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Hotel Chancellor@Orchard

3.5 star property

Photo gallery for Hotel Chancellor@Orchard

Exterior
Exterior
Lobby
Outdoor pool
Outdoor banquet area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
28 Cavenagh Road, Singapore, 229635
  • Place, Orchard Central
    ‪2 min walk‬
  • Place, Orchard Road
    ‪3 min walk‬
  • Place, ION Orchard
    ‪12 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪25 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Double or Twin Room

8.2 out of 10
Very good
(14 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Premier Double or Twin Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room 2 Single bed

In-room safe, desk, soundproofing, free WiFi

Deluxe Room 2 Single bed

  • Sleeps 2

View all photos for Premier Triple Room

In-room safe, desk, soundproofing, free WiFi

Premier Triple Room

  • Sleeps 3

View all photos for Deluxe Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Room

  • Sleeps 2

View all photos for Premier Room

In-room safe, desk, soundproofing, free WiFi

Premier Room

  • Sleeps 2

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About the area

Singapore

A stay at Hotel Chancellor@Orchard places you in the heart of Singapore, within a 15-minute walk of Orchard Road and ION Orchard. .This family-friendly hotel is 2.1 mi (3.3 km) from Marina Bay Sands Skypark and 2.3 mi (3.7 km) from Marina Bay Sands Casino.

What's nearby

  • Orchard Central - 2 min walk - 0.2 km
  • Orchard Road - 3 min walk - 0.3 km
  • Plaza Singapura - 5 min walk - 0.5 km
  • Fort Canning Park - 10 min walk - 0.9 km
  • ION Orchard - 12 min walk - 1.0 km

Getting around

  • Somerset Station - 6 min walk
  • Kempas Baru Station - 34 min drive
  • Singapore Changi Airport (SIN) - 27 min drive

Restaurants

  • ‪Samantha's Vip Wine Bar - ‬1 min walk
  • ‪Tha Siam Thai Kitchen - ‬1 min walk
  • ‪Al Madinah Restaurant - ‬1 min walk
  • ‪BISCO SAKABA ～ビスコ酒場～ - ‬1 min walk
  • ‪Bistro Du Le Pin - ‬1 min walk

About this property

Hotel Chancellor@Orchard

Family-friendly hotel with a 24-hour front desk and an outdoor pool
Hotel Chancellor@Orchard offers 488 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Singapore hotel provides complimentary wireless Internet access. Housekeeping is offered daily and refrigerators can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 488 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Bistro@Chancellor, or stay in and take advantage of the room service. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee. Children aged 4 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Children aged 4 and younger eat free breakfast.
Bistro@Chancellor - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SGD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: SGD 20 for adults and SGD 15 for children
  • A restaurant

Restaurants on site

  • Bistro@Chancellor

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 20 for adults and SGD 15 for children
  • Self parking fee: SGD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore

Hotel Chancellor@Orchard Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 114 out of 665 reviews
Rating 8 - Good. 265 out of 665 reviews
Rating 6 - Okay. 183 out of 665 reviews
Rating 4 - Poor. 66 out of 665 reviews
Rating 2 - Terrible. 37 out of 665 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

inggrid

Liked: Cleanliness
Great location, room is small and quite basic. But it's a great value overall.
Stayed 2 nights in Sep 2025

10/10 Excellent

KHEMMANAT

Stayed 10 nights in Aug 2025

10/10 Excellent

ALDRIN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very amazing room was great!
Stayed 1 night in Aug 2025

8/10 Good

Michael

Stayed 1 night in Aug 2025

6/10 Okay

B

Stayed 2 nights in Aug 2025

8/10 Good

Sri

Liked: Cleanliness, staff & service, amenities
The room was clean and bed was comfotable. The check-in staff and the cleaning maid were very kind and friendly and very helpful. The breakfast restaurant in the morning was a bit loud and chaotic. The layout and the queues for the breakfast food has room for improvement. Overall i enjoyed my stay and would recommend it to others as a a pleasant stay at a reasonable price.
Stayed 5 nights in Aug 2025

8/10 Good

Gareth

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Longyu

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Aug 2025

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Hai

Stayed 4 nights in Jul 2025

10/10 Excellent

Andrew, Doha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of checkin
Stayed 2 nights in Jul 2025

8/10 Good

Sathivelu

Stayed 1 night in Aug 2025

6/10 Okay

Trudy-Maree

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The two people I dealt with at check in were lovely but, I checked in, went out, had to re check in because they lost it. Elevator very rough, scared it would stop with me in it. Pool!! OMG!! Not relaxing at all. The air conditioning motors for every room on that side were four feet from the pool the entire length of it and so incredibly noisy I put my headphones on full and could still hear them. The rooms are not noise proof and the people of a certain nationality have no respect for anyone in the middle of the night. Also, pretty sure it’s in the “RED LIGHT DISTRICT” which they could have mentioned on the website. No wifi at the pool. Not that you’d hear anything as the aircon motors for all the rooms in that side are literally next to the pool. So noisy . Not relaxing at all. Tv won’t work properly, can get the few Chanel’s that are live and even then it’s only The News from Asian or American countries. Bath is tiny and hard to get in and out of unless fit. Very slippery. Almost slipped over. Who uses a bath when you’re away anyway. Shower is easier. Air-conditioner is good Hot water for the tea coffee is lukewarm. They spent good money on a hot water unit instead of electric jug and it doesn’t even work.
Stayed 1 night in Aug 2025

8/10 Good

Yoshiaki

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice with good price
Stayed 1 night in Jul 2025

4/10 Poor

vinh cao, Rockwall

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and not good for service
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Stayed 3 nights in Jul 2025

8/10 Good

Vitor

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well situated, clean and close to public transportation and some shops. The staff was very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Samroeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

HSU

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

Kent

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in May 2025

6/10 Okay

Patrick

Disliked: Property conditions & facilities
Just didn’t like the hotel vibe
Stayed 1 night in Apr 2025

6/10 Okay

Paterno Timoteo

Liked: Cleanliness
Stayed 3 nights in Apr 2025

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally pretty good hotel. Shower was elevated so those with mobility issues please be careful and use the handles on the wall.
Stayed 2 nights in Apr 2025

10/10 Excellent

Philip

Travelled with family
Disliked: Amenities, property conditions & facilities
Shopping near by shopping
Stayed 2 nights in Apr 2025

10/10 Excellent

Zainon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025