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Holiday Inn Downtown - Mercy Area by IHG

3.0 star property

Photo gallery for Holiday Inn Downtown - Mercy Area by IHG

Exterior
1 bedroom, premium bedding, pillow-top beds, laptop workspace
Indoor pool
Exterior
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

View map
1050 6th Ave, Des Moines, IA, 50314
  • Place, Iowa Events Center
    ‪5 min walk‬
  • Place, Casey's Center
    ‪10 min walk‬
  • Place, Drake University
    ‪2 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(15 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Standard Room

8.0 out of 10
Very good
(14 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Standard Room, 2 Double Beds

7.8 out of 10
Good
(40 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(37 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 Double Bed

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About the area

Des Moines

Holiday Inn Downtown - Mercy Area by IHG is centrally located in Des Moines, a 4-minute walk from Iowa Events Center and 8 minutes by foot from Community Choice Credit Union Convention Center. .This hotel is 0.6 mi (0.9 km) from Casey's Center and 1.1 mi (1.7 km) from Des Moines Civic Center.

What's nearby

  • Iowa Events Center - 5 min walk - 0.4 km
  • Casey's Center - 10 min walk - 0.8 km
  • Des Moines Civic Center - 16 min walk - 1.4 km
  • Drake University - 2 min drive - 2.1 km
  • Principal Park - 2 min drive - 2.1 km

Getting around

  • Des Moines International Airport (DSM) - 22 min drive

Restaurants

  • ‪Northern Vessel - ‬12 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Jethro's Bbq All Stars - ‬13 min walk
  • ‪Buzzard Billy's - ‬13 min walk
  • ‪Southview Cafe - ‬17 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

Hotel with free airport shuttle, a quick walk to Iowa Events Center
Holiday Inn Downtown - Mercy Area by IHG offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Des Moines hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 251 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy a satisfying meal at Genevieve Restaurant serving guests of Holiday Inn Downtown - Mercy Area by IHG. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Des Moines? This hotel has 8999 square feet (836 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Genevieve Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Cityscape Lounge - This lobby lounge specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free return airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cityscape Lounge
  • Genevieve Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 8,999 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 11.20 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Holiday Inn Downtown - Mercy Area by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 426 out of 1002 reviews
Rating 8 - Good. 276 out of 1002 reviews
Rating 6 - Okay. 160 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 61 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ally

Stayed 1 night in Jul 2025

6/10 Okay

Cathleen, Reno

Liked: Staff & service
The property is not near any restaurants or supermarket so it’s hard to get a meal or take food back to the room
Stayed 1 night in Jul 2025

10/10 Excellent

sierra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Nevelyn

Never ate at the hotel.
Stayed 6 nights in Jul 2025

6/10 Okay

William

Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great but the parking lot was closed and the pool was small for the size of the hotel.
Stayed 1 night in Jul 2025

8/10 Good

Richelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning wasn’t performing. Bad timing in late July.
Stayed 4 nights in Jul 2025

8/10 Good

Raven

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this property to others. The staff was helpful and provided excellent customer service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Seth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy Check-In, relatively clean room, consistent housekeeping. Area nearby wasn't the prettiest but a short walk from downtown Des Moines. Parking lot was under construction and inconvenient
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities
Close to Casey evwnt center
Stayed 2 nights in Jul 2025

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Laura

Disliked: Property conditions & facilities
Parking lot was closed off. We had to walk quite a bit with all of our luggage to a lot that was not close. It was raining on and off. No signs about it until you pulled up the drive. I would not have picked this hotel had I known. And I paid a steep price for it. I will not be back.
Stayed 1 night in Jul 2025

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Arnoldo

Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Property well cared for. Breakfast wasn’t free, but quite enjoyable.
Stayed 5 nights in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly.
Stayed 2 nights in Jul 2025

6/10 Okay

Jen

Liked: Staff & service
Water leaks in the ceiling when we walked in the lobby, parking area was "closed" to be redone, it was confusing to figure out where to park
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Iisiah

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
The tv didn’t work and kids running around playing ding dong ditch
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Stayed 1 night in Jul 2025

6/10 Okay

Zeena

Business traveller
Liked: Amenities
Disliked: Cleanliness
The towels had a lot of stains on them, and the area didn’t have much to do. Other than that the place was decent and friendly people.
Stayed 3 nights in Jul 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025