Hampton Inn & Suites Des Moines Downtown

2.5 star property

Photo gallery for Hampton Inn & Suites Des Moines Downtown

Exterior
Indoor pool, pool loungers
Reception
Minibar, free cots/infant beds, free WiFi, bed sheets
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Pet-friendly
  • 24/7 front desk

Explore the area

View map
120 Sw Water St, Des Moines, IA, 50309
  • Principal Park
    ‪5 min walk‬
  • Iowa Events Center
    ‪11 min walk‬
  • Casey's Center
    ‪14 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪10 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-in shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 5
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub (Balcony)

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in shower & hearing accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, River View

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, River View

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 5
  • 1 King Bed

Studio, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 5
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing accessible)

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Balcony, River View

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 5
  • 1 King Bed

Similar properties

About the area

Des Moines

With a stay at Hampton Inn & Suites Des Moines Downtown, you'll be centrally located in Des Moines, a 6-minute walk from Principal Park and 11 minutes by foot from Iowa Events Center. .This hotel is 0.9 mi (1.4 km) from Casey's Center and 0.9 mi (1.5 km) from EMC Expo Center.

What's nearby

  • Principal Park - 5 min walk - 0.4 km
  • Iowa Events Center - 11 min walk - 1.0 km
  • EMC Expo Center - 13 min walk - 1.1 km
  • Casey's Center - 14 min walk - 1.2 km
  • Iowa State Capitol Building - 2 min drive - 1.7 km

Getting around

  • Des Moines International Airport (DSM) - 23 min drive

Restaurants

  • ‪Blaze Pizza - ‬6 min walk
  • ‪Hessen Haus - ‬4 min walk
  • ‪Johnny's Hall of Fame - ‬5 min walk
  • ‪Fuzzy's Taco Shop - ‬5 min walk
  • ‪El Bait Shop - ‬3 min walk

About this property

Hampton Inn & Suites Des Moines Downtown

Riverfront hotel with free breakfast and a fitness center
Hampton Inn & Suites Des Moines Downtown offers 131 air-conditioned accommodations with minibars and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 39-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 131 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as minibars and microwaves.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary on-the-go breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Des Moines? This hotel has 1200 square feet (108 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 104 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 20.00 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Des Moines Downtown
Hampton Inn Des Moines Downtown
Hampton Inn & Suites Des Moines Downtown Iowa
Hampton Inn Moines Downtown Hotel
Hampton Inn Moines Downtown
Hampton & Suites Des Moines

Reviews

Hampton Inn & Suites Des Moines Downtown Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 582 out of 1011 reviews
Rating 8 - Good. 252 out of 1011 reviews
Rating 6 - Okay. 91 out of 1011 reviews
Rating 4 - Poor. 48 out of 1011 reviews
Rating 2 - Terrible. 38 out of 1011 reviews

Reviews

6/10 Okay

christopher

Liked: Cleanliness, staff & service, property conditions & facilities

Wouldn’t recommend

We booked for handicap access the toilet was way to short to be ADA compliant I had to physically lift my husband off of it! Air flow to the bed sleeping area was horrible maybe a small ceiling fan in that area would help. Balcony was covered in cobwebs and live spiders. Room was very clean just a few little adjustments would help
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Dan

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Property was very satisfactory. Check in adequate. After hours employees.... left an impression that will never be given a chance to be repeated, at least not at this location.
Stayed 1 night in Jun 2025

10/10 Excellent

Jim

Stayed 1 night in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay for an I-Cubs game!

We came to DM for an I-Cubs game and had a phenomenal stay here! We could walk to the game, the Farmer's Market, endless bars & restaurants, it was amazing!
Stayed 1 night in Jun 2025

10/10 Excellent

Dena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. It was peaceful the balcony river view was great. The hot tub was also very clean and nice.
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible management

Had an issue in the room they couldn’t fix and did not compensate, offer a different room, then said there was no report of an issue when I have all the screen shots of my communication with them. Terrible service. Will never stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Gayatri, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities
Waterfront
Stayed 1 night in May 2025

10/10 Excellent

Maci

Stayed 2 nights in May 2025

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Angie

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Nice hotel in good location, but had to pay $20 to park in the parking garage. anyone from the public can park in this garage you do not need a hotel key. the receipt printer printed blank. our vehicle was damaged with vandalism while parked there.
Stayed 1 night in May 2025

6/10 Okay

Heather, Clinton

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
People are wonderful, but property is outdated and dirty in spots. (Leak stains in ceiling, paint coming off walls, carpet outdated). Needs a good cleaning and remodeling of rooms.
Stayed 2 nights in May 2025

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jamie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient location
Stayed 1 night in May 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Staci

Stayed 1 night in May 2025

8/10 Good

Neal

Stayed 1 night in May 2025

4/10 Poor

Krystal

Travelled with group
Disliked: Staff & service
I only received $10 of my $30 incidentals back but i dont know why
Stayed 1 night in May 2025

8/10 Good

Mark

Stayed 1 night in May 2025

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to restaurants.
Stayed 1 night in May 2025

8/10 Good

Kristine

Liked: Cleanliness, staff & service
Room was very clean and staff were great. Parking garage was difficult and the blinds in the room wouldn’t close allowing light in that morning.
Stayed 1 night in May 2025

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Iowa Cubs game!
Stayed 1 night in May 2025

10/10 Excellent

Aprill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, expedient, and quite helpful. They are very knowledgeable about the area and suggested some great dives to check out.
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Didn’t get towel after our first night. Didn’t clean our room after first night.
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Stayed 1 night in Apr 2025