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Barceló Guatemala City

4.5 star property

Photo gallery for Barceló Guatemala City

Outdoor banquet area
Restaurant
Outdoor pool, pool loungers
Lobby
Executive Room (Superior) | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
  • La Aurora Zoo
    ‪8 min walk‬
  • U.S. Embassy in Guatemala
    ‪16 min walk‬
  • Oakland Mall
    ‪17 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

View all photos for Superior Room, Terrace

Superior Room, Terrace

Superior Room, Terrace

9.2 out of 10
Wonderful
(204 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room (Superior)

Executive Room (Superior)

Executive Room (Superior)

9.4 out of 10
Exceptional
(26 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Premium Level)

Superior Room (Premium Level)

Superior Room (Premium Level)

8.6 out of 10
Excellent
(21 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Duplex Premium Level

Suite Duplex Premium Level

Suite Duplex Premium Level

9.2 out of 10
Wonderful
(18 reviews)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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Exterior

Wyndham Garden Guatemala City

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  • Breakfast included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,536 reviews
The price is NZ$197
includes taxes & fees
20 Sept - 21 Sept
Wyndham Garden Guatemala City

About the area

Guatemala City

Located in Guatemala City (Zona 9), Barceló Guatemala City is within a 5-minute drive of Natural History Museum and Oakland Mall. .This luxury hotel is 2.1 mi (3.4 km) from Children's Museum and 2.4 mi (3.8 km) from Teatro Nacional.

What's nearby

  • La Aurora Zoo - 8 min walk - 0.7 km
  • U.S. Embassy in Guatemala - 16 min walk - 1.4 km
  • Embassy of Mexico in Guatemala - 16 min walk - 1.4 km
  • Oakland Mall - 17 min walk - 1.5 km
  • Paseo Cayala - 6 min drive - 4.3 km

Getting around

  • La Aurora Intl. Airport (GUA) - 12 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪El Cafetal - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Burger King - ‬6 min walk

About this property

Barceló Guatemala City

Luxury hotel with 3 restaurants and a full-service spa
Barceló Guatemala City offers 397 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.
Stay in one of 397 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a 24-hour health club, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 24 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
Barceló Guatemala City has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4 AM to 11 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (155 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Reviews

Barceló Guatemala City Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 2221 out of 3045 reviews
Rating 8 - Good. 458 out of 3045 reviews
Rating 6 - Okay. 186 out of 3045 reviews
Rating 4 - Poor. 80 out of 3045 reviews
Rating 2 - Terrible. 100 out of 3045 reviews

Reviews

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay yet again here. My wife and I stumbled on this place when we eere looking for a hotel to stay before an early flight. All restaurants are great here. Staff are above and beyond to do anything to make our stay memorable. Vip access is a nice touch. This is our go to hotel anytime we come to the city.
Stayed 2 nights in May 2025

10/10 Excellent

Renzee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The customer service of the hotel staff was excellent. They were very friendly, helpful and always courteous.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sergio, Guatemala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Gaby

Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Lynda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, starting with an airport transfer and super fast check in. Large, comfortable room overlooking the city and views of volcanos. Recommend requesting the breakfast delivery. Well priced and convenient. Would stay again. Old school service in the best possible way.
Stayed 1 night in Jun 2025

10/10 Excellent

Oswaldo

Stayed 1 night in Jun 2025

10/10 Excellent

Jodie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We arrived late due to a flight delay but we were well take. care of and the property was very nice. We wish we had the time to enjoy more fully.
Stayed 1 night in Jun 2025

10/10 Excellent

HEATHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice hotel. The room i was in was very big, coffee maker, coffee, water, mini bar items. There are 4 restaurants i think and the buffet covers all meals. I did not have a chance to try the breakfast but evening buffet was very good, and the automatic coffee/cappuccino machine worked really well.. if i stay again i will want to get breakfast buffet. A really nice feature was an early breakfast menu you can fill out at night, hang on your door, choose a delivery time and for room service i thought the prices were reasonable mostly 12.00 or less. If i have another early morning departure i would definitely do this. After 2 weeks of travel with uncertain water temperatures, the shower was really great. It had all amenities including conditioner which i never usually see. And little extras like sewing kitwhich i needed.
Stayed 1 night in Jun 2025

8/10 Good

Oscar

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Normal - Mejora En Servicio

El hotel es viejo pero en buenas condiciones, el personal a todo dice que no sin saber si pueden hacer algo más por un cliente que está en su hotel, y no pedí algo que no se pueda fue un ayuda como cliente y su respuesta fue NO, yo estoy acostumbrado a poder decir sí claro o déjeme coordinar para saber qué puedo hacer
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Alejandrina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service. The hotel is a need upgrades but overall meets expectations.
Stayed 1 night in Jun 2025

10/10 Excellent

lenin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Sin comentarios
Stayed 4 nights in Dec 2024

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very friendly and helpful staff! I will be staying here again :)
Stayed 7 nights in May 2025

10/10 Excellent

Tania

Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Customer service
Stayed 5 nights in Feb 2025

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stay at the Barcelo for a city break as we live in rural Guatemala. The staff is lovely and we love the pool. While not normal, there was a cleanliness issue with our carpet which I have addressed with the hotel directly. Thats why I gave the 4 stars.
Stayed 3 nights in May 2025

10/10 Excellent

Julio

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly people always!
Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Stayed 1 night in Jun 2025

10/10 Excellent

Elaine, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and the staff is wonderful. Everyone was friendly and I felt very safe on the property. There was a sufficient amount of security. I booked the Suite Duplex Premium Level, which gave you access to their VIP lounge. It offered Breakfast and snacks throughout the day. Breakfast at their main restaurant starts at 5 AM, which is very convenient if you have an early excursion planned. The selection was good, and the food was delicious. I also booked a deep tissue massage, which was amazing. I felt very relaxed afterwards, and the masseuse was nice. They only have one masseuse on the premises, so keep that in mind if you’re booking for more than one person. There’s a lot of restaurants in the area if you don’t want to dine at the hotel. A lot of American fast food chains as well. I highly recommend this hotel. I would absolutely come back to Barcelo.
Stayed 6 nights in May 2025

10/10 Excellent

Christoph, Cahabon

Business traveller, Travelled with partner
Liked: Amenities
N
Stayed 1 night in Jun 2025

10/10 Excellent

Myrna

Stayed 2 nights in May 2025

10/10 Excellent

Rodolfo, Miami

Stayed 1 night in Jun 2025

6/10 Okay

Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Fantastic hotel
Stayed 2 nights in May 2025

10/10 Excellent

Rohit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 6 nights in May 2025