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Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

Indoor pool
Exterior
Free daily full breakfast
Standard Room, 2 Single Beds, Accessible (Communications)
1 bedroom, premium bedding, pillow-top beds, desk

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
39675 W 12 Mile Road, Novi, MI, 48377
  • Twelve Oaks Mall
    ‪3 min drive‬
  • JD Racing Indoor Karting
    ‪4 min drive‬
  • Suburban Collection Showplace
    ‪5 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(41 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Single Beds, Accessible (Communications)

Standard Room, 2 Single Beds, Accessible (Communications)

Standard Room, 2 Single Beds, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(36 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds

1 bedroom, premium bedding, pillow-top beds, desk

Suite, Multiple Beds

8.0 out of 10
Very good
(12 reviews)
  • 30 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Mobil, Transfer Shower)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 2 Queen Beds, Accessible (Communication, Mobil, Transfer Shower)

  • 30 sq m
  • Sleeps 7
  • 2 Queen Beds

Similar properties

Exterior

Country Inn & Suites by Radisson, Novi, MI

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
3.9 out of 5, Good, (1001)
The price is NZ$213
for 1 room
includes taxes & fees
16 Aug - 17 Aug
Country Inn & Suites by Radisson, Novi, MI

About the area

Novi

With a stay at Holiday Inn Express Hotel & Suites Detroit-Novi by IHG, you'll be centrally located in Novi, within a 10-minute drive of Suburban Collection Showplace and Henry Ford Medical Center - Columbus. .This hotel is 2 mi (3.2 km) from Twelve Oaks Mall and 2.6 mi (4.2 km) from West Oaks.

What's nearby

  • Henry Ford Medical Center - Columbus - 3 min walk - 0.3 km
  • Twelve Oaks Mall - 3 min drive - 3.2 km
  • JD Racing Indoor Karting - 4 min drive - 5.0 km
  • Suburban Collection Showplace - 5 min drive - 7.5 km
  • Henry Ford West Bloomfield Hospital - 9 min drive - 9.3 km

Getting around

  • Royal Oak Station - 21 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 31 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬4 min drive
  • ‪Garrett Popcorn Shops - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Starbucks - ‬10 min walk

About this property

Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

Hotel in Novi with free breakfast and a 24-hour fitness center
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG offers 92 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 58-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 92 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (106 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Detroit-Novi
Holiday Inn Express Hotel Detroit-Novi
Holiday Inn Express Hotel And Suites Detroit-Novi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express troitNovi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express Hotel Suites Detroit Novi by IHG
Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Novi
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Hotel
"Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel"

Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 485 out of 1001 reviews
Rating 8 - Good. 302 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Lexus

Disliked: Cleanliness
Ants in my room, nothing done by property for the inconvenience.
Stayed 1 night in Apr 2025

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the professional and kind staff especially at the breakfast and the front desk. I would recommend anyone the the Holiday Inn Express in Novi, Michigan!
Stayed 3 nights in Apr 2025

8/10 Good

Vincent, toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Staff let us get breakfast.goods even before service started.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 stars!

Fantastic stay! Exceeded expectations on all levels. Laura at the front desk went above and beyond and Charmaine the breakfast hostess was friendly and kind, clearly loves her job and people! It’s unusual to have such a great stay but this hotel knocked it out of the park!
Stayed 2 nights in Mar 2025

4/10 Poor

Vaseem Akram

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Earsell

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Check reviews before you book a room

When I arrived at the hotel to check in, I was set up with the room on the third floor as soon as I reach the door the cleaning lady in the hallway says the room is not clean. It’s not ready. We asked if she was about to clean it she says no you have to go to the desk. I don’t have that room so we went back down to the front desk the young lady that checked, the sin was gone, there was a new lady there we overheard her explaining the amenities and other things to another customer which we were not told about so when it came to our turn, we explained to her what had happened. She quickly set us up with another room and explained all of the things we had no knowledge about upon entering the room it looked clean until I looked at the cover on the bed, which had a stain on it. I went down to housekeeping and asked for a new oneI went to the bathroom. There was hair in the sink. The tub was dirty. The toilet was dirty. I personally wiped down the toilet myself. I sprayed the sink out with the products I had purchased from Walmart and then I sprayed the shower, but I was too tired to . continue cleaning so I asked if someone could come and clean it for me so they sent the housekeeping manager, Mia to take care of it she cleaned it to my liking and she also knew that I was headed to a funeral and when I came back, there was a note in the room on the counter that said I’m sorry for your loss Mia the next morning I thanked her. I really appreciated that note and her assistance cleanin
Stayed 3 nights in Mar 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Leyla

Travelled with family
Liked: Amenities
Extremely clean hotel. Breakfast is amazing and the staff super friendly and sweet
Stayed 2 nights in Mar 2025

10/10 Excellent

Aimee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, beds were comfy. Bathroom was clean and had plenty of amenities. Staff was friendly and helpful. Great area to stay close to freeways, shopping and food.
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Pretty nice, breakfast was good
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jada

Stayed 2 nights in Feb 2025

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay here again

The property and room were great. Clean, comfortable. The parking lot and roadway not so much. I know there had been weather, but some areas could have been cleaner/salted, so there was less chance of slipping (which happened to me). Otherwise, the rest has no complaints.
Stayed 1 night in Feb 2025

8/10 Good

Alphy

Stayed 1 night in Mar 2025

2/10 Terrible

Kiara

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not have a room available
Stayed 1 night in Mar 2025

10/10 Excellent

Adelita

Stayed 1 night in Feb 2025

10/10 Excellent

Kalleen

Travelled with family, Travelled with family and small children
Liked: Staff & service
The front desk staff were very nice but busy dealing with electrical issues in the hotel. The internet and cable were down as well. After a very stressful night with rowdy people in the halls and the power flickering,in the morning we were exhausted. The front desk attendant was nice enough to open pool early so the kids could go for a swim since they couldn’t watch tv. It was a okay stay despite all the issues. Would like to mention that the breakfast room attendant was on point! The breakfast was hot and delicious
Stayed 1 night in Feb 2025