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Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

Indoor pool
Free daily full breakfast
Exterior
Premium bedding, pillow-top beds, desk, blackout curtains
Standard Room, 2 Single Beds, Accessible (Communications)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View map
39675 W 12 Mile Road, Novi, MI, 48377
  • Place, Twelve Oaks Mall
    ‪3 min drive‬
  • Place, JD Racing Indoor Karting
    ‪4 min drive‬
  • Place, Suburban Collection Showplace
    ‪5 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪31 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Mobil, Transfer Shower)

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communication, Mobil, Transfer Shower)

  • 30 sq m
  • Sleeps 7
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible (Communications)

Standard Room, 2 Single Beds, Accessible (Communications)

Standard Room, 2 Single Beds, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(43 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, Multiple Beds

8.0 out of 10
Very good
(12 reviews)
  • 30 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the area

Novi

With a stay at Holiday Inn Express Hotel & Suites Detroit-Novi by IHG, you'll be centrally located in Novi, within a 10-minute drive of Suburban Collection Showplace and Henry Ford Medical Center - Columbus. .This hotel is 2 mi (3.2 km) from Twelve Oaks Mall and 2.6 mi (4.2 km) from West Oaks.

What's nearby

  • Henry Ford Medical Center - Columbus - 3 min walk - 0.3 km
  • Twelve Oaks Mall - 3 min drive - 3.2 km
  • Twelve Mile Crossing at Fountain Walk - 4 min drive - 5.7 km
  • JD Racing Indoor Karting - 4 min drive - 5.0 km
  • Suburban Collection Showplace - 5 min drive - 7.5 km

Getting around

  • Royal Oak Station - 21 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 31 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬4 min drive
  • ‪Lifestyle Food Court - ‬4 min drive
  • ‪Panera Bread - ‬19 min walk
  • ‪Daily Jam - ‬2 min drive
  • ‪Starbucks - ‬10 min walk

About this property

Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

Hotel in Novi with free breakfast and a 24-hour fitness center
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG offers 92 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 58-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 92 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (106 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Detroit-Novi
Holiday Inn Express Hotel Detroit-Novi
Holiday Inn Express Hotel And Suites Detroit-Novi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express troitNovi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express Hotel Suites Detroit Novi by IHG
Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Novi
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Hotel
"Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel"

Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 493 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Wandalarrese

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was always nice; My only issue was the bathroom was kind of "run down". The wall near the bathtub (behind the door) had a hole with water leaking out/The shower curtain was not wide enough to cover the pole and it was torn/The towel rack was coming out of the wall (it was really leaning!). The microwave was really old, and the Keurig was really dusty. We didn't use that,just got tea in the lobby.
Stayed 2 nights in Jul 2025

8/10 Good

Cindy, Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bathroom door needs to be cutdown -- we could barely open/shut it. Otherwise, we had a nice experience with very good staff at this Holiday Inn Express.
Stayed 1 night in Jul 2025

6/10 Okay

Krish

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property has spiders, ants , spider web, dirt near ac vents, peeled off trims in the washroom, no exhaust fan running, blankets have stains...
Stayed 2 nights in Jul 2025

8/10 Good

Anthony

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay….. top notch!!
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was better than expected.
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Had to leave early as I was sick. Saw an ant!
Stayed 2 nights in Jul 2025

10/10 Excellent

Lesley, Littleton

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty room. Comfortable bed. Nice big bathroom.
Stayed 1 night in Jul 2025

8/10 Good

Zhaofang

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice and clean, friendly staff, complimentary coffee and tea at the lobby, nice complimentary breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Shenita

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bathtubs needs to be resurfaced or replaced. My sister tub looked very nasty with stains
Stayed 3 nights in Jul 2025

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great area lots of parking
Stayed 3 nights in Jul 2025

4/10 Poor

Latoya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view was terrible and and the beds was small
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken Tree limbs around property that could be cleaned up. Pool area could have been cleaner and water extremely cold.
Stayed 1 night in Jul 2025

10/10 Excellent

Sondra

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast options and friendly staff!
Stayed 2 nights in Jul 2025

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were all wonderful. The property was in a safe location, but there wasn't much in the immediate vicinity. My only complaint was that they put us in a accessible room (not what I booked) and the shower was in disrepair and the shower head was so low we had to stoop to get under the water.
Stayed 1 night in Jun 2025

10/10 Excellent

George

Travelled with family, Business traveller
Liked: Cleanliness
Good quality
Stayed 2 nights in Jun 2025

6/10 Okay

Srinivas

Business traveller
Didn’t like the room at all. AC blows either high or none. Carpet is old. Bathtub clogged, spider web in bathroom.
Stayed 2 nights in Jun 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Donna

Stayed 1 night in Jun 2025

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful check in with Laura, room was spacious and clean, great coffee maker and the best breakfast!
Stayed 1 night in Jun 2025

10/10 Excellent

Latoya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recently stayed at the Holiday Inn located in a quiet suburban area. From the moment I arrived, I was warmly welcomed by Amir, the desk clerk, who was truly exceptional. Amir was not only professional and efficient but also incredibly pleasant and hospitable throughout my stay. He made check-in smooth and took the time to answer any questions with a genuine smile. His positive attitude was a bright spot and truly set the tone for the experience. The hotel itself was very clean and well-maintained, with comfortable accommodations and convenient amenities. It’s clear the staff works hard to keep the space welcoming and orderly. Unfortunately, one downside to the stay was the behavior of some of the guests. Being a person of color, I found certain interactions with fellow guests to be uninviting and at times, subtly racist. It’s disappointing to encounter this kind of atmosphere, especially in a setting meant for relaxation and hospitality. That said, my overall experience was good thanks to the cleanliness of the hotel and the professionalism of the staff—especially Amir, who deserves special recognition for his outstanding service. With more inclusive guest experiences, this Holiday Inn has the potential to be a truly excellent destination.
Stayed 1 night in Jun 2025

10/10 Excellent

Mia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025