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Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

Indoor pool
Exterior
Premium bedding, pillow-top beds, desk, blackout curtains
Free daily full breakfast
Premium bedding, pillow-top beds, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
39675 W 12 Mile Road, Novi, MI, 48377
  • Place, Henry Ford Medical Center - Columbus
    ‪3 min walk‬
  • Place, Twelve Oaks Mall
    ‪3 min drive‬
  • Place, University of Michigan
    ‪23 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪27 min drive‬

Room options

Suite, 2 Queen Beds, Accessible (Communication, Mobil, Transfer Shower)

  • 30 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(42 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(46 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, Multiple Beds

7.6 out of 10
Good
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

About the area

Novi

With a stay at Holiday Inn Express Hotel & Suites Detroit-Novi by IHG, you'll be centrally located in Novi, within a 10-minute drive of Suburban Collection Showplace and Henry Ford Medical Center - Columbus. .This hotel is 2.1 mi (3.3 km) from Twelve Oaks Mall and 2.7 mi (4.3 km) from West Oaks.

What's nearby

  • Henry Ford Medical Center - Columbus - 3 min walk - 0.3 km
  • Twelve Oaks Mall - 3 min drive - 4.7 km
  • Suburban Collection Showplace - 5 min drive - 7.5 km
  • University of Michigan - 23 min drive - 43.5 km
  • Henry Ford Museum - 29 min drive - 45.4 km

Getting around

  • Royal Oak Station - 24 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 34 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬4 min drive
  • ‪Lifestyle Food Court - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Panera Bread - ‬2 min drive

About this property

Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

Holiday Inn Express Hotel & Suites Detroit-Novi by IHG offers 92 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 58-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 92 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (106 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Detroit-Novi
Holiday Inn Express Hotel Detroit-Novi
Holiday Inn Express Hotel And Suites Detroit-Novi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express troitNovi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express Hotel Suites Detroit Novi by IHG
Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Novi
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Hotel
"Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel"

Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 499 out of 1002 reviews
Rating 8 - Good. 285 out of 1002 reviews
Rating 6 - Okay. 95 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jesus Hector

Stayed 3 nights in Dec 2025

8/10 Good

Marissa

Liked: Cleanliness, staff & service, amenities
Staff and amenities were great!
Stayed 1 night in Dec 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities
The room was extremely clean, excellent friendly
Stayed 1 night in Dec 2025

6/10 Okay

Christine

Liked: Cleanliness
Couldn’t regulate heat in room. The breakfast has gone down hill from last year-dry muffins, moldy oranges.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

8/10 Good

Kellie

Stayed 1 night in Nov 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service
Front desk clerk very attentive and professional
Stayed 1 night in Dec 2025

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was very clean. Amenities were great, and the staff was very professional and friendly. Star, my room attendant, did a great job cleaning my room.
Stayed 4 nights in Nov 2025

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Remote did not work well. Went to desk. First they said I was not working it right and maintenance would be up. No one came. Second day she put in new batteries and said maintenance would be up. Third day she looked and said there was no replacement but she would sent up maintenance. No one came. Body wash was empty. They gave meanew bottlebottle and someone would be up to put it in. No one came.
Stayed 3 nights in Nov 2025

10/10 Excellent

Karlene

Liked: Cleanliness, staff & service, amenities
Staff was friendly and helpful...room was clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The dining and desk staff were very nice and greeted me every morning, and asked if there was anything they could do to help.
Stayed 2 nights in Oct 2025

8/10 Good

Jamy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and helpful. It is a nice location. Breakfast was good. We enjoyed the pool.
Stayed 1 night in Nov 2025

10/10 Excellent

Myshiara

Stayed 2 nights in Nov 2025

8/10 Good

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice
Stayed 1 night in Nov 2025

10/10 Excellent

Larry

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities
all of the above
Stayed 1 night in Nov 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean & quiet on a brief overnight stay. Highlight was the friendly breakfast attendants; very happy and positive!
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and very spacious. The price was also great.
Stayed 1 night in Oct 2025

10/10 Excellent

Wilson

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, location and a well-kept hotel.

Stayed 5 nights in Oct 2025

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and helpful. However one staff member was standing directly outside the doors smoking. Please designate an employee smoking area so customers don't have to walk thru smoke.
Stayed 1 night in Oct 2025

4/10 Poor

krysta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The curtains in the room were ripped to shreds! It was a suite but no couch, no table and only 2 chairs - and lack of night stands . Won’t stay there again
Stayed 2 nights in Oct 2025