When you stay at The Pearl Hội An in Hoi An, you'll be on the beach, within a 10-minute drive of Cua Dai Beach and An Bang Beach. .This beach hotel is 8.4 mi (13.5 km) from My Khe Beach and 5 mi (8 km) from Hoi An Market.
What's nearby
Ha My Beach - 17 min walk - 1.5 km
An Bang Beach - 19 min walk - 1.6 km
Cua Dai Beach - 6 min drive - 6.1 km
Hoi An Market - 9 min drive - 8.0 km
Hoi An Night Market - 9 min drive - 8.2 km
Getting around
Da Nang Station - 22 min drive
Da Nang Intl. Airport (DAD) - 36 min drive
Restaurants
Bikini Bottom Express Hoi An - 16 min walk
The DeckHouse - 16 min walk
Soul Kitchen - 16 min walk
The Shore Club - 16 min walk
The Fisherman - 18 min walk
About this property
The Pearl Hội An
Luxury hotel on the beach, with outdoor pool
The Pearl Hội An offers 582 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Digital television is provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.
This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 582 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, The Pearl Zone, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
The Pearl Zone - This restaurant serves breakfast, lunch, and dinner.
Sea Breeze Pool Bar - This bar is located by the pool. Open daily.
Room service (during limited hours) is available.
Languages
English, Vietnamese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
Free buffet breakfast available daily 6:30 AM to 10:30 AM
A bar/lounge
A beach bar
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
Sea Breeze Pool Bar
The Pearl Zone
Things to do
Beach volleyball
Children's pool
Full-service spa
Gym
Outdoor pool
Outdoor tennis court
Playground
Sauna
Steam room
Family friendly
Children's pool
Dining table
Grocery/convenience store
Lifeguards on site
Living room
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Grocery/convenience store
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Business services
3 meeting rooms
Outdoors
Beach towels
Garden
On the beach
Picnic area
Pool loungers
Pool umbrellas
Terrace
Vegetable garden
Full-service spa
Facials
Massage
Sauna
Spa open daily
Steam room
Accessibility
Lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
40-inch TV with digital channels
Food and drink
Dining table
Electric kettle
Free bottled water
Limited room service
Tea bags/instant coffee
More
Air conditioning
Desk
Laptop workspace
Living room
Mobile key entry
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 800000 per night
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: VND 800000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Pearl Hoi Festa Apartments Hoi An
Pearl Hoi Festa Apartments
Pearl Hoi Festa Hoi An
Pearl Hoi Festa
The Pearl Hoi An a Festa Apartment
Pearl Festa Apartments Hoi Hoi An
Pearl Festa Apartments Hoi
Pearl Festa Hoi Hoi An
Pearl Festa Hoi
The Festa Apartments Hoi An
Pearl Hoi Festa Apartment Aparthotel Hoi An
Pearl Hoi Festa Apartment Aparthotel
Pearl Hoi Festa Apartment Hoi An
Pearl Hoi Festa Apartment
The Pearl Festa Apartments Hoi An
The Pearl Hoi An
The Pearl Hội An Hotel
Citadines Pearl Hoi An
The Pearl Hội An Hoi An
The Pearl Hoi An Apartments
The Pearl Hội An Hotel Hoi An
The Pearl Hội An Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Best resort experience we have had. Amazing customer service, super clean, close proximity to Hoi An old town 15mins in taxi. Great food at the restaurant. We stayed in a 3 bedroom apartment with our families 6 and we all loved it. Resort pool was amazing and sensational views. External building Paint work is getting dated but otherwise an amazing stay. We will be back!!
The room was clean and comfortable with a good bathroom and shower. The wifi worked well. The problem with this place is that it is enormous in size and the place is like a ghost town. The shops are all empty and there are areas completely deserted. It is not near any town or shops or alternative dining places within walking distance.
As you walk around it is a bit creepy and weird. We shortened our intended stay here as it didn't suit us.
Nice hotel however not much happening in and around the vicinity at lotte. Many shops abandoned and closed. Staff were friendly
Thuy-An
Stayed 1 night in Dec 2024
6/10 Okay
Susan
Travelled with family, Travelled with group
19 Dec 2024
Liked: Cleanliness, staff & service
The resort has the potential to be great, but it is huge and has hardly any guests in it - and the vast majority of the retail spaces are empty. This means it really lacks atmosphere.
The staff are lovely and accommodation is clean and neat. The spa is great and provides great valu for money.
We booked a deluxe room but had a poor view ,we asked for an upgrade and were shown two rooms at no extra charge. We chose a premier ocean view room.
Only good thing about this room was the view all amenities were better in deluxe room .
PRO’S and CON’S
Best thing about this place is the staff , everything was done with smiles and really looked after us ,they could not do enough for us when my wife’s suit case arrived damaged.
Premiere ocean view room.
Only good thing is the view.
Tiny fridge no ice maker and didn’t get cold even though changed out 3 times but deluxe room had full size fridge freezer.
Outdoor lounge supplied in living room very uncomfortable better for a real couch as per deluxe room
No rain shower as per deluxe room just hand held not a lot of pressure and dies off after a few minutes
Pool area .
Pool lounges have no Foam Matt’s very hard on back and butt
Asked them why not supply them and have no answer
Pool towels are small ,old and very thin wornout ,need 2 each time .
Pool bar is great not a swim up but has food and drinks made and cocktails are nice
Only beer is available for 2 for one happy hour .
Beach
Beach was filthy with tons of sticks ,plastic and foam washed up all over it
No beach area set up at all by the hotel to relax on like other hotels have
Shops.
Shops are mostly all closed which is a shame there were so many places in the resort to shop before Covid hit but still a couple of small marts and a couple restaurants only.one restaurant
I really liked this property. I know there are lots of bad reviews on here but I don’t think it’s as bad as people are saying. Yes it has a lot of empty spaces but I already expected it by reading everyone’s reviews. The room we had was a sea view and it was nice and clean. The washrooms were nice and not smelly at all. I LOVED their Korean Sauna spa and they have a huge gym. Our room was very clean and most of the staff was really nice.
We ate at the Korean restaurant 2 nights and both times were really good. The owner/staff was very friendly as well.
The front desk team made it special for my mom’s bday and surprised her with cake. (Shout out to tram and nga and everyone else there)
The spa staff was always very helpful and kind. (I don’t know their names but they were honestly the sweetest)
The housekeeping staff was always cheerful and sweet.
The only thing I could think of is they need to train up their breakfast staff as they are often standing around talking, not friendly and not doing their jobs.
Also yes they don’t allow food but that’s only heavy smelling food. If you bring most foods it’s fine just not the super smelly stuff.
We ended up extending our stay for 1 extra night.
I would still recommend this place and also would come back.
I enjoyed a three night stay at Citadines Pearl Hotel. I chose it for the beach location and enjoyed my room with an ocean view. My room was clean, spacious and as described on the web site. I enjoyed the combination wood bathtub / shower in my bathtub.
The breakfast buffet had a large selection, I think the pastries could have been a bit fresher or higher quality. I also noted trash at the hotel’s section of the beach.
A great aspect of my stay was that the staff at the hotel were fantastic. They were friendly, knowledgeable and very eager to help me and ensure that I had a great stay. They provided suggestions for visiting and shopping in Hoi An and coordinated spa services for me.
The property is kind of off the beaten path from anything but it was a large complex and very self contained if you weren’t into exploring the actual city. There were a ton of amenities and this appeared to be a terrific hotel if you were traveling with children. It was not the vibe my trip was going for but it would be great for a family with young kids. The room was large and had a nice useable balcony. Very quiet facility and the breakfast was very diverse in its options and tasty. The beach area looked to not be super swimming friendly but we did visit while it was stormy out so that may have been why. Good price and the beds were comfy. Also the gym was incredibly well equipped. Good stay if you’re looking for a more all inclusive type feel with lots of options on site for things to do.
This is a massive resort and sadly was like a ghost town while we were there. The spa facility is amazing and reasonably priced. The pool is also large and nice to be around. However there was not many people staying for such a large resort, you can tell they are struggling to maintain the grounds. We ate dinner at the restaurant once and the only ones there. Reception staff were friendly but other staff not so much. Easy to get to Ancient Hoi An town. Door out to balcony could not be opened although I never asked either. They only issue one key, which was inconvenient. Buffet breakfast was ok.
I found it was a great place to relax by the pool and the room cleaning was fantastic and staff very friendly and would highly recommend it to my family and friends