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The Hotel Windsor

5.0 star property

Photo gallery for The Hotel Windsor

Exterior
Breakfast served
Lobby
Staircase
Windsor Suite

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
111 Spring Street, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪2 min walk‬
  • Place, Princess Theatre
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪8 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Premier Family Room

Lobby

Premier Family Room

9.8 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Royal Suite

Royal Suite | Living area

Royal Suite

  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Queen Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Traditional Queen Room

8.4 out of 10
Very good
(96 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

8.2 out of 10
Very good
(66 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

8.4 out of 10
Very good
(23 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Windsor Suite

Windsor Suite

Windsor Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Victorian Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Victorian Suite

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

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About the area

Melbourne

In the heart of Melbourne, The Hotel Windsor is within a 5-minute drive of Melbourne Central and Melbourne Cricket Ground. .This luxury hotel is 1.3 mi (2.1 km) from SEA LIFE Melbourne and 1.3 mi (2.2 km) from Queen Victoria Market.

What's nearby

  • Collins Street - 2 min walk - 0.2 km
  • Flinders Lane - 3 min walk - 0.3 km
  • Princess Theatre - 3 min walk - 0.3 km
  • Melbourne Central - 8 min walk - 0.8 km
  • Queen Victoria Market - 19 min walk - 1.6 km

Getting around

  • Parliament Station - 1 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Pellegrini's Espresso Bar - ‬3 min walk
  • ‪Market Lane Coffee - ‬2 min walk
  • ‪Imperial Hotel - ‬1 min walk
  • ‪Dolly - ‬2 min walk
  • ‪Little Collins Street Kitchen - ‬2 min walk

About this property

The Hotel Windsor

The Hotel Windsor offers 180 air-conditioned accommodations with minibars and safes. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, bathrobes, bidets, and complimentary toiletries.

This Melbourne hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 180 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with bathtubs feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at One Eleven or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has 5770 square feet (536 square meters) of space consisting of a conference center and 6 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
One Eleven - This restaurant serves breakfast only.
Cricketers Bar - This sports bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10 AM for a fee: AUD 35 for adults and AUD 26 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cricketers Bar
  • One Eleven

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (5,770 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1883
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 35.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 35 for adults and AUD 26 for children
  • Covered valet parking fee: AUD 80 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note for all breakfast-inclusive rates breakfast is served in the One Eleven Spring St. Restaurant.

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Windsor Melbourne
Windsor Melbourne
Hotel Windsor
Windsor Hotel Melbourne
The Windsor
The Hotel Windsor Hotel
The Hotel Windsor Melbourne
The Hotel Windsor Hotel Melbourne

The Hotel Windsor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 127 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Serah

Favourite hotel in Melbourne
Stayed 2 nights in Jan 2026

8/10 Good

Warren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service all round excellent
Stayed 1 night in Dec 2025

8/10 Good

Craig

Stayed 4 nights in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
A grand hotel with a long history
Stayed 2 nights in Dec 2025

8/10 Good

Chloe, LANE COVE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at the Windsor whenever I visit Melbourne. The rooms are a bit dated, but I can only imagine how constrained they are with renovations given that it would (I assume) be a heritage-listed building. I do like the rooms because they are spacious. It's well maintained and always clean. The front desk and concierge staff are perfunctory, unlike previous visits where they were more welcoming and helpful. A pet peeve this trip is that they no longer provide complimentary bottles of water in the room. I still enjoyed my stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Stayed 4 nights in Nov 2025

8/10 Good

Lisa-Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good but the shower over the bath needs an anti slip mat in the tub. It's very slippery when soaped up. Need more walk in showers. Stepping in over bath is dangerous
Stayed 1 night in Dec 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing and exceeded our expectations, grand architecture and everything was very functional
Stayed 2 nights in Dec 2025

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was disapointing
Stayed 1 night in Dec 2025

6/10 Okay

Kelvin

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic older style upmarket Hotel. If you want to feel the essence of Melbournes rich and elegant past then this is the Hotel for you. It may not have the best high floor type views in town but you will be staying in a Hotel frequented by the likes of Gregory Peck, Katharine Hepburn, Omar Sharif, Richard Branson, Mohamed Ali, Lauren Bacall, HRH Prince’s and Princesses, Prime Ministers etc -and it shows in the classic quite large older style rooms with floor to ceiling sweeping drapes in the rooms and with beautiful public areas to add a nice touch. It’s generally well appointed with all the extras you would expect from a upmarket Hotel. Great for a couple of nights or so if you want a classic older style retreat in the Paris style end of town near Parliament.
Stayed 1 night in Dec 2025

4/10 Poor

Shiuh

Business traveller
Disliked: Cleanliness, staff & service, amenities
I have just checked out of the Windsor, and unfortunately my stay was deeply disappointing—from the check-in process right through to the condition of the room. The facilities felt old and antiquated, far from what one would expect of a five-star establishment. What made the experience even worse was the lack of professionalism displayed by the staff. The person who checked me in was unfriendly, abrupt, and made no effort to create a welcoming atmosphere. The same level of indifference was evident again during check-out. For a hotel that positions itself as a premium destination, this was unacceptable. I will not be returning.
Stayed 5 nights in Dec 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Old world charm. Staff were polite. We had a traditional room. It was clean and spacious and clean. Bathroom clean.
Stayed 1 night in Dec 2025

8/10 Good

Elisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Comfortable bed with a good sleep. 3pm check in is far too late. Carpets could do with a fresh steam clean in the foyer and hall ways .Outside door steps are dirty at the entrance. Staff were fine. $45 for breakfast is excessive, so choose not to dine here for breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Glenda

Business traveller
Liked: Cleanliness, staff & service, amenities
Cleanliness very professional staff
Stayed 1 night in Dec 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice and quiet
Stayed 1 night in Dec 2025

10/10 Excellent

Madeleine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing
Stayed 1 night in Nov 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
The Windsor is a "grand hotel", but is frayed around the edges, with food quality average, room maintenance issues and efficient, but unfriendly staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Leslie

Stayed 2 nights in Nov 2025

6/10 Okay

Christopher, Dayton

Stayed 3 nights in Nov 2025

10/10 Excellent

Qishan

Liked: Cleanliness, staff & service, property conditions & facilities
convenient to be one of the pick-up hotels for
Stayed 3 nights in Nov 2025

10/10 Excellent

Joanna

Stayed 1 night in Dec 2025

8/10 Good

Norman

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

2/10 Terrible

Peter

Stayed 1 night in Nov 2025

10/10 Excellent

Patrick

Stayed 1 night in Nov 2025