Guatemala ski resorts

Good location great service

Their parking for big vehicles is at a different building but it has an elevator that takes you straight to the hotel. It needs better labeling.

The place looks magnificent. Great gardens, and excellent view. However extremely poor value for money. We paid more than USD 320 per night and we got nothing for that amount: No coffee in the room, no minibar, no body lotion, no iron, no bath robes, no gim, no shuttle services to the main city street. The hotel restaurant has poor menu and very expensive. To summarize - very poor value for the money we had paid.

Great staff!

Everything was exceptional! Staff, room, service, accommodation (needed a late check out), and the ambiance was excellent! This was my second stay there and upgraded to Superior spa suite. That room will WOW you! We will be back!

I enjoyed my stay. The property overall is in good condition, the room bathrooms could use an upgrade but otherwise very nice and clean.