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The Westin Dallas Downtown

4.0 star property

Photo gallery for The Westin Dallas Downtown

Exterior
Daily buffet breakfast (USD 24.95 per person)
Meeting facility
Property amenity
Outdoor banquet area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Parking available

Explore the area

View map
1201 Main St, Valet Entrance: 1220 Elm St, Dallas, TX, 75202
  • Dallas World Aquarium
    ‪5 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪8 min walk‬
  • American Airlines Center
    ‪17 min walk‬
  • Dallas, TX (DAL-Love Field)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

9.8 out of 10
Exceptional
(53 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

42-inch LCD TV with digital channels, TV, iPod dock

Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Junior Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 67 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Dallas

With a stay at The Westin Dallas Downtown, you'll be centrally located in Dallas, within a 10-minute walk of Dallas World Aquarium and The Sixth Floor Museum at Dealey Plaza. .This hotel is 0.6 mi (1 km) from Kay Bailey Hutchison Convention Center and 0.7 mi (1.1 km) from Perot Museum of Nature and Science.

What's nearby

  • Dallas World Aquarium - 5 min walk - 0.5 km
  • Kay Bailey Hutchison Convention Center - 8 min walk - 0.7 km
  • Reunion Tower - 12 min walk - 1.0 km
  • Perot Museum of Nature and Science - 12 min walk - 1.0 km
  • American Airlines Center - 17 min walk - 1.5 km

Getting around

  • Akard Station - 3 min walk
  • Dallas Union Station - 10 min walk
  • Love Field Airport (DAL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Monarch - ‬3 min walk
  • ‪Twisted Trompo - ‬1 min walk
  • ‪White Rhino Coffee - ‬2 min walk
  • ‪Patrick Kennedy's Irish Pub - ‬2 min walk

About this property

The Westin Dallas Downtown

Hotel with 2 restaurants, a quick walk to Kay Bailey Hutchison Convention Center
The Westin Dallas Downtown offers 326 accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access (WiFi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 326 guestrooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Digital programming and iPod docking stations are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Grill and Vine, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Dallas? This hotel has 7320 square feet (680 square meters) of space consisting of a conference center and 21 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Grill and Vine - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
One Main Perc - This café serves breakfast, lunch, and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 30 per night)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: USD 24.95 for adults and USD 24.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Grill and Vine
  • One Main Perc

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 21 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,320 square foot of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 32 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The valet parking entrance is located at 1200 Elm Street.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • 0.821 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.95 for adults and USD 24.95 for children
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 30 per night
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Dallas Downtown Hotel
Westin Dallas Downtown
The Westin Dallas Dallas
The Westin Dallas Downtown Hotel
The Westin Dallas Downtown Dallas
The Westin Dallas Downtown Hotel Dallas

The Westin Dallas Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 614 out of 1008 reviews
Rating 8 - Good. 200 out of 1008 reviews
Rating 6 - Okay. 86 out of 1008 reviews
Rating 4 - Poor. 57 out of 1008 reviews
Rating 2 - Terrible. 51 out of 1008 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Pedro

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Shannon

Stayed 2 nights in Jun 2025

6/10 Okay

Bethany

The hotel was nice but there were several homeless that made me feel unsafe.
Stayed 1 night in Jun 2025

10/10 Excellent

Fedir

Exceptional place!
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I am in a customer service-oriented profession myself, and I cannot praise the Westin staff enough. From the time I drove up and met Basile at the valet parking area and Angela at the registration desk, my stay was excellent. Basile is one of the nicest young men I have ever encountered and when I complimented his service, he replied, "my job is easy because I love people!" Now that's the perfect employee in my opinion. Angela, as well was more than accommodating at the front desk. The only negative I have is having to swap elevators to get to the parking garage was a little inconvenient, but not nearly enough to keep me from staying with the fine folks at the Westin Dallas Downtown on my next stay. May God bless them for their exceptional service!
Stayed 4 nights in Jun 2025

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I am in a customer service-oriented profession myself, and I cannot praise the Westin staff enough. From the time I drove up and met Basile at the valet parking area and Angela at the registration desk, my stay was excellent. Basile is one of the nicest young men I have ever encountered and when I complimented his service, he replied, "my job is easy because I love people!" Now that's the perfect employee in my opinion. Angela, as well was more than accommodating at the front desk. The only negative I have is having to swap elevators to get to the parking garage was a little inconvenient, but not nearly enough to keep me from staying with the fine folks at the Westin Dallas Downtown on my next stay. May God bless them for their exceptional service!
Stayed 3 nights in Jun 2025

2/10 Terrible

Kathia

Disliked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Salim

Stayed 1 night in Jun 2025

10/10 Excellent

Rina

Stayed 1 night in Jun 2025

8/10 Good

renald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Brandon

Travelled with family
I only stayed for 1 day
Stayed 2 nights in Jun 2025

10/10 Excellent

Adeyinka

Stayed 1 night in May 2025

10/10 Excellent

Christopher E

Stayed 1 night in May 2025

10/10 Excellent

Sara

Stayed 1 night in May 2025

10/10 Excellent

Ryan, Conway

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay overall! The front desk staff was incredibly welcoming and even upgraded my room at check-in, which was a pleasant surprise. The room was clean, spacious, and very comfortable — definitely appreciated the extra touch of hospitality. Only downside was the experience with the overnight valet staff. The woman working late that evening came across as less than cordial, which was disappointing compared to the otherwise friendly and professional service I received throughout the hotel. Still, the upgrade and quality of the accommodations more than made up for it. I’d absolutely stay here again — just hoping for a better experience across the board next time!
Stayed 1 night in May 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Amenities
NA
Stayed 1 night in May 2025

10/10 Excellent

Evita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I visited Dallas to celebrate my 41st birthday. It wasn't our first time staying at The Westin, which is why we chose this hotel again. We are always pleased with the exceptional customer service provided by the staff. Upon our arrival, our room was upgraded, which was a delightful surprise. The next morning, we received an early phone call from the valet parking team regarding our truck. I want to express my gratitude to both the valet staff and the hotel staff for helping us resolve the issue. We are truly thankful for their assistance.
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Stayed 1 night in May 2025

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful staff! Everyone was friendly and went out of their way to make our stay wonderful.
Park across the street - view from restaurant
View from our room
Stayed 5 nights in May 2025

10/10 Excellent

Kardney

Stayed 1 night in May 2025

10/10 Excellent

Cesar

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Johnathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet was very nice and so was our stay. The staff gave us nothing but helpful info and the bar downstairs is very nice. Bartenders are great.
Stayed 2 nights in May 2025

10/10 Excellent

Patrick

Stayed 1 night in May 2025

10/10 Excellent

Jeff

Stayed 2 nights in May 2025