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Prime Plaza Hotel Sanur - Bali

4.0 star property

Photo gallery for Prime Plaza Hotel Sanur - Bali

Outdoor pool, pool loungers
Creator video - submitted by ptitca perepelitca
Lobby
Garden
2 bars/lounges, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Jl. Hang Tuah, No. 46, Sanur, Denpasar, Bali, 80228
  • Place, Sanur Marina
    ‪6 min walk‬
  • Place, Bali Beach Golf Course
    ‪8 min walk‬
  • Place, Sanur Beach
    ‪12 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪24 min drive‬

Room options

View all photos for Premier Room, Balcony (No Children)

Premier Room, Balcony (No Children)

Premier Room, Balcony (No Children)

8.6 out of 10
Excellent
(4 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

Premier Room

Premier Room

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Courtyard Pool Access Room

Courtyard Pool Access Room

Courtyard Pool Access Room

  • 4 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Flash Sale at Double or Twin Room with Pool View

In-room safe, desk, free WiFi, bed sheets

Flash Sale at Double or Twin Room with Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite Room

Suite Room

Suite Room

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

Two Bedroom Family Suites

  • 130 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Room, Pool Access

Room, Pool Access

Room, Pool Access

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Room, Pool View

In-room safe, desk, free WiFi, bed sheets

Room, Pool View

8.6 out of 10
Excellent
(14 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About the area

Denpasar

With a stay at Prime Plaza Hotel Sanur - Bali in Denpasar (Sanur), you'll be within a 15-minute drive of Sanur Beach and Kuta Beach. .This family-friendly resort is 11.5 mi (18.4 km) from Seminyak Beach and 11.9 mi (19.2 km) from Ubud Monkey Forest.
View more Resorts in DenpasarOpens in a new window

What's nearby

  • Sanur Marina - 6 min walk - 0.5 km
  • Matahari Terbit Beach - 7 min walk - 0.7 km
  • Sanur Port - 7 min walk - 0.7 km
  • Bali Beach Golf Course - 8 min walk - 0.7 km
  • Sanur Beach - 12 min walk - 1.1 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 28 min drive

Restaurants

  • ‪Warung Makan Sop Kepala Ikan "Pak Ada - ‬5 min walk
  • ‪KFC / KFC Coffee - ‬1 min walk
  • ‪Dunkin' - ‬1 min walk
  • ‪Canvas Café - ‬3 min walk
  • ‪Es•Téh - ‬4 min walk

About this property

Prime Plaza Hotel Sanur - Bali

Family-friendly resort with 2 restaurants connected to the convention center in Denpasar
Prime Plaza Hotel Sanur - Bali offers 329 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms.
Make yourself at home in one of the 329 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and an outdoor tennis court. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Grab a bite to eat at one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Prime Plaza Hotel Sanur - Bali has 2 restaurants serving breakfast and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used to for contact tracing and is required to access the property’s common areas.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 600000.0 per day

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 24 per vehicle (one-way)
  • Rollaway bed fee: USD 600000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 8120009833215

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Sanur Plaza
Hotel Sanur Plaza Paradise
Sanur Paradise Plaza
Prime Plaza Hotel Sanur Bali Denpasar
Sanur Plaza Hotel
Sanur Plaza Paradise
Sanur Plaza Paradise Hotel
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali
Paradise Plaza Hotel
Sanur Paradise Plaza Hotel Bali
Paradise Plaza
Prime Plaza Hotel Sanur Bali
Prime Plaza Sanur Bali
Sanur Paradise Plaza Hotel
Prime Plaza ur Bali npasar

Prime Plaza Hotel Sanur - Bali Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 232 out of 567 reviews
Rating 8 - Good. 227 out of 567 reviews
Rating 6 - Okay. 82 out of 567 reviews
Rating 4 - Poor. 13 out of 567 reviews
Rating 2 - Terrible. 13 out of 567 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Haavard

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Marta

Travelled with family
Liked: Cleanliness, staff & service
Everything has been very good, but we were overcharged at the bar. Please be careful and check your bills before paying.
Stayed 2 nights in Sep 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

marvin

Stayed 3 nights in Aug 2025

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Hotel was comfortable with good selection for breakfast, restaurant was great. the room was very large, unfortunately we had to change room because the shower was in the bath- I was unable to get in it- due to knee replacement. They gave us the same room with a separate shower; very helpful. I found the pool too difficult to get in , there is only a ladder to enter/ exit. or large steps without rail. I had communicated with the hotel prior to booking to ask about access etc. obviously lost in translation. Overall a nice hotel with good amenities; but not recommended if you have mobility problems. Staff lovely as always in Bali.
Stayed 6 nights in Aug 2025

8/10 Good

Corrado

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a fabulous hotel in Sanur especially if you are planning on going across to the islands of Lembongan or Penida after or during your stay as it’s a 10 mins walk to the boat port. The staff are excellent at the hotel and it’s a nice big spacious hotel with a lovely reception area and cafe/bar in the lobby which serves food and nice selection of drinks. Room is spacious and comfortable with excellent A/C. Very nice relaxing pool area with a cafe bar next to it. Breakfast…..fabulous buffet choice for breakfast. Such an amazing selection of foods, fruits and sweet items. This is a great choice of hotel and only 5 mins walk to the beach area where you can find lots of cafes and a nice beach walk along the front.
Stayed 1 night in Aug 2025

8/10 Good

Sally

Liked: Property conditions & facilities, room comfort
The pool was like a water park. Great for kids and you g families, pool volley ball and super soakers. Not ideal for couples looking for a relaxing getaway.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wilma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine and the cleanes too. The employes was very helpful and always with smile in face.
Stayed 1 night in Aug 2025

10/10 Excellent

Colleen, Portland

Liked: Cleanliness
Everything was top notch, and reasonably priced, too, especially the delicious dinner menu and the Balinese massage at the spa.
Stayed 2 nights in Jul 2025

10/10 Excellent

Vanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Food choice excellent.
Stayed 7 nights in Jun 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Great breakfast, great staff
Stayed 4 nights in Jun 2025

6/10 Okay

Linda

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Purvesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in May 2025

8/10 Good

Nani

Stayed 5 nights in May 2025

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. Very nice and catering. Rooms were clean and hotel was always kept very clean.
Stayed 7 nights in May 2025

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
A lovely place to stay, would certainly go back
Stayed 5 nights in May 2025

8/10 Good

Susan, Underdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a great pool area. Breakfast options were great. Staff were all very friendly and accommodating. Downside the area did not have a lot of good dining options.
Stayed 1 night in May 2025

10/10 Excellent

Toh Kian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean hospitable. Staff were helpful and FB food preparation need improvement
Stayed 3 nights in May 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel itself is huge with very luxurious lobby and common spaces, the room itself was super average but clean. I can’t recommend the spa enough, the massages were the best I’ve ever gotten and the staff all around was super friendly and helpful even going out of their way to help. Just a quick five minute walk to the beach and a lot of good restaurants
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful Resort Hotel With great welcoming lobby, With very mannered plesant staff,also great facilities, like full equipped GYM and the very best breakfast, also a very much tank you to manageress Ms.Danti that as been very helpful, i could not possible ask for more thank you very much Prime Plaza Resorts Hotel.
Stayed 6 nights in Apr 2025

6/10 Okay

Heather

Liked: Staff & service
Not the greatest location but very friendly staff and quite comfortable hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Halle

Stayed 2 nights in Apr 2025