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Get an overview of this hotel
Family-friendly hotel with 2 restaurants and 2 outdoor pools

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Babysitting or childcare (surcharge)
Multilingual staff

A stay at Hostellerie des Châteaux & Spa places you in the heart of Ottrott, within a 10-minute drive of Church of St. Pierre and St. Paul and La Folie Marco. This family-friendly hotel is 4.7 mi (7.5 km) from Domaine Stoeffler and 6.3 mi (10.2 km) from Mont Sainte Odile.

Make yourself at home in one of the 67 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 2 outdoor swimming pools and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hostellerie des Châteaux & Spa

11 Rue Des Chateaux, Ottrott, Bas-Rhin 67530

Hotel Amenities

Hotel Amenities

  • Lift
  • Wheelchair accessible
  • Concierge services
  • Total number of rooms - 67
  • Number of floors - 6
  • Number of buildings/towers - 2
  • Fireplace in lobby
  • Breakfast available (surcharge)
  • Television in common areas
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • Front desk (limited hours)
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Sauna
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1971
  • Number of restaurants - 2
  • Number of indoor pools - 2
  • Number of outdoor pools - 2
  • Number of spa tubs - 2
  • Turkish bath/Hammam
  • Free self parking
  • Valet parking (surcharge)
  • Computer station
  • Number of bars/lounges - 2
  • Luggage storage
  • Beach umbrellas
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • 24-hour fitness facilities
  • Terrace
  • Babysitting or childcare (surcharge)
  • Reception hall
  • Food and water bowls

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Italian
  • Romanian

Parking

Free self parking , Valet parking (surcharge)

Room Amenities

Hostellerie des Châteaux & Spa offers 67 accommodations with minibars and safes. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, and hair dryers. This Ottrott hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

  • Room service (limited hours)
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Satellite TV service
  • Digital TV service
  • Free WiFi
  • LED TV
  • Heating
  • Towels provided
  • Linens provided

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

Hostellerie des Châteaux & Spa has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Things to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Hiking/biking trails on site
  • Mountain biking on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Steam room in spa
  • Detoxification wrap

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 29 per pet, per day
  • Dogs only
  • 3 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted.

No rollaway/extra beds available

No cots (infant beds) available

Children stay free

Cash or credit card deposit required

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Front desk opens daily at 7 AM

Front desk closes daily at 11:30 AM

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 3

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 11 for children
  • Valet parking fee: EUR 15 per night
  • Pet fee: EUR 29 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hostellerie Chateaux Sp
  • Hostellerie Chateaux Sp Ottrott
  • Hostellerie Châteaux Hotel Ottrott
  • Hostellerie Châteaux Hotel
  • Hostellerie Châteaux Ottrott
  • Hostellerie Châteaux
  • Hostellerie Des Chateaux Ottrott
  • Hostellerie Des Chateaux Hotel Ottrott
  • Hostellerie Des Chateaux & Spa Ottrott, France - Alsace
  • Hostellerie des Châteaux Spa
  • Hostellerie Des Chateaux Et Sp
  • Hostellerie Des Chateaux & Spa
  • Hostellerie des Châteaux & Spa Hotel
  • Hostellerie des Châteaux & Spa Ottrott
  • Hostellerie des Châteaux & Spa Hotel Ottrott

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pool access available from 7 AM to 7:30 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Contactless check-in and contactless check-out are available.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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