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Five Volcanoes Boutique Hotel

3.5 star property

Photo gallery for Five Volcanoes Boutique Hotel

Relax by the serene pool surrounded by lush greenery and tall trees, with a soothing waterfall nearby.
Stroll through charming buildings with balconies and enjoy the lush surroundings.
Relax in a comfortable lounge area with ample seating and refreshments available.
Cozy retreat with a four-poster bed, bedside table, and comfortable chair.
Relax in this inviting living room with a fireplace, two sofas, and a TV, surrounded by framed artwork and large windows.

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
B.P. 3103, Kigali, Cyuve
  • Volcanoes National Park
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund
    ‪10 min drive‬
  • Musanze Caves
    ‪21 min drive‬
  • Goma (GOM)
    ‪80 min drive‬

Room options

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use

Deluxe Double Room Single Use

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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The price is NZ$1,521
for 1 room
includes taxes & fees
18 Aug - 19 Aug
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About the area

Cyuve

Located in Cyuve, Five Volcanoes Boutique Hotel is a 4-minute drive from Cathedral of Ruhengeri and 5 minutes from Shyira Diocese Cathedral. .This hotel is 3.7 mi (5.9 km) from Musanze Modern Market and 4.1 mi (6.6 km) from Red Rocks Arts Centre.

What's nearby

  • Cathedral of Ruhengeri - 4 min drive - 4.9 km
  • Musanze Modern Market - 6 min drive - 6.3 km
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund - 10 min drive - 10.8 km
  • Musanze Caves - 21 min drive - 21.5 km
  • Mgahinga Gorilla National Park - 57 min drive - 46.4 km

Restaurants

  • ‪Amikus Coffee & Pizza - ‬6 min drive
  • ‪Migano Cafe, Lounge, and Grill - ‬5 min drive
  • ‪Crema - ‬4 min drive
  • ‪Volcana Lounge - ‬5 min drive
  • ‪La Paillotte - ‬6 min drive

About this property

Five Volcanoes Boutique Hotel

Hotel in Cyuve with free breakfast and a 24-hour front desk
Five Volcanoes Boutique Hotel offers 11 accommodations with minibars and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate dining areas and include desks. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Flat-screen televisions come with satellite channels. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

Make yourself at home in one of the 11 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Fan
  • Living room

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 265.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 250 per vehicle (one way)
  • Rollaway bed fee: USD 265.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Five Volcanoes Boutique Hotel Ruhengeri
Five Volcanoes Boutique Ruhengeri
Five Volcanoes Boutique
Five Volcanoes Hotel Cyuve
Five Volcanoes Boutique Hotel Hotel
Five Volcanoes Boutique Hotel Cyuve
Five Volcanoes Boutique Hotel Hotel Cyuve

Five Volcanoes Boutique Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely horrible! It is incredibly overpriced, at the same rate as a Luxury Hotel, but they have service comparable to a Motel in Rural Alabama. They don't have a restaurant, they have a cafeteria with a fixed menu. The portions are tiny (cheap) and I left each meal still feeling hungry. They do not have internet in the Rooms. They do not stock their minibar. Half of the electrical outlets in each room do not work. The entrance of each room is accessed through a back alley walkway so that the rooms feel like a Maids Quarters. Each room is built out of cinderblocks and no insulation, so it is very cold at night. The bathroom showers do not drain correctly so the bathroom will flood during a shower. The rooms are not properly cleaned for new guests, and running your finger along surfaces yields a large amount of dust. Criminally Overrated!
Stayed 3 nights in Mar 2021

10/10 Excellent

June, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool to relax by. Terrific staff and food.
Stayed 1 night in Dec 2019

10/10 Excellent

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best!

This was one of the best hotel experiences i have ever had! The staff was so welcoming and helpful. They even clean your hiking boots. I would come back just to stay here one more night.
Stayed 2 nights in Jan 2020

10/10 Excellent

Robin, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing hotel - Woken by stunning birdsong, terrific views of the volcanoes, excellent food and great wine selection. I had wonderful service from the small & dedicated staff. They arranged a super guide (Honore) to take me gorilla trekking. Couldn’t fault the place!
Stayed 2 nights in Nov 2018

10/10 Excellent

Milli, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, nice pool and good food. We stayed in a deluxe room which was lovely and spacious. The rooms are a little dark but have a nice little terrace with two comfortable chairs. Nice touch to have a fridge/minibar and kettle with coffees and teas supplied. I had a massage which was excellent and the cleaning of the boots post trek and snack pack provided all were nice touches that added to our positive experience. Would definitely recommend staying here!
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

July 2018

The staff were welcoming and accommodating. The hotel was quiet, clean and enjoyable. The food was good and the pool area was pleasant and inviting.
Stayed 2 nights in Jul 2018

8/10 Good

MANJIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024