cara con la servilleta porque no se aguanta el calor. Los postres que ponen en el buffet se están derritiendo todos por el inmenso calor que hace. En el lobby, Tampoco hay aire acondicionado. Yo me enferme del estómago por la comida, ponen unas carnes horribles, duras y frías. A mi esposo le salió en el arroz un pedazo de metal muy duro, ya casi se quebraba una muela, lo reportamos con el supervisor del restaurante y sólo nos dijieron que lo sentían que Iván a tomar acción sobre este incidente. Tienen un mal servicio de meseros, siempre están platicando y riéndose entre ellos y no atienden muy bien a los clientes. El servicio en la playa es terrible, la chica que reparte las bebidas solo les ofrece servicio alas personas que ella quiere. Aparte las bebidas están muy malas, las sodas no tiene nada de gas. De verdad, no les recomiendo este hotel. Solo dos cosas positivas hay, la playa, y los shows en la noche. De ahí para allá todo lo demás está terrible!
Stayed 8 nights in Jul 2025

10/10 Excellent

Amy Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Grisel

Stayed 6 nights in Jul 2025

8/10 Good

Joseline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Wonderful staff! But food could be better.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
fun!
Stayed 8 nights in Jun 2025

8/10 Good

Kristan Lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay last week at the Allegro! The grounds were clean and the staff was very nice, especially David and the whole entertainment crew. We also did a lot of scuba diving and the staff at Pro Dive International were excellent. The diving conditions were perfect and the staff there was so accommodating, especially Mika who was very patient with my children who were new divers. We will definitely stay here again!
Stayed 6 nights in Jul 2025