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Quality Inn & Suites Dallas - Cityplace

2.5 star property

Photo gallery for Quality Inn & Suites Dallas - Cityplace

Free daily continental breakfast
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Fitness facility
Exterior
In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Popular amenities

  • Room service
  • Breakfast included
  • Gym
  • Pet-friendly

Explore the area

Map
4150 N Central Expy, Dallas, TX, 75204
  • Southern Methodist University
    ‪3 min drive‬
  • American Airlines Center
    ‪4 min drive‬
  • Dallas Market Center
    ‪5 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Smoking (Upgrade)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.2 out of 5, (1002)
The price is NZ$169
for 1 room
includes taxes & fees
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About the area

Dallas

With a stay at Quality Inn & Suites Dallas - Cityplace, you'll be centrally located in Dallas, within a 5-minute drive of American Airlines Center and Kay Bailey Hutchison Convention Center. .This hotel is 3.2 mi (5.2 km) from Dallas Market Center and 9.1 mi (14.7 km) from Galleria Dallas.

What's nearby

  • Southern Methodist University - 3 min drive - 3.4 km
  • Dallas World Aquarium - 4 min drive - 5.6 km
  • American Airlines Center - 4 min drive - 5.6 km
  • Kay Bailey Hutchison Convention Center - 5 min drive - 6.3 km
  • Dallas Market Center - 5 min drive - 4.8 km

Getting around

  • Dallas Medical-Market Center Station - 15 min drive
  • McKinney & Blackburn Tram Stop - 15 min walk
  • Love Field Airport (DAL) - 18 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪LDU Coffee - ‬6 min walk
  • ‪Jack in the Box - ‬2 min walk
  • ‪Spider Murphy’s Pub - ‬10 min walk
  • ‪DaLat Vietnamese Restaurant and Bar - ‬7 min walk

About this property

Quality Inn & Suites Dallas - Cityplace

Hotel with free breakfast, near Southern Methodist University
Quality Inn & Suites Dallas - Cityplace offers 78 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 78 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a vending machine.
For lunch or dinner, stop by Buzz Brew, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service is provided. A complimentary continental breakfast is served daily from 6:00 AM to 8:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 8:00 AM.
Buzz Brew - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Late night fare is available from room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buzz Brew

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.53 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash

We should mention

This property does not have elevators
The seasonal pool will be open from March to October

Property is also known as

Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas

Quality Inn & Suites Dallas - Cityplace Reviews

Reviews

6.8
Rating 10 - Excellent. 263 out of 1002 reviews
Rating 8 - Good. 266 out of 1002 reviews
Rating 6 - Okay. 185 out of 1002 reviews
Rating 4 - Poor. 130 out of 1002 reviews
Rating 2 - Terrible. 158 out of 1002 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
It's close to home and the coffee is good
Stayed 1 night in Apr 2025

6/10 Okay

Gautier

Travelled with family
Liked: Cleanliness
Disliked: Amenities
not the best immediate surroundings
Stayed 1 night in May 2025

6/10 Okay

Ward

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Quanita

Business traveller
Liked: Cleanliness
Disliked: Staff & service
This property is in an area under construction which makes it difficult to access. The staff was not very kind, and they “lost” a package of mine. There was a lot of noise and the property could use and update.
Stayed 1 night in Apr 2025

8/10 Good

Robert

Stayed 2 nights in Apr 2025

2/10 Terrible

Victoria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was sketchy in a sketchy area. The bed sheets had stains, the shower head was rusty, the microwave light blinked all night.....
Stayed 2 nights in Apr 2025

2/10 Terrible

Blake

Stayed 1 night in Apr 2025

10/10 Excellent

Rudy

Stayed 1 night in Apr 2025

6/10 Okay

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine until around 6 am when the police surround with 4 or 5 swat trucks talking on the bullhorn telling the people in room 215 to come out with their hands up. After they left, I went to get breakfast from the office and it was ok. I didn't understand why I reserved and paid online before my visit, why I still had to give a 100$ deposit.
Stayed 1 night in Apr 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple Trip

The stay was nice just a little couple trip getaway
Stayed 1 night in Feb 2025

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in and out. Near downtown
Stayed 2 nights in Apr 2025

8/10 Good

Jack

Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Stayed 3 nights in Mar 2025

2/10 Terrible

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
The people are great and very helpful.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s not what you think. It’s better.

Amazing bed and Shower. Slept through the night with no noise or problems. Bug Free.
Stayed 1 night in Apr 2025

8/10 Good

Harsha

Liked: Cleanliness
Disliked: Amenities
it was okay, nothing more, nothing less
Stayed 1 night in Feb 2025

10/10 Excellent

ARLENE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

I found this place very clean and close to a restaurant.
Stayed 1 night in Mar 2025

8/10 Good

Rigoberto

Stayed 1 night in Mar 2025

4/10 Poor

Ivan Godinez

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Definitely the overpriced even for the location which is convenient but the quality of the place is not worth. My tv did not work, stains on the bed and the towels.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Shearal

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away!!!

The worst stay ever. I was given a smoking room although I booked non smoking. I didn’t realize it was smoking til after getting settled in and finding burn holes in my sheets. I just thought it smelled like smoke because someone smoking nearby. But it was all in the sheets and upholstery. The place was filthy. Dents in the wall and doors. Broken curtain. Toiletries were half used. Shower had mildew all over. The housekeeping had walked in on me after knocking once and not waiting. Luckily I had the door latched. I would absolutely not recommend this place. Stay far away and spend your money somewhere else.
Stayed 1 night in Mar 2025

2/10 Terrible

Hazal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a solo woman traveler, it didn’t feel safe at all. I booked for 2 nights but left after staying one night only. There was a very intense smell in the room that gave head ache.
Stayed 2 nights in Mar 2025

6/10 Okay

Christine

Disliked: Staff & service

A Bit of Confusion to the Room

When we arrived at the hotel, we were given a room key. However the room was already occupied. The hotel manager went to the room and the occupant was very upset that he was disturbed and then we were given a new room for our stay. A bit of a SNAFU to our overall experience. The room was nice and the stay was good and the manager apologized for the error. A word of advice, please make sure the room that you choose for your customers is open.
Stayed 2 nights in Feb 2025