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Naturalis Pamukkale Otel

Photo gallery for Naturalis Pamukkale Otel

Children’s play area – outdoor
View from property
Deluxe Quadruple Room, Balcony, Mountain View
Reception
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Laundry
  • 24/7 front desk

Explore the area

View map
Coskun Sk. no 28 Pamukkale, 28, Pamukkale, Denizli, 20190
  • Place, Pamukkale Travertine Terraces
    ‪8 min walk‬
  • Place, Antique Pool
    ‪19 min walk‬
  • Place, Pamukkale Thermal Pools
    ‪19 min walk‬

Room options

View all photos for Deluxe Triple Room, Balcony, Pool View

Deluxe Triple Room, Balcony, Pool View

Deluxe Triple Room, Balcony, Pool View

10.0 out of 10
Exceptional
(13 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Twin Room, Balcony, Garden View

Deluxe Twin Room, Balcony, Garden View

Deluxe Twin Room, Balcony, Garden View

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Quadruple Room, Balcony, Mountain View

Deluxe Quadruple Room, Balcony, Mountain View

Deluxe Quadruple Room, Balcony, Mountain View

9.6 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Deluxe Double Room, Balcony, Pool View

Deluxe Double Room, Balcony, Pool View

Deluxe Double Room, Balcony, Pool View

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room, Balcony, Garden View

Family Quadruple Room, Balcony, Garden View

Family Quadruple Room, Balcony, Garden View

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Triple Room

  • Sleeps 3

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Family Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Family Room

  • Sleeps 4

View all photos for Family Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Room

  • Sleeps 4

View all photos for Deluxe 2-bed Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe 2-bed Room

  • Sleeps 2

Superior Room 4

  • Sleeps 4

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About the area

Denizli

Located in Denizli (Pamukkale), Naturalis Pamukkale Otel is within a 10-minute walk of Pamukkale-Hierapolis and Pamukkale Travertine Terraces. .This spa hotel is 0.4 mi (0.7 km) from Pamukkale Natural Park and 1.7 mi (2.7 km) from Hierapolis.

What's nearby

  • Pamukkale Travertine Terraces - 8 min walk - 0.7 km
  • Hierapolis - 13 min walk - 1.2 km
  • Antique Pool - 19 min walk - 1.6 km
  • Cleopatra Pools - 19 min walk - 1.6 km
  • Pamukkale Thermal Pools - 19 min walk - 1.6 km

Getting around

  • Goncali Station - 14 min drive
  • Denizli (DNZ-Cardak) - 57 min drive

Restaurants

  • ‪Hiera Coffee & Tea House - ‬7 min walk
  • ‪Çınaraltı Restaurant - ‬6 min walk
  • ‪ottoman house restaurant & cafe - ‬6 min walk
  • ‪Rose Restaurant - ‬4 min walk
  • ‪Gurme restaurant caffe - ‬6 min walk

About this property

Naturalis Pamukkale Otel

Hotel with a full-service spa, 5-minute walk to Pamukkale-Hierapolis
Naturalis Pamukkale Otel offers 15 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. 49-inch LCD televisions come with premium cable channels.

Bathrooms include showers, slippers, bidets, and hair dryers. This Denizli hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include portable fans and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 15 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a communal living room.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary full breakfast is served each morning between 8:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Onsite venue - restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 15 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • Helicopter/aeroplane tours
  • Outdoor pool
  • Playground
  • Private wine tours
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • High chair
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • In a nature reserve

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Front entrance ramp
  • Lift (279 centimetre wide door)
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: TRY 2500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: TRY 4000 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 25723

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Naturalis Pamukkale Otel Hotel
Naturalis Pamukkale Otel Pamukkale
Naturalis Pamukkale Otel Hotel Pamukkale

Reviews

Naturalis Pamukkale Otel Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 51 out of 65 reviews
Rating 8 - Good. 9 out of 65 reviews
Rating 6 - Okay. 1 out of 65 reviews
Rating 4 - Poor. 3 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

Reviews

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is new and very clean. The staff were amazing and always willing to help. The pool was a great relief from the heat. Nice and clean. Big Turkish breakfast
Stayed 2 nights in Aug 2025

10/10 Excellent

Gheorghe Teodor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! They were very helpful with all that we needed. We enjoyed our stay very much and breakfast was very good!
Stayed 2 nights in Jul 2025

10/10 Excellent

Saeed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to sprint water park and food atea
Stayed 1 night in Jul 2025

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our arrival was welcoming, especially at the reception and pool area. The room was okay, but the bathroom had a disturbing sewer smell and lacked proper amenities. Pool access was limited to certain hours. Breakfast was ok and could be improved.
Stayed 1 night in Jul 2025

10/10 Excellent

Shariq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very good experience with staff and hotel. Hotel is almost new with well designed spacious room. Location too very near to all the restaurants and thermal waters.
Stayed 1 night in Jul 2025

10/10 Excellent

Nasser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean, stuff are so friendly and supportive especially Ferhad, Ayberk and Ege.
Stayed 2 nights in Jun 2025

10/10 Excellent

LIDIJA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zelo dobro,dobra postežba,dobri gostitelji.Lepe sobe in dobra lokacija za ogled pamukal👍💪
Stayed 1 night in May 2025

10/10 Excellent

Gülnaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey çok güzeldi teşekkürler😊
Stayed 1 night in Aug 2025

10/10 Excellent

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yeni genç girişimciler

Personel çok iyi, kahvaltı çok iyi
Stayed 1 night in Aug 2025

10/10 Excellent

RIDVAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelde bir gece kaldik. Herseyin iyi düsünülerek yapildigi bir yeni otel. Öncelikle personelin her konuda yardima hazir oluslari ve nezaketlerinin üst seviyede olmasi bizleri cok rahatlatti. Temizlik konusunda hicbir eksiklik göremedik. Yüzme havuzu bakimli ve temiz. Yataklar olmasi gerektigi gibi. Daha uzun kalmak isterdik. Her yönüyle tavsiye edilebilir bir tesis.
Stayed 1 night in Jul 2025

10/10 Excellent

Ecem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mehmet Emre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çok temiz bir otel

Çok güzel ve temiz bir oteldi. Hierapolis ve Pamukkale Travertenlerine yürüme mesafesinde. Otel çalışanları güleryüzlü idi. Çok ilgililer. Havuz çok temizdi. Kahvaltı çok iyiydi. Fiyat performans açısından çok iyi bir aile oteli.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yeni ve temiz otel, ilgili sevecen personel

Otelin otoparkı yok. Otelin sokağına park ediliyor. Çalışanlar cok nazik çok sevecen. Biz memnun ayrıldık teşekkür ederim.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Temiz ve konforlu

Otel güzel ve yeniydi odalardan da memnun kaldık kahvaltı da çok güzeldi ve havuz temizdi biz rezervasyon tarihimizden bir gece önce giriş yapmak istedik boş odaları yoktu fakat resepsiyondaki arkadaşlar civardaki başka oteli ayarlamamız için yardımcı oldular ertesi sabah otele girişimizi yaptık.. teşekkürler
Stayed 1 night in Jul 2025

10/10 Excellent

Hüseyin Servet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yeni bir otel. Personel ilgili ve güleryüzlüydü. Pamukkale'ye yakin bi lokasyonda. Kahvalti iyiydi. Bu bolgeye tekrar gelecek olsam kalabilirim. Tek sorun banyo havalandirmasi yetersizdi. Sezon bitince tadilat yapacaklarini ifade ettiler.
Stayed 1 night in Jul 2025

10/10 Excellent

Gonca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

iulia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel her açıdan mükemmel!!!! Temizlik, güler yüzlü hizmet ve her türlü soruya verilen yanıt. Ve konumu da ideal. Tüm personele teşekkürler!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Özgür

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mehmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pamukkale gezisi için ailemle bir gece konakladım. Yeni ve güzel bir otel. Gayet rahat ettik.
Stayed 1 night in Jul 2025

10/10 Excellent

Emre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Berk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tavsiye ederim

Otel temiz ve yeniydi.Konumu çok iyi.Etrafinda birçok restoran ve kafe mevcut.Kahvaltisi güzel ve yeterliydi
Stayed 1 night in Jul 2025

10/10 Excellent

ISA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Her sey güzeldi. Çalışanlar çok ilgili ve cana yakındılar. Otel gayet temiz ve düzenliydi.
Stayed 1 night in Jul 2025

10/10 Excellent

KAAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

ALI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

İyi

İyi bir konaklama aparı
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
İyi niyetli güler yüzlü işletme. Temizlik, odaların durumu iyiydi lakin kahvaltı çok yetersizdi
Stayed 1 night in Jul 2025