2/10 Terrible
Nathan
Business traveller
17 Mar 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid this hotel not Hilton quality
There is not enough space here to fully describe how disgusting and terrible this hotel is. Hilton needs to revoke it's Hilton flag from this property and turn it into a travel lodge at best. I'll give you the quick rundown
- no one at desk at check in. Only a housekeeper who spoke poor English and took forever to find a front desk clerk.
- room was in poor condition and should never have passed a cleaning inspection.
- found a poop stain on the toilet seat
- tiny black hairs all over the shower wall.
- wall ac heater unit didn't work it was stuck on 1temp and couldn't change it.
Breakfast was slim selection and no creamer for coffee. Oatmeal was lukewarm at best in the container.
Pool room was trashed and not cleaned over night then when I went to go use Hot tub I got 5 min to enjoy it and then the mgr said I had to leave so they could clean the poolroom. This was during the hours it was supposed to be open for use. They said it should be cleaned by noon but that's when I had to check out to leave so didn't even get to enjoy it. I tried to ask for extra towels and sheets and they said those are not available until housekeeping comes in each day.
So if your booking this place becomes of the expected hot breakfast, Hilton quality, comfortable and reliability with Hilton service you won't get any of that here. Book elsewhere
Nathan
Stayed 1 night in Mar 2025