2/10 Terrible
Katie S.
21 Apr 2025
Disliked: Cleanliness
WOULD NOT RECOMMEND
While the actual apartment itself was a nice size and was stocked well, the SMELL made this a deal breaker for us. I should have paid more attention to the other reviews. The entire building, especially the floor we were on and our room specifically had a horrible odor. It smelled like toxic chemicals and overpowering air freshener that was trying to cover up the toxic smell. My son and I got VERY sick within ten minutes of being there. We had to leave and rent a hotel. Our clothes smelled so terrible we had to wash them twice to get the smell out. It’s located in a very “rough” part of town. There were homeless people lining the walls of the building and the first thing my 13 year old son saw was a man peeing on the street with his junk completely out for everyone to see. The valet parking was convenient but also pretty “rough.” When we got our car back to leave it smelled so strongly of marijuana that it took hours to get the smell out.I very kindly requested a partial refund for our booking and was denied. I believe this is terrible customer service (yes I know what the policy says but also know there’s always exceptions). All around very disappointed, especially because this was my son’s 13th birthday trip and we came a long ways and expected something very different. I would not recommend this place to anyone.
Katie S.
Stayed 3 nights in Apr 2025