Residence Inn Des Moines Downtown

3.0 star property

Photo gallery for Residence Inn Des Moines Downtown

Property amenity
37-inch TV with cable channels
View from property
Reception
Lobby

Popular amenities

  • Hot tub
  • Pool
  • Kitchen
  • Parking available
  • Housekeeping

Explore the area

Map
100 SW Water Street, Des Moines, IA, 50309
  • Principal Park
    ‪6 min walk‬
  • Iowa Events Center
    ‪10 min walk‬
  • Casey's Center
    ‪13 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪10 min drive‬

Room options

Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(16 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Basic Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Des Moines

With a stay at Residence Inn Des Moines Downtown, you'll be centrally located in Des Moines, a 2-minute drive from Casey's Center and 5 minutes from Drake University. .This hotel is 4 mi (6.5 km) from Iowa State Fairgrounds and 10.9 mi (17.5 km) from Adventureland.

What's nearby

  • Des Moines Civic Center - 3 min walk - 0.3 km
  • Principal Park - 6 min walk - 0.6 km
  • Iowa Events Center - 10 min walk - 0.8 km
  • EMC Expo Center - 11 min walk - 1.0 km
  • Casey's Center - 13 min walk - 1.1 km

Getting around

  • Des Moines International Airport (DSM) - 24 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Royal Mile - ‬6 min walk
  • ‪Court Avenue Restaurant & Brewing Company - ‬5 min walk
  • ‪El Bait Shop - ‬2 min walk
  • ‪Fongs Pizza - ‬6 min walk

About this property

Residence Inn Des Moines Downtown

Hotel with free breakfast, near Casey's Center
Residence Inn Des Moines Downtown offers 127 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 127 guestrooms, featuring kitchens with refrigerators and ovens. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and microwaves.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Residence Inn Des Moines Downtown. Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Des Moines? This hotel has 388 square feet (36 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM. The hotel offers a complimentary manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 15 2024 to November 14 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 30 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 20.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Aparthotel Des Moines Downtown
Residence Inn Des Moines Downtown
Residence Inn By Marriott Des Moines Downtown Iowa
Residence Inn Moines Downtown Aparthotel
Residence Inn Moines Downtown
Residence Inn Des Moines Downtown Iowa
Des Moines Downtown Des Moines
Residence Inn Des Moines Downtown Hotel
Residence Inn Des Moines Downtown Des Moines
Residence Inn Des Moines Downtown Hotel Des Moines

Residence Inn Des Moines Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 288 out of 505 reviews
Rating 8 - Good. 125 out of 505 reviews
Rating 6 - Okay. 40 out of 505 reviews
Rating 4 - Poor. 30 out of 505 reviews
Rating 2 - Terrible. 22 out of 505 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Devin

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Tony

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Meh

I waited about 10 minutes at the front desk to check in because no one was at the front desk. Another guest even commented "they" were always gone. I tried calling an operator but it still only rang the hotel front desk. The only rooms available were the suites this weekend. There was no hot water, only fluctuations between cold and tepid water.
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fastest check-in ever.
Stayed 1 night in Apr 2025

10/10 Excellent

Clarinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Comfy

I appreciated the home away from home feel. The full kitchenette and bar allows for meals in the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Stayed 2 nights in Mar 2025

10/10 Excellent

Candace

Stayed 1 night in Apr 2025

2/10 Terrible

Kassady

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I will not tell you how much a spent on a room for one night, but for the price it was absolutely not worth it. The ONE reason I booked was for the dual bedrooms and hot tub. The hot tub didn’t work. Front desk said maintenance wasn’t on site and they’d have to leave them a note. Unacceptable for what we paid.
Stayed 1 night in Apr 2025

6/10 Okay

HARRY, Chicago

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jesus

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome place to stay, quick walk in the sky walks to get to events and places to eat and shop. Parking ramp for the hotel making for an easy parking every time. Inside of hotel was great and awsome breakfast service.
Stayed 3 nights in Mar 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing that was really bad was no hot water Sat am when trying ro shower. Not good and they didnt do anything about since I booked with hotels.com
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service

Tommy at the front desk demonatrated a true level of what it means to take pride in one's work. Tommy excels in effective communication by being able to quickly read people, anticipate their needs and offer what they are truly seeking as a guest in the Residence Inn. Tommy made our stay enjoyable simply from him just being his charismatic self. The breakfast was fantastic! The attached parking ramp created a sense of security for my vehicle and was well worth the $20/day. I will definitely stay here next time I'm back in DSM.
Stayed 2 nights in Mar 2025

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Deana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a issue with the toilet making her beeping sound all thru the night I was able to produce a recording to front desk.
Stayed 1 night in Mar 2025

10/10 Excellent

Alyss

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Brooke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay! The room was wonderful, very clean. I was very impressed by the full kitchen and the room layout. At first, I could not figure out how to turn on the lights so I had to take a shower in the dark. Also, I had housekeeping knocking on my door at 9-9:30am on checkout day which I didn't really appreciate. Overall, I would definitely stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Corissa

Stayed 1 night in Jan 2025

6/10 Okay

Fatima

Liked: Cleanliness, staff & service
Really great customer service. The walls were pretty thin so probably not the best for light sleepers
Stayed 1 night in Jan 2025

6/10 Okay

Don

Liked: Staff & service
When I arrived the lobby and halls smelled like weed.
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Stayed 2 nights in Dec 2024