Fukushima Prefecture ski resorts

Staff very friendly! Spend the extra money for the onsen in the room and for the buffet dinner! They are both worth every penny! We can’t wait to go back. The only downside was the bed/futon and bean pillows. The bed and pillow was uncomfortable and my husband didn’t like the futon and he sleeps on the floor every night. The “Las Vegas” was ok but many machines were down. Loved the pipe organ!!

This was our first stay at an APA hotel. We were very impressed. The staff were incredibly professional and spoke excellent English. Our room was stylishly furnished and well stocked with many amenities. Additionally we liked the information channel that was provided. The air conditioning could have been a little stronger. Clothes washing facilities were excellent. All in all, we have to say APA is #1!

Partner and I shared a room - quite a small space, but totally comfortable for a couple nights! Everything was very clean and tidy, and staff were very friendly. There was a smart TV in the room, and good wifi. They make a good effort for eco-friendliness too! It’s literally a 1-2 minute walk to Aizuwakamatsu Station, and there are plenty of places to eat in the vicinity. They also offer a complimentary breakfast buffet which is lovely!

Onsen was wonderful

This was absolutely one of the worst trips I have ever done. Hotels.com help contribute to this. Not so great experience. Both the hotels.com and the resorts websites provided false information. The conditions were so bad that I landed up leaving a day early. I had to take someone to the hospital due to the dirtiness. I did not get refunded and I was actually charged more than what was expected. The location was great and the staff was great but they were unforgiving when it came to providing a refund or understanding the situation. Do not recommend this place unless you don't mind old worn down overcharged definitely not a two-star hotel resorts. One note you will have to pay for everything even if it says all exclusive.

Pretty good