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Santa Catalina, a Royal Hideaway Hotel

5.0 star property
VIP Access

Photo gallery for Santa Catalina, a Royal Hideaway Hotel

Rooftop terrace
Fitness studio
Point of interest
Lobby sitting area
Outdoor pool, open 10:30 AM to 5:30 PM, pool umbrellas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Bar
  • Gym

Explore the area

View map
Calle Leon Y Castillo, 227, Las Palmas de Gran Canaria, Gran Canaria, 35005
  • Las Canteras Beach
    ‪3 min drive‬
  • Santa Catalina Park
    ‪3 min drive‬
  • Port of Las Palmas
    ‪7 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪23 min drive‬

Room options

View all photos for Junior Suite (Premium | 1A1C)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Premium | 1A1C)

  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe | 1A1C)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Deluxe | 1A1C)

  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room (Family)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Premium)

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Deluxe)

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Deluxe)

Deluxe Room (Deluxe)

Deluxe Room (Deluxe)

9.0 out of 10
Wonderful
(23 reviews)
  • 23 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room ((Family) 2 Adults + 1 Child)

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room ((Family) 2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Superior)

Deluxe Room (Superior)

Deluxe Room (Superior)

9.2 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (1A1C)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (1A1C)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Las Palmas de Gran Canaria

A stay at Santa Catalina, a Royal Hideaway Hotel places you in the heart of Las Palmas de Gran Canaria, a 1-minute drive from Doramas Park and 8 minutes from Cathedral of Santa Ana. .This luxury hotel is 1.9 mi (3.1 km) from Las Canteras Beach.

What's nearby

  • Doramas Park - 1 min walk - 0.0 km
  • Las Canteras Beach - 3 min drive - 2.3 km
  • Santa Catalina Park - 3 min drive - 3.0 km
  • Cathedral of Santa Ana - 4 min drive - 3.8 km
  • Port of Las Palmas - 7 min drive - 6.0 km

Getting around

  • Gran Canaria Airport (LPA) - 34 min drive

Restaurants

  • ‪Alis Rooftop - ‬4 min walk
  • ‪Poemas by Hermanos Padrón - ‬1 min walk
  • ‪La Gioconda - ‬9 min walk
  • ‪Allende Muelle Deportivo - ‬6 min walk
  • ‪Granier - ‬10 min walk

About this property

Santa Catalina, a Royal Hideaway Hotel

Colonial hotel with 3 restaurants and bars
Santa Catalina, a Royal Hideaway Hotel offers 204 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 204 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and ceiling fans.
Take advantage of recreation opportunities including a health club and an outdoor pool. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Muxgo by Borja Marrero, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Muxgo by Borja Marrero - Overlooking the pool, this fine-dining restaurant serves lunch and dinner. 1-star Michelin rating. Reservations are required.
Poemas by Hermanos Padrón - This fine-dining restaurant serves lunch and dinner. 1-star Michelin rating. Reservations are required. Open select days.
1890 La Bodeguita - Overlooking the garden, this restaurant serves lunch and dinner. Reservations are required. Open daily.
Bar Carabela - Onsite piano bar. Open daily.
Alis Rooftop(Lounge VIP) - This cocktail bar overlooks the ocean and garden. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 27 for adults and EUR 23 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • 1890 La Bodeguita
  • Alis Rooftop(Lounge VIP)
  • Bar Carabela
  • Muxgo by Borja Marrero
  • Poemas by Hermanos Padrón

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1890
  • Colonial architecture
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 2 2025 to September 2 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 for adults and EUR 23 for children
  • Self parking fee: EUR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, access to the hot springs, access to the public bathing facility, and access to the heated pool
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:30 AM to 5:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Royal Hideaway Santa Catalina Hotel Las Palmas De Gran Canaria
Hotel Santa Catalina Las Palmas De Gran Canaria
Santa Catalina Hotel
Santa Catalina Las Palmas De Gran Canaria
Royal Hideaway Santa Catalina Las Palmas De Gran Canaria
Hotel Santa Catalina Barcelo Hotel Group
Santa Catalina Barcelo Group Las Palmas De Gran Canaria
Santa Catalina Barcelo Group
Santa Catalina Royal Hideaway Hotel Las Palmas de Gran Canaria
Santa Catalina Royal Hideaway Las Palmas de Gran Canaria
Santa Catalina a Royal Hideaway Hotel
Santa Catalina a Royal Hideaway Hotel 5*GL
Santa Catalina, a Royal Hideaway Hotel Hotel

Santa Catalina, a Royal Hideaway Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 461 out of 601 reviews
Rating 8 - Good. 97 out of 601 reviews
Rating 6 - Okay. 25 out of 601 reviews
Rating 4 - Poor. 10 out of 601 reviews
Rating 2 - Terrible. 8 out of 601 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A classy hotel. Well maintained. Multiple restaurants (though not all were open). Rooftop pool and bar/restaurant. Nice location. Don't know how to say it any better but we would love to stay there again.
Stayed 3 nights in May 2025

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff incredible, was an anniversary break, bubbles and chocolates delivered to hotel room as gift from hotel. Room service food was not great the chicken was tough and chewy in both of our club sandwiches so had to remove and leave it. The steak I ordered in restaurant was over cooked, sent it back and it arrived beautifully cooked. Overall a great stay would have given a solid 5 if it were not for the food issues.
Stayed 2 nights in May 2025

6/10 Okay

Daniel

Liked: Amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth a visit!

After a slightly shaky start (loud music until late on the first night) this stay was just wonderful. The hotel is beautifully maintained, fantastic pool area and great options for drinks and food. The staff right across the hotel are amazing. Location is a little out of the way for old town but taxis are easy to hail. Overall a great experience and will return!
Stayed 7 nights in May 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Apr 2025

10/10 Excellent

oscar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, wonderful service
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical hotel with excellent facilities. Very centrally located in the city
Stayed 7 nights in Apr 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Apr 2025

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very special hotel. Accommodations were wonderful. Hoping to return one day.
Stayed 1 night in Apr 2025

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Caroline, Denver

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charm and ambience. The staff were excellent knowledgeable and helpful. The food was delicious.
Stayed 1 night in Apr 2025

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landcape and scenery on the grounds was so beautiful and walking was one of our best experiences in any hotel. The architecture and furnishings were so royal.
Stayed 1 night in Apr 2025

10/10 Excellent

Izhar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Robert David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Feels like everything is an upsell though… pay to use the sauna
Stayed 7 nights in Mar 2025

8/10 Good

Sally

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a beautiful oasis in the city. The facilities and staff were all excellent. It is a 40/50 urban walk from the old town & main beach. Our only disappointments were a very long wait to check out (over an hour) and a disturbed night following a wedding in the hotel. The wedding noise was not an issue but tidying the outdoor space just outside our rooms went on until the early hours - worth checking
Stayed 6 nights in Mar 2025

10/10 Excellent

Gilbert

Stayed 2 nights in Mar 2025

10/10 Excellent

Piers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Mar 2025

10/10 Excellent

Gordon

Stayed 4 nights in Mar 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ian Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel and come here every year for March sun.
Stayed 6 nights in Mar 2025

10/10 Excellent

Daisy, Miami Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with an amazing staff!! We’ll definitely come again!
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful Las Palmas

Beautiful hotel, good location. Clean, quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Mar 2025