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Comfort Inn & Suites West Des Moines

2.5 star property

Photo gallery for Comfort Inn & Suites West Des Moines

Suite, 1 King Bed, Non Smoking
Free daily buffet breakfast
Exterior
Suite, 1 King Bed, Accessible, Non Smoking
Suite, 1 King Bed, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1625 Jordan Creek Parkway, West Des Moines, IA, 50266
  • Place, Des Moines Golf & Country Club
    ‪19 min walk‬
  • Place, Jordan Creek Town Center
    ‪2 min drive‬
  • Place, Drake University
    ‪10 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(22 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(35 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

West Des Moines

Located in West Des Moines, Comfort Inn & Suites West Des Moines is a 3-minute drive from Jordan Creek Town Center and 7 minutes from Living History Farms. .This hotel is 8.4 mi (13.6 km) from Des Moines Art Center and 8.6 mi (13.8 km) from Salisbury House.

What's nearby

  • Des Moines Golf & Country Club - 19 min walk - 1.6 km
  • Jordan Creek Town Center - 2 min drive - 2.8 km
  • Drake University - 10 min drive - 16.0 km
  • Iowa Events Center - 11 min drive - 18.8 km
  • Casey's Center - 11 min drive - 19.1 km

Getting around

  • Des Moines International Airport (DSM) - 25 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Culver's - ‬15 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Panera Bread - ‬14 min walk

About this property

Comfort Inn & Suites West Des Moines

Comfort Inn & Suites West Des Moines offers 82 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This West Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 82 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with premium TV channels are provided, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center.
Grab a bite from the grocery/convenience store serving guests of Comfort Inn & Suites West Des Moines. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in West Des Moines? This hotel has 888 square feet (82 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 888 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

24-hour pool access
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Suites
Comfort Inn Suites West Des Moines

Comfort Inn & Suites West Des Moines Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 369 out of 620 reviews
Rating 8 - Good. 168 out of 620 reviews
Rating 6 - Okay. 50 out of 620 reviews
Rating 4 - Poor. 14 out of 620 reviews
Rating 2 - Terrible. 19 out of 620 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Chintamani S

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean, fresh linen and supplies, and as advertised. There was an issue with the microwave and fridge and the staff fixed the issue within 5 minutes, late at night. Very helpful staff. The breakfast is a typical continental breakfast. (Would appreciate a couple more options for vegetarians, maybe potatoes or fresh vegetables?). Overall, it was a very good stay and highly recommend it.
Stayed 1 night in Jan 2026

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities
Everything was exactly as expected. Clean room, good variety of choices at breakfast, firm but not too firm bed, pillows were not very supportive, loved the walk in glass door shower. Really happy they had multiple Tesla chargers but found they were very slow…12 amp which was much slower than our home charger but still provided us some needed charge.
Stayed 1 night in Feb 2026

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kind and courteous staff. Clean room, comfortable bed. Good location.
Stayed 1 night in Jan 2026

10/10 Excellent

Greg

Stayed 1 night in Jan 2026

10/10 Excellent

Bev

Stayed 2 nights in Nov 2025

6/10 Okay

Melissa

Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice staff, clean lobby, clean room, quiet area
Stayed 1 night in Jan 2026

10/10 Excellent

Ed

Stayed 1 night in Jan 2026

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean, good for a one night stay. The elevator broke down and we didn’t know it. I was stuck inside for about 5-7 minutes. When I did get off because I called my husband who kept trying to get the doors to open, the front desk attendants didn’t seem concerned at all. They told my husband it could be 30-45 minutes before it was fixed. Luckily that didn’t happen. I won’t chance that again. Will not be staying there ever!
Stayed 1 night in Jan 2026

6/10 Okay

Terry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was awful. Eggs were lukewarm and tasteless. Sausage was undercooked. The orange juice was warm out of a supposed to be cooler. All in all, a shameful effort. Grade F!
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very adequate. Our room was upgraded and very spacious!
Stayed 2 nights in Jan 2026

10/10 Excellent

Tiffany

Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Dec 2025

2/10 Terrible

Steve

Liked: Cleanliness
Disliked: Staff & service
Stayed at the same time as a youth hockey team. The hotel either didn't provide the team with any behavioral guidelines (curfew, noise, conduct in common areas, etc.), or they just didn't bother enforcing them. The kids were playing hockey in the hallways until close to 1am. Kids were unattended most of the time, and when their parents/chaperones WERE there, they were making noise too. The best I could get from the desk staff was an offer to move me up to the 4th floor to a room right off the elevator, which would have resulted in the same problem. It was awful. Do yourself a favor and don't trust this place with your sleep. Once they've got your money, you're on your own.
Stayed 3 nights in Dec 2025

8/10 Good

Margot

Travelled with partner
Liked: Cleanliness, staff & service
Someone was smoking dope on our floor. The whole floor including our room smelled of it. Quite unpleasant.
Stayed 1 night in Dec 2025

8/10 Good

Peter

The only problem was keys didn't work on the door...
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Clean, no issues.
Stayed 1 night in Nov 2025

8/10 Good

Darrell

Stayed 1 night in Nov 2025

10/10 Excellent

scott

Stayed 1 night in Nov 2025

10/10 Excellent

Linsey

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Nov 2025

8/10 Good

Todd, Council Bluffs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Oct 2025

8/10 Good

Tim

Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great!
Stayed 1 night in Sep 2025

10/10 Excellent

JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Great room, very big. The staff was king. Great place to stay!!
Stayed 3 nights in Oct 2025