Brunei-Muara ski resorts

The staff was so friendly and helpful. They made me feel like family. Ishmail was the best, he helped me throughout the week for coordination of tourist destinations. He was so friendly, he even gave us some local Brunei food treats to take with us. He coordinated a water village tour with Sheffy and Soprie that was really fun. Ismail made us feel special. Also Amalina at the front desk was superb! Raymeen, Shidah, and Fatin at the front desk were excellent too. Ziman, the concierge was really helpful. Ari the housekeeper did a great job cleaning our room. Muiz at breakfast was very nice. I also enjoyed speaking Maui, who represents the Canada High Commission. We had a great experience!

Facility - 8/10. Slightly old and some spots on the carpet but overall, good. Staff - 11/10. Amazing staff. They are the best part of this place. Breakfast - 2/10. limited option. Only omelet available to order. You get water, watermelon juice, 1 type of fruit, cereal +milk, bread, 1 hot main and 1 hot side dish as buffet style. Make sure to go early before 7 if you dont want the left over scrap of hot food. Location - 5/10. Not close to anything touristic or the center. Need to use taxi to get anywhere. But some stores around and everyone knows the building.

Great location, great food for breakfast buffet

Great

The airport shuttle was easy to find. The manager and the Starr were very helpful. City tour arranged free by the hotel is a very nice gesture.

Good