Fortune Resort Benaulim Goa - Member ITC Hotels' Group Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
restaurant lil on the higher side, if breakfast is complimentary then good, rooms are clean, housekeeping cleans the rooms everyday, friendly people sometimes
Lovely hotel in a quiet location with limited choice of local amenities in the surrounding area. Great use of the local transfer to the the beach Joecons restaurant. Food excellent with a wide choice at breakfast and also at dinner. Pity limited sunbeds at the pool. Great service from the reception manager Vincent and team who was very accommodating. Cleaning staff who cleaned our room was also accommodating when we requested little extras.
It was comfortable, good service, environment very good, facilities available. Vey well maintained and the staff well trained very pleasant. and cooperative.
Parking available with security..
Good all round property but the system you use for payments and wifi are archaic and way behind th systems in Vietnam, which is a country far behind India in the holiday business.
Verified traveller
Stayed 6 nights in Feb 2019
8/10 Good
Verified traveller
Travelled with partner
23 Feb 2019
Liked: Staff & service, amenities
Rooms were a little basic, 1 draw and only a couple of shelves in cupboards. Pool areas were nice and gardens well maintained. None of the water features were in use and pool jacusie was under maintenance
Dining ambience excellent, staff extremely helpful and friendly. Uncrowded pool area's, food choice amazing.
Rooms clean and good size but a little tired.
Jeff
Stayed 11 nights in Jan 2019
4/10 Poor
Verified traveller
27 Jan 2019
Verified traveller
Stayed 1 night in Jan 2019
8/10 Good
Kirstin, Los Angeles
3 Dec 2018
Liked: Staff & service
Ok stay. Clean enough. Very incompetent front desk staff. No help in simple taxi and tour type requests, as well as, a lot of misunderstanding of simple needs. Very unorganized and made me wonder how they actually run such a large facility. Funny enough it’s probably the actual staff not the bosses. A little more than what you should pay but it was clean and safe enough. Breakfast ok. Lunch/dinner very mediocre.
We were on family vacation so we booked 1 room. 2 adults plus 2 kids. Initially we were given a room with 2 joined single beds which was uncomfortable to the kids.after 1 night we were shifted to a double bed room. Then it was ok. I wish it was done from the first day itself. Rest all was good. Would surely recommend the resort to others.
I enjoyed my 3 day stay here. Children's room nd the pool was the best thing since I was travelling with my kids. Staff is very helpful. Resort has so much greenery that it's a pleasure to the eyes.
Front Office needs to be more cooperative. Wifi made available is not reliable unless one buys an extra pack.
Well planned and good facilities and staff are generally very good.
A BIG MINUS is the mafia of taxi operators who are nothing but extortionist. The hotel is of no assistance to guests as far as transport is concerned and rates are ridiculous. If you intend to roam around and need transport you need your own vehicle - otherwise avoid this resort. Hence only OK for those with own vehicles or those wanting to relax in-house.