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Novotel Cusco

4.0 star property
VIP Access

Photo gallery for Novotel Cusco

Exterior
Exterior
Sports facility
LCD TV
Business centre

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View map
San Augustin 239 Esquina, Cusco, Cusco, 0
  • Plaza de Armas
    ‪3 min walk‬
  • Cusco Cathedral
    ‪5 min walk‬
  • San Pedro Market
    ‪13 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪6 min drive‬

Room options

View all photos for Family Duplex, 1 Queen Bed (Colonial)

Family Duplex, 1 Queen Bed (Colonial)

Family Duplex, 1 Queen Bed (Colonial)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(24 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 16 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Colonial)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Double Bed (Colonial)

  • Sleeps 1
  • 1 Double Bed

View all photos for Habitación Colonial Matrimonial

Habitación Colonial Matrimonial

Habitación Colonial Matrimonial

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Single Beds (Colonial)

Room, 2 Single Beds (Colonial)

Room, 2 Single Beds (Colonial)

  • Sleeps 2
  • 2 Twin Beds

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About the area

Cusco

With a stay at Novotel Cusco, you'll be centrally located in Cusco, steps from Cusco Cathedral and within a 5-minute walk of Plaza de Armas. .This historic hotel is 0.3 mi (0.5 km) from San Blas Church and 0.6 mi (0.9 km) from Coricancha.

What's nearby

  • Plaza de Armas - 3 min walk - 0.3 km
  • Coricancha - 3 min walk - 0.3 km
  • Cusco Cathedral - 5 min walk - 0.5 km
  • San Pedro Market - 13 min walk - 1.2 km
  • Sacsayhuaman - 18 min walk - 1.4 km

Getting around

  • Cusco Wanchaq Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪Tika Sara - ‬1 min walk
  • ‪Picarones Ruinas - ‬2 min walk
  • ‪7 Vidas Taproom Cusco - ‬1 min walk

About this property

Novotel Cusco

Historic hotel with a 24-hour business center and a 24-hour front desk
Novotel Cusco offers 99 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 99 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services and a banquet hall.
Stop by the hotel's restaurant, La Cave, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 5:00 AM to 9:30 AM and on weekends from 5:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 5:00 AM and 9:30 AM and on weekends between 5:00 AM and 10:00 AM.
La Cave - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:00 AM on weekends; PEN 60.20 for adults and PEN 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Cave

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PEN 50 per pet, per day
Welcoming dogs only
1 total (up to 26 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PEN 60.20 for adults and PEN 35 for children
  • Airport shuttle fee: PEN 50 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PEN 50 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 20422841653

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cusco Novotel
Novotel Cusco
Novotel Hotel Cusco
Accor Cusco
Novotel Cusco Hotel Cusco
Novotel Cusco Hotel
Novotel Cusco Hotel
Novotel Cusco Cusco
Novotel Cusco Hotel Cusco

Reviews

Novotel Cusco Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 727 out of 1003 reviews
Rating 8 - Good. 203 out of 1003 reviews
Rating 6 - Okay. 42 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

Reviews

10/10 Excellent

Bonnie Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely magical!!! From the architecture, service and amenities. I felt like a Queen here. I will definitely stay here again. Thank yiu
Stayed 2 nights in Jun 2025

10/10 Excellent

Edlyne

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Edlyne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had a beautiful stay, totally recommend anyone coming to Cusco Peru to book the Novotel Hotel. The location was great walkable to a lot of places. Staff was awesome.
Stayed 4 nights in Jun 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, nice location. Building quite old.
Stayed 3 nights in Jun 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to areas of interest...well appointed rooms
Stayed 3 nights in May 2025

10/10 Excellent

Peter, Seattle

Travelled with group
Liked: Amenities
Fantastic staff. Beautiful lobby and courtyard. Amazing location! Comfortable rooms. Great breakfast. Easy and safe baggage storage. Highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

christina

Stayed 3 nights in May 2025

8/10 Good

Humberto Cruz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location to visit Cusco. I definitely recommend this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central; Comfy beds; Great staff
Stayed 4 nights in May 2025

10/10 Excellent

Huma

Travelled with group
Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Leah

Disliked: Property conditions & facilities
This place was loud as the ceiling of the courtyard reverberates all sound of people leaving for early morning tours.
Stayed 2 nights in May 2025

10/10 Excellent

Carla, St Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic experience at this hotel. The staff was incredibly friendly and attentive, making us feel welcome from the moment we arrived. The hotel itself was charming, spotless, and full of character. The location was perfect — we were able to walk everywhere, and all of our tours had no trouble picking us up directly from the hotel.
Stayed 3 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
This property is very nice and close to the main plaza and surrounding areas to eat, shop and explore. The hotel staff are incredible and very friendly. They take care of everything and with a smile. I highly suggest that anyone stay here when visiting Cusco, they deserve more than 5 stars!
Stayed 2 nights in May 2025

10/10 Excellent

Savitri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Johane

Stayed 1 night in May 2025

10/10 Excellent

Jeremy, Bartlett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A haven.
Stayed 3 nights in Feb 2025

10/10 Excellent

Marco

Stayed 1 night in May 2025

6/10 Okay

vinisha

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was always warm and too dry to breathe comfortably.
Stayed 3 nights in May 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…… . …..
Stayed 1 night in May 2025

10/10 Excellent

Paola

Liked: Cleanliness
Beautiful
Stayed 4 nights in Apr 2025

8/10 Good

Radhika

Stayed 3 nights in May 2025

10/10 Excellent

Marzena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Vinod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Cusco, Peru. Walking distance from the main plaza (Plaza Mayor), and close to restaurants and shops.
Stayed 4 nights in May 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lovely hotel located close to all the tourist sites
Stayed 1 night in May 2025

10/10 Excellent

ANABEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025