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Barceló Guatemala City

4.5 star property

Photo gallery for Barceló Guatemala City

Reception hall
Outdoor banquet area
Restaurant
Indoor wedding
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
  • Place, Avenida La Reforma
    ‪3 min walk‬
  • Place, Avenida Las Américas
    ‪3 min walk‬
  • Place, La Aurora Zoo
    ‪6 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

Superior King Room With Terrace

  • Sleeps 3

View all photos for Superior Premium Level King Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Premium Level King Room

  • Sleeps 2

View all photos for Superior Room (Premium Level)

Superior Room (Premium Level)

Superior Room (Premium Level)

8.8 out of 10
Excellent
(23 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Executive Room (Superior)

Executive Room (Superior)

Executive Room (Superior)

9.4 out of 10
Exceptional
(28 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Room, Terrace

Superior Room, Terrace

Superior Room, Terrace

9.2 out of 10
Wonderful
(214 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite Duplex Premium Level

Suite Duplex Premium Level

Suite Duplex Premium Level

9.2 out of 10
Wonderful
(20 reviews)
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite Duplex Premium Level

In-room safe, desk, blackout curtains, iron/ironing board

Suite Duplex Premium Level

  • Sleeps 2

Similar properties

View from property
Hotel Biltmore Guatemala
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 1,004 reviews
The price is NZ$179
includes taxes & fees
2 Jan - 3 Jan 2026
Hotel Biltmore Guatemala

About the area

Guatemala City

Located in Guatemala City (Zona 9), Barceló Guatemala City is within a 5-minute drive of Natural History Museum and Oakland Mall. .This luxury hotel is 2.1 mi (3.4 km) from Children's Museum and 2.4 mi (3.8 km) from Teatro Nacional.

What's nearby

  • Avenida La Reforma - 3 min walk - 0.3 km
  • Avenida Las Américas - 3 min walk - 0.3 km
  • El Obelisco - 5 min walk - 0.4 km
  • La Aurora Zoo - 6 min walk - 0.6 km
  • Oakland Mall - 17 min walk - 1.5 km

Getting around

  • La Aurora Intl. Airport (GUA) - 12 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Denny's - ‬4 min walk
  • ‪El Cafetal - ‬6 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Lobby Bar - ‬3 min walk

About this property

Barceló Guatemala City

Luxury hotel with 3 restaurants and a full-service spa
Barceló Guatemala City offers 397 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.
Stay in one of 397 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a 24-hour health club, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 24 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
Barceló Guatemala City has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4 AM to 11 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (155 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Barceló Guatemala City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2284 out of 3120 reviews
Rating 8 - Good. 473 out of 3120 reviews
Rating 6 - Okay. 186 out of 3120 reviews
Rating 4 - Poor. 82 out of 3120 reviews
Rating 2 - Terrible. 95 out of 3120 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
For the price is this the best place to stay in Guatemala City! Breakfast buffet is wonderful! Hotel was very clean and the bed was so comfortable! Thank you for making my stay wonderful and I am looking forward to staying with you again. :)
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard, Johnstown

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After shuttle pick up us from airport, we were ready to register at the lobby but they told us we must have to wait 1 hr., We left our luggage and came back after 2 hrs, and Manager told us it wasn't clean yet the room but he can give us a room with 2 beds, that was good, anyway just saying the room wasn't ready but they gave us another option to don't wait anymore,
Stayed 4 nights in Aug 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent service the staff is so nice.
Stayed 4 nights in Sep 2025

8/10 Good

Juan

Stayed 4 nights in Aug 2025

10/10 Excellent

Zonia

Stayed 1 night in Sep 2025

6/10 Okay

FELIPE, oak brook

Travelled with partner
Liked: Staff & service
Friendly staff Average property. The facility, gym, bathrooms are outdated
Stayed 1 night in Sep 2025

10/10 Excellent

Richard, Johnstown

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 1 night in Sep 2025

10/10 Excellent

Ronaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and ease access
Stayed 1 night in Sep 2025

10/10 Excellent

Yuri, Panama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best value for money. Best location, perfectly maintained and absolutely perfect service. 5 stars.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lois Jean, Dupont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

jose, Sacramento

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The, cleanness, Attention, Customer Breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Stayed 4 nights in Sep 2025

10/10 Excellent

Traci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long flight, the shuttle was there waiting for us and check-in was easy. We were jet lagged and didn’t get to enjoy the amenities much, but the hot tub eased us into a nice sleep after days of travel.
Stayed 1 night in Sep 2025

10/10 Excellent

Carina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! Staff were very friendly and hotel was beautiful and well maintained. Only thing is that I got an “upgrade” that didn’t feel like one, so I just went back to my regular room
Stayed 4 nights in Sep 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Stars

5 Stars all the way.
Stayed 2 nights in Sep 2025

8/10 Good

Robert, LEHI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Sep 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always love Barcelo. Only good things to say. Large and excellent staff
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Barcelo is a vey comfortable hotel with great facilities and service.
Stayed 1 night in Sep 2025

4/10 Poor

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away from this

Hotel has seen better days, our bathroom was old and not well maintained, ugly tiles stains in the batch for example, smelly carpets
Stayed 1 night in Aug 2025

10/10 Excellent

MERCEDES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, and safe.
Stayed 1 night in Sep 2025

10/10 Excellent

Elba

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Sep 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
It has a sports bar with good food and two other restaurants on site plus a nice lobby bar. Nice place for a short stay
Stayed 1 night in Sep 2025