4/10 Poor
Elizabeth
Travelled with family and small children
30 Jul 2025
Disliked: Cleanliness, amenities, property conditions & facilities
First of all NOT even a 2 star hotel. On arrival the room smelled heavily of fried corn chips so I told the employee, who agreed but acted like it wasn't a problem. My kid wanted to swim in the pool second night and I figured sure I could hit the hot tub but NO hot tub in sight. the air inside the pool area was humid and hot, but the water freezin and the pool was filthy! Not the water since there was enough chlorine in it to bleach everything it touches but a grimy grey ring of scum built up on the tile around the inside of the pool where the water doesn't chronically sit. I made sure it wasn't just faded tile by scraping some grime off with my finger nail. Then I start to notice the lift for the handicapped is completely destroyed and on that side of the pool there is an area where there WAS a hot tub that is now cheaply tiled over and sagging in the middle. Nope, besides the dirty suite that stank and the disgusting pool, they had awful coffee and sub par breakfast and need an update. Marriot needs to address these issues and renovate these rooms. We had to move the kitchen table to use the sofa bed. We couldn't use the sofa bed and close the bedroom door either. They also have a black washcloth for "makeup" , I thought oh so the white ones don't get destroyed by makeup up but It bled that black dye all over my face and hands once I got it wet. After 4 nights in that room I flew home smelling like corn chips. Ick
Elizabeth
Stayed 4 nights in Jul 2025