Barceló Guatemala City

4.5 star property

Photo gallery for Barceló Guatemala City

Lobby
Restaurant
Executive Room (Superior) | View from room
Restaurant
Outdoor pool, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
  • La Aurora Zoo
    ‪11 min walk‬
  • U.S. Embassy in Guatemala
    ‪16 min walk‬
  • Oakland Mall
    ‪19 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪12 min drive‬

Room options

Superior Room, Terrace

  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room (Superior)

  • City view
  • 34.5 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room (Premium Level)

  • City view
  • 34.5 sq m
  • Sleeps 4
  • 1 King Bed

Suite Duplex Premium Level

  • City view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Guatemala City

Located in Guatemala City (Zona 9), Barceló Guatemala City is within a 5-minute drive of Natural History Museum and Oakland Mall. .This luxury hotel is 2.1 mi (3.4 km) from Children's Museum and 2.4 mi (3.8 km) from Teatro Nacional.

What's nearby

  • La Aurora Zoo - 11 min walk - 0.9 km
  • U.S. Embassy in Guatemala - 16 min walk - 1.4 km
  • Embassy of Mexico in Guatemala - 18 min walk - 1.5 km
  • Oakland Mall - 19 min walk - 1.6 km
  • Paseo Cayala - 8 min drive - 7.6 km

Getting around

  • La Aurora Intl. Airport (GUA) - 12 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Strikers Sport Bar - ‬3 min walk
  • ‪El Cafetal - ‬6 min walk

About this property

Barceló Guatemala City

Luxury hotel with 3 restaurants and a full-service spa
Barceló Guatemala City offers 397 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.
Stay in one of 397 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a 24-hour health club, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 24 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
Barceló Guatemala City has 3 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4 AM to 11 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (155 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Barceló Guatemala City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2043 out of 2845 reviews
Rating 8 - Good. 458 out of 2845 reviews
Rating 6 - Okay. 164 out of 2845 reviews
Rating 4 - Poor. 78 out of 2845 reviews
Rating 2 - Terrible. 102 out of 2845 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis, Winthrop

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent Service
Stayed 4 nights in Dec 2024

10/10 Excellent

Luis

Stayed 3 nights in Jan 2025

8/10 Good

claudio r

Stayed 4 nights in Jan 2025

10/10 Excellent

Felix

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guatemala trip

Comfortable, very close to airport. Friendly staff. Check in somewhat slow.
Stayed 2 nights in Jan 2025

6/10 Okay

Augusto Erick

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation
Stayed 1 night in Jan 2025

10/10 Excellent

Mayra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️❤️❤️❤️❤️❤️
Stayed 2 nights in Jan 2025

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great. The restaurant is very expensive though.
Stayed 1 night in Jan 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool, hot tub and large open deck area. Lobby very spacious and all amenities exceeded expectations. Restaurants, staff great annd overall felt very safe in and around hotel. Only downside was extremely slow check-in process both times we had to check in.
Stayed 1 night in Jan 2025

8/10 Good

Galina Miriam Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. My only complaint would be the pillows smelt old and stale, the carpet needs a clean, the fridge was not working and the water wasn’t hot often so had to shower in cold water. Food is expensive for what it is. Staff are the warmest honest people ever.
Stayed 6 nights in Jan 2025

10/10 Excellent

Freddy

Everything was as advertised, we love this hotel
Stayed 7 nights in Jan 2025

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet was not working properly. I reported but never fixed
Stayed 7 nights in Jan 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

JI SEUNG

Stayed 2 nights in Jan 2025

8/10 Good

Geoffrey, Spruce Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great recreational facilities and convenient shuttle to the airport. Only complaint about the room was that the water from the shower head was like painful needles and the shower door leaked water onto the floor. Otherwise a very comfortable quiet room.
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda Ann

Stayed 5 nights in Nov 2024

10/10 Excellent

Carolina

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and staff. Great breakfast in nice restaurant. Add the breakfast when booking.
Stayed 1 night in Jan 2025

10/10 Excellent

jim, Oakland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport. Really expensive dining options in the hotel and it felt very unsafe to walk around the neighborhood to check out other dining options. We entered one restaurant where we were patted down for weapons. The vibe seemed unsafe and we left.
Stayed 1 night in Jan 2025

10/10 Excellent

Andre, graniteville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Very clean and staff is very welcoming and accommodating. I would definitely stay here again!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Carlos

Stayed 1 night in Jan 2025

8/10 Good

teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior was grand, old wood. was there one night, they took care of you.
Stayed 1 night in Jan 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025