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Hierapark Thermal & Spa Hotel

5.0 star property

Photo gallery for Hierapark Thermal & Spa Hotel

Exterior
LCD TV
LCD TV
Terrace/patio
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Karahayit Mah 127 Kizilseki Sokak No 15, Denizli, Denizli, 20190
  • Place, Red Travertine of Karahayit
    ‪7 min walk‬
  • Place, Pamukkale-Hierapolis
    ‪2 min drive‬
  • Place, Pamukkale Thermal Pools
    ‪12 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.2 out of 10
Very good
(25 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite

Superior Suite

7.8 out of 10
Good
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Front of property
PAMUKKALE KAYA THERMAL SPA HOTEL
Pamukkale
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.4 out of 5, Excellent, 92 reviews
The price is NZ$232
includes taxes & fees
19 May - 20 May
PAMUKKALE KAYA THERMAL SPA HOTEL

About the area

Denizli

With a stay at Hierapark Thermal & Spa Hotel, you'll be centrally located in Denizli, a 1-minute drive from Red Travertine of Karahayit and 8 minutes from Pamukkale Thermal Pools. .This family-friendly hotel is 0.9 mi (1.5 km) from Pamukkale-Hierapolis and 1.9 mi (3.1 km) from Hierapolis.

What's nearby

  • Red Travertine of Karahayit - 7 min walk - 0.6 km
  • Pamukkale-Hierapolis - 2 min drive - 1.2 km
  • Antique Pool - 7 min drive - 4.9 km
  • Pamukkale Travertine Terraces - 8 min drive - 7.9 km
  • Pamukkale Thermal Pools - 12 min drive - 5.3 km

Getting around

  • Goncali Station - 27 min drive

Restaurants

  • ‪Yörük Evi - ‬7 min walk
  • ‪Karahayıt Meydan Dönercisi - ‬7 min walk
  • ‪Metro Pomegranate Juice - ‬8 min walk
  • ‪İpek Yolu Uygur Restaurant - ‬8 min walk
  • ‪Sultan Sofrası - ‬9 min walk

About this property

Hierapark Thermal & Spa Hotel

Hierapark Thermal & Spa Hotel offers 104 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to furnished balconies. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Denizli hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Hot springs and a complimentary water park with waterslides are featured at the hotel. 2 outdoor swimming pools and 4 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hierapark Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

There are 2 indoor hot springs and outdoor hot springs open between 8:30 AM and 11:00 PM. The temperature in the hot springs is set to 106°F.

Make yourself at home in one of the 104 air-conditioned rooms featuring LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 indoor and 2 outdoor swimming pools and hot springs. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by the hotel's restaurant for dinner. Dining is also available at the coffee shop/cafe, and room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Denizli? This hotel has 3014 square feet (280 square meters) of space consisting of conference space and meeting rooms. A bus station shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free bus station shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 3 indoor/outdoor hot springs
  • 4 indoor pools
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Full-service spa
  • Library
  • Mini golf
  • Natural pool
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • 4 indoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,014 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 indoor hot springs
  • 3 indoor/outdoor hot springs
  • Body scrubs
  • Body wraps
  • Facials
  • Hot springs open from 8:30 AM - 11:00 PM
  • Hot springs water temperature - 41 ºC
  • Manicures/pedicures
  • Massage
  • Outdoor hot spring
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 30 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 19027

We should mention

Hot springs access available from 8:30 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A car is recommended for transportation to and from this property

Property is also known as

Hierapark Thermal Hotel Pamukkale
Hierapark Thermal Hotel
Hierapark Thermal Pamukkale
Hierapark Thermal
Hierapark Thermal & Spa
Hierapark Thermal Spa Hotel
Hierapark Thermal & Spa Hotel Hotel
Hierapark Thermal & Spa Hotel Denizli
Hierapark Thermal & Spa Hotel Hotel Denizli

Hierapark Thermal & Spa Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 158 out of 347 reviews
Rating 8 - Good. 112 out of 347 reviews
Rating 6 - Okay. 49 out of 347 reviews
Rating 4 - Poor. 16 out of 347 reviews
Rating 2 - Terrible. 12 out of 347 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great facilities, loved the thermal pools. Spa was excellent. Rooms were okay.
Stayed 1 night in Dec 2025

10/10 Excellent

Dong Jin

Liked: Cleanliness, staff & service
Big room although outdated furnitures. The spa facilities were great. But not outstanding. Breakfast was ok.
Stayed 2 nights in Dec 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will come back) Thank for out holidays were amazing here )
Stayed 1 night in Nov 2025

6/10 Okay

LEO

Travelled with group
Liked: Amenities
Outdoor thermal pool is good. 5-10 drive to Pamukkale. Room dated . No light for the desk in the suite I stayed in. Dinner is buffet only 750 t like $20 but food is poor quality. Free breakfast but I would give food 2-3 stars only. Lots of tour groups so be warned.
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Stayed 2 nights in Sep 2025

10/10 Excellent

Jiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely 5* hotel that lived to its rating unlike some other hotels in Turkiye. The pools both normal and thermal were great, the restaurant plentiful and tasty. They have a very good masseuse from Thailand, worth every penny and more. The room is spacious and nice appointed, has a balcony and stunning views over the countryside. Bathroom was spacious too. Very close to Pamukkale. The only negative we would pick up is the size of the bed, it's a small double and the room is large enough to accommodate a proper king size bed one would expect in a 5* establishment. Aside of that, everything else was perfect and well worth the price.
Stayed 1 night in Jun 2025

10/10 Excellent

Kawei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast, dinner, thermal pools are all included in the price which I find to be great value for what I paid for! I highly recommend staying at Hierathermal Hotel if you’re coming to Pammukale.
Stayed 1 night in Sep 2025

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unfortunately the food is expensive and horrible ! My worst meal in turkey ...it should be a crime to waste good ingredients like that
Stayed 1 night in Aug 2025

8/10 Good

behrooz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms are clean. For dining, we had to walk over a mile to get to the village's center.
Stayed 1 night in Aug 2025

10/10 Excellent

YENNY A

Stayed 1 night in Aug 2025

10/10 Excellent

Ozgur

Stayed 2 nights in Aug 2025

10/10 Excellent

Yuksel, NY

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Pamukkale
Stayed 1 night in Aug 2025

10/10 Excellent

ece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient with the family. Decent room sizes and good amenities.
Stayed 1 night in Jul 2025

8/10 Good

Yan

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Shihab, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the middle of nowhere. Perfect for visiting Pamukkale and Hierapolis. Excellent pools, great breakfast buffet.
Stayed 1 night in Jul 2025

10/10 Excellent

Imran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Very nice hotel with great location and facilities. Everything is clean and tidy. You can easily reach all the sightseeing's in 10 mins by car or 30-40 mins by walk. They got all the thermal facilities in house, also they got 3 outdoor pools and few indoor. The outdoor big pool is super spacious with nice sun-beds and bar. The food was great both breakfast and dinner! The staff were friendly and professional. Definitely recommend this hotel.
Stayed 2 nights in Jun 2025

2/10 Terrible

Mehmet

Stayed 1 night in Jun 2025

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Berna

Stayed 1 night in Jun 2025

2/10 Terrible

Mehmet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a poor hotel
Stayed 1 night in Jun 2025

8/10 Good

Mothufur

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
A bit way out but pleasant.
Stayed 2 nights in May 2025

8/10 Good

MIKI

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is family friendly, good with indoor and outdoor pools and these pools are open until 11pm (some pools are heated so we were able to enjoy outdoor heated pool.) We enjoyed heated pool so much that we returned again the morning. The food is ok. A lot of vegitable options but limited options for meat eaters.
Stayed 1 night in Apr 2025