Daylesford Hotels with Parking

Don’t book this place. Their serves is terrible! I booked this place recently May 2026 for my parents as a gift for my mum’s birthday. However they were treated very rudely during the checking process. My mother called them and asked about early check in and where the parking was and had the phone slammed back at her. Mum called back again but no one picked up. This experience ruined mum’s day and they left without checking in and I was charged by the accomodation anyway despite trying to contact them to cancel the booking after this incident occurred!!! When I called Expedia to contact the accomodation to get a refund, the accomodation did not respond to email or phone calls. When Expedia finally got though, the accomodation claimed that my parents used the wrong number to contact them, which is false because they used the contact number provided by the accomodation directly in their multiple messages to us, and it was included in their message’s letterhead with their business address and details and it was the only contact number provided. I have never ever experienced this level of rude and bad service in my life. And the level of arrogance and shifting of responsibility onto customer with out even and apology after the incident occurred is atrocious!!!!

The rooms were very spacious, clean, and well stocked. Check-in was a bit confusing but nothing too hard - just have to go to the gaming room to get my keys. The reason I'm giving a middle review of because the room I stayed in - Room 10 - was incredibly loud at night as it sits above the gambling / game room. There appears to be no soundproofing between the floors. So if you need to go to bed early, this is not the room for you as I believe the gaming room remains open until the early hours. I would have added another star but I've seen others complain about this as well. If I was in another room, it would have been better. My advice: when booking, as for another room besides room 10

Excellent location, luxury beds, lovely accommodation

Dark dingy room needs a paint, not enough light, ceiling globe not working, no windows, fridge not working, bathroom with a lamp by sink not possible to shave or apply makeup, Floorboards very very creaky

Clean, spacious rooms.

Good stay, close to all we needed to do. Property was messy and very cold.