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The Windsor Hotel Toya, Vignette Collection by IHG

Photo gallery for The Windsor Hotel Toya, Vignette Collection by IHG

In-room safe, desk, blackout curtains, iron/ironing board
View from property
In-room safe, desk, blackout curtains, iron/ironing board
Executive Twin Room, 1 Bedroom, Non Smoking
Hot tub, hot springs/mineral springs, aromatherapy, body scrubs
Luxury
5.0 star property
8.8

Excellent

Luxury hotel

Take advantage of a golf course, an indoor mineral hot spring (onsen) and a corner/local shop at The Windsor Hotel Toya, Vignette Collection by IHG. Skiers and snowboarders can spend time on the slopes at this hotel, which offers cross-country skiing, ski passes and ski equipment hire. For some rest and relaxation, visit the hot springs/mineral springs or hot tub, and indulge in a facial, a body scrub or aromatherapy. The on-site French cuisine restaurant, Gilligans Island, offers breakfast, lunch and dinner. Enjoy on-site activities, such as sledging, horse riding and snowboarding. Free in-room WiFi is available to all guests, along with shopping on-site and mini golf.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Shimizu, Toyakocho, Abuta-gun, Toyako, Hokkaido, 049-5722
  • Place, Shikotsu-Toya National Park
    ‪4 min drive‬
  • Place, Lake Toya
    ‪12 min drive‬
  • Place, Toyako Hot Spring
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed (Lake Side)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Lake Side)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds (Lake Side)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Single Beds (Lake Side)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 2 Single Beds (Lake Side)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Single Beds (Lake Side)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Sea Side)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Sea Side)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed (Sea Side)

Premium Room, 1 Queen Bed (Sea Side)

Premium Room, 1 Queen Bed (Sea Side)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds (Sea Side)

Premium Room, 2 Single Beds (Sea Side)

Premium Room, 2 Single Beds (Sea Side)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 2 Single Beds (Sea Side)

Suite, 2 Single Beds (Sea Side)

Suite, 2 Single Beds (Sea Side)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

Premium Room

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 3
  • 2 Single Beds

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View from property
The Lake View Toya Nonokaze Resort
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  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 652 reviews
The price is NZ$572
29 May - 30 May
The Lake View Toya Nonokaze Resort

About the area

Toyako

With a stay at The Windsor Hotel Toya, Vignette Collection by IHG in Toyako, you'll be within a 15-minute drive of Lake Toya and Shikotsu-Toya National Park. .This golf hotel is 18.9 mi (30.4 km) from Rusutsu Resort and 7.1 mi (11.4 km) from Toyako Hot Spring.

What's nearby

  • Shikotsu-Toya National Park - 4 min drive - 4.1 km
  • Lake Toya - 12 min drive - 7.5 km
  • Usuzanfunka Memorial Park - 18 min drive - 11.9 km
  • Toyako Onsen - 19 min drive - 12.2 km
  • Toyako Hot Spring - 20 min drive - 13.2 km

Getting around

  • Toya Station - 21 min drive
  • New Chitose Intl. Airport (CTS) - 105 min drive

Restaurants

  • ‪月浦ワイン醸造所 - ‬17 min drive
  • ‪江戸打ち そばらぼ - ‬9 min drive
  • ‪岡田屋 - ‬16 min drive
  • ‪cafe balher - ‬9 min drive
  • ‪Cafe&Restaurant The Toya - ‬16 min drive

About this property

The Windsor Hotel Toya, Vignette Collection by IHG

The Windsor Hotel Toya, Vignette Collection by IHG offers 368 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Toyako hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including hot springs. Other recreational amenities include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a hot tub. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Make yourself at home in one of the 368 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as hot springs and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
For lunch or dinner, stop by Gilligans Island, a restaurant that specializes in French cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Event facilities at this hotel consist of conference space and a meeting room. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Gilligans Island - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
La voute - This restaurant specializes in Chinese cuisine and serves dinner only. Open select days.
Tojisanka - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open select days.
Kogetsu - This restaurant specializes in sushi and serves dinner only. Reservations are required. Open select days.
Windsor Out of Africa - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,840 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gilligans Island
  • Kogetsu
  • La voute
  • Tojisanka
  • Windsor Out of Africa

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Cross-country skiing
  • Full-service spa
  • Golf
  • Golf lessons
  • Horseback riding/rentals
  • Hot springs
  • Indoor pool
  • Library
  • Mini golf
  • Segway rentals/tours
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Thalassotherapy

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property has 2 guestroom towers (North and South). The seaside guestrooms in the North Tower building will be under renovation April 1-November 30, 2026, from 9 AM-5 PM daily. Guests will be allocated rooms in the South Tower during this time.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Reservations are required for dinner at all onsite restaurants and must be made at 6 PM the day prior.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 100.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 4840 per person
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Windsor Toya
Toya Windsor
Toya Windsor Hotel
Windsor Hotel Toya
Windsor Toya
Windsor Toya Hotel
The Windsor Hotel Toya Toyako-Cho, Hokkaido, Japan
Windsor Hotel Toyako Cho
The Windsor Hotel Toya Toyako-Cho
The Windsor Hotel TOYA
The Windsor Hotel Toya Vignette Collection an IHG Hotel
The Windsor Hotel Toya, Vignette Collection by IHG Hotel
The Windsor Hotel Toya, Vignette Collection by IHG Toyako
The Windsor Hotel Toya, Vignette Collection by IHG Hotel Toyako

The Windsor Hotel Toya, Vignette Collection by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 415 out of 711 reviews
Rating 8 - Good. 207 out of 711 reviews
Rating 6 - Okay. 47 out of 711 reviews
Rating 4 - Poor. 24 out of 711 reviews
Rating 2 - Terrible. 18 out of 711 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

6/10 Okay

Meha

Travelled with family
Yes, but a bit old school. The view however, of the Lake was beautiful!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options. Japanese, western or buffet. I chose western. Premium fresh fruits, pastries, famous Hokkaido milk, different juices and many more. The outdoor onsen is beautiful. Our room with lake view, we could see the lakeside fireworks at night and beautiful sunrise in the morning. The best of all, they let us check in early since our room is ready. And the check out time is not till 12 pm. White gloves staff services through out the hotel. The room is extremely clean. We would definitely will come back.
Stayed 1 night in Oct 2025

8/10 Good

Kwan Sat

Travelled with family
Liked: Cleanliness, staff & service, amenities
The air conditioner is not working.
Stayed 1 night in Sep 2025

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 5 star hotel. The service and staff is top notch. The views are spectacular. Great place to retreat to and relax. We stayed here for 1 night in our trip through Hokkaido. My only issue was at check in. We were required to make the dinner reservations and meal selection at the front desk. And not everything we wanted was available to us. So it was very awkward experience in my opinion. I don’t know if I made a mistake not reserving the restaurants in advance but it is hard to know what you want for dinner up to 7 months in advance. Maybe it was just better to order room service.
Stayed 1 night in Aug 2025

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star property. Outdoor hot spring design was well thought out and due to the high elevation overlooking Lake Toya it transported you to another realm.
Stayed 1 night in Jul 2025

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly and professional staff, room with scenic view
Stayed 1 night in Jun 2025

10/10 Excellent

Savu

Stayed 2 nights in Mar 2025

10/10 Excellent

Jacob, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Domingo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a gorgeous place to be in the middle of Winter. The hotel is amazing and the surrounding nature and lake are breathtaking. Ee had a few things planned for the visit, but preferred just to stay in the hotel/resort
Stayed 2 nights in Dec 2024

8/10 Good

Se Yeon, Brea

Stayed 1 night in Dec 2024

6/10 Okay

David

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Van

Stayed 2 nights in Nov 2024

10/10 Excellent

Mun Kit Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
The Windsor is a excellent expensive 5-star hotel, food and dining only choices available within hotel. Will try other hotel choices next time.
Stayed 1 night in Nov 2024

8/10 Good

Qianru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have to call them to make reservations for the shuttle, which may be difficult for foreigners. Tried to msg them through Expedia's platform but it went unanswered. Couldn't contact them through their website as well. Overall, still a pleasant stay.. although the fireworks is quite small from high up. View of clouds from the hotel is nice in the early morning.
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Property and Lovely Staff

Beautiful property and hotel with amazing views all around. The staff was wonderful with great hospitality. Very good breakfast on site as well which I recommend adding to your stay as it’s far to the main town to get breakfast. Only small criticism is the WiFi was substandard for a property with so much focus on the details. Was difficult to connect to and stay connected to.
Stayed 2 nights in Oct 2024

8/10 Good

Khiem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul, Chevy Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, food was delicious, but need to understand preferences of foreign travelers better. Check-in was quite slow and Onsen should be open longer hours.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven, Kensington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older but well maintained. The views are absolutely amazing! You definitely need a car if you stay here - the hotel sits on a mountain top and quite some distance from town (restaurants, shops, and convenience stores).
Stayed 3 nights in Jul 2024

2/10 Terrible

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Very Disappointing service

Checked in was all fine, then receptionist asked us about a dinner reservation, as we had been travelling all day to get here we didn’t know what time we would arrive. We were there at 7pm. We were informed there were no bookings in the French or Japanese restaurant, and only available in Sushi restaurant. Unfortunately my wife is not a fan of sushi. After many back and forwards of telling us there is no available dinner options, and my asking to speak to the manager, they found us a reservation at the near empty French restaurant!! The food was very nice Wait staff were lovely Just incredibly disappointing that the hotel did not want to assist us in a dining reservation. When you stay at a high end hotel like this I expect a lot better We travel Japan a lot and until now have never had a poor experience
Stayed 1 night in Jul 2024

8/10 Good

Yoshito

Stayed 1 night in Jun 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staffs. The restaurants on the top floor are pretty good.
Stayed 1 night in Apr 2024

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, amenities
Spectacular room views! Such a stunning and remote hotel with many dining and activity options. Will definitely be back.
Stayed 2 nights in Jan 2024

8/10 Good

Wing Sze

Stayed 1 night in Jan 2024