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Barceló Guatemala City

Photo gallery for Barceló Guatemala City

Outdoor banquet area
Property video
Indoor wedding
Lobby
Reception hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
  • Place, Avenida La Reforma
    ‪3 min walk‬
  • Place, Avenida Las Américas
    ‪5 min walk‬
  • Place, La Aurora Zoo
    ‪8 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

Room options

Superior King Room With Terrace

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Premium Level King Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Premium Level King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room (Premium Level)

Superior Room (Premium Level)

Superior Room (Premium Level)

8.8 out of 10
Excellent
(31 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Room (Superior)

Executive Room (Superior)

Executive Room (Superior)

9.2 out of 10
Wonderful
(32 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room, Terrace

Superior Room, Terrace

Superior Room, Terrace

9.2 out of 10
Wonderful
(228 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite Duplex Premium Level

Suite Duplex Premium Level

Suite Duplex Premium Level

9.4 out of 10
Exceptional
(21 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite Duplex Premium Level

In-room safe, desk, blackout curtains, iron/ironing board

Suite Duplex Premium Level

  • Sleeps 2
  • Free Wi-Fi

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About the area

Guatemala City

Located in Guatemala City (Zona 9), Barceló Guatemala City is within a 5-minute drive of Natural History Museum and Oakland Mall. .This luxury hotel is 2.1 mi (3.4 km) from Children's Museum and 2.4 mi (3.8 km) from Teatro Nacional.

What's nearby

  • Avenida La Reforma - 3 min walk - 0.3 km
  • Avenida Las Américas - 5 min walk - 0.4 km
  • El Obelisco - 6 min walk - 0.6 km
  • La Aurora Zoo - 8 min walk - 0.7 km
  • Oakland Mall - 17 min walk - 1.5 km

Getting around

  • La Aurora Intl. Airport (GUA) - 12 min drive

Restaurants

  • ‪Lobby Bar - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Strikers Sport Bar - ‬3 min walk

About this property

Barceló Guatemala City

Barceló Guatemala City offers 397 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.
Stay in one of 397 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a 24-hour health club, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 24 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
Barceló Guatemala City has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4 AM to 11 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (155 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Barceló Guatemala City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2472 out of 3322 reviews
Rating 8 - Good. 483 out of 3322 reviews
Rating 6 - Okay. 194 out of 3322 reviews
Rating 4 - Poor. 80 out of 3322 reviews
Rating 2 - Terrible. 93 out of 3322 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Davender

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Feb 2026

10/10 Excellent

Marta

Business traveller
Liked: Cleanliness, staff & service, amenities
I was very happy with my room
Stayed 2 nights in Feb 2026

10/10 Excellent

Joshua

Stayed 1 night in Feb 2026

10/10 Excellent

Lorna

Stayed 1 night in Feb 2026

10/10 Excellent

Isaias

Liked: Cleanliness, staff & service, amenities
Everything was clean and the staff was kind
Stayed 1 night in Feb 2026

10/10 Excellent

mario

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean rooms, excellent environment. Amazing staff.
Stayed 2 nights in Jan 2026

6/10 Okay

CARLOS, Seattle

Liked: Cleanliness
Premium lounge open until 9pm got there around 820pm. 2 cookies left i asked if more where avaliable and i was told since they closing at 9pm those where the last ones. So if you are coming late you Wil be lucky to get pastries and cookies. Why stay open if they don't have enough
Stayed 1 night in Feb 2026

8/10 Good

Francisco

Room service
Stayed 14 nights in Dec 2025

10/10 Excellent

Monica

Stayed 1 night in Feb 2026

10/10 Excellent

Kingshuk, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
The staff and the rooms are perfect for my family.
Stayed 1 night in Feb 2026

8/10 Good

eileen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, safe, nice comfy bed, helpful and friendly staff.
Stayed 1 night in Feb 2026

10/10 Excellent

Rodolfo, Miami

Stayed 1 night in Jan 2026

6/10 Okay

gal

Business traveller
Liked: Cleanliness, staff & service
the room is OK, the bed and pillow are decent, but not great the shower was a light drizzle and althou I asked, it was not fixed also, make sure to shcek in before night or it will take a long time
Stayed 3 nights in Jan 2026

6/10 Okay

Steve

Free coffee in the lobby in the morning would be nice.
Stayed 1 night in Jan 2026

10/10 Excellent

Alba

Stayed 3 nights in Jan 2026

6/10 Okay

Joshua

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We booked this hotel because it’s a beautiful place and because it has airport transportation. The airport transportation was so bad on many levels. We called ahead for our pick up and saw the van but before we could get to it it drove away. So we had to wait another 25 minutes in the cold with a baby and 2 kids. Then to get an airport transfer back to The airport they said the only go once an hour and they were full and booked up for 4 hours and had one available that was to late for our flight. They said sorry you can take a taxi for $40 when it should have been included in our stay. Need to have more airport runs for the many people who stay there.
Stayed 1 night in Jan 2026

10/10 Excellent

Brandon, Norwalk

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and really comfortable. I had a great view of the city and the pool. I loved this hotel and the Barcelo also has a great gym spa and steamroom. 10/10 highly recommend.
Stayed 3 nights in Jan 2026

8/10 Good

dafina

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and nice. However the fridge/mini bar was locked. The food in the hotel was good and everyone was very helpful. I would go back again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Karla Ivanova, Horsham

Stayed 1 night in Jan 2026

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Very friendly and helpful staff. Super comfy beds as well!
Stayed 1 night in Jan 2026

10/10 Excellent

Walters, Horsham

Liked: Cleanliness, amenities, property conditions & facilities
Amabilidad, atención del personal y la limpieza
Stayed 2 nights in Jan 2026

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great experience!! Our last day we where chosen for a free dinner at La Fuente, it was a nice touch to finalize our last day.
Stayed 8 nights in Jan 2026

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Elias

Stayed 1 night in Jan 2026

10/10 Excellent

Julio

Stayed 2 nights in Jan 2026