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The Claremont

4.0 star property

Photo gallery for The Claremont

View from room
Lobby
Exterior
Breakfast, lunch, dinner served; beach views
Memory-foam beds, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

View map
Loch Promenade 18, Douglas, IM1 2LX
  • Place, Douglas Beach
    ‪1 min walk‬
  • Place, Manx Museum
    ‪5 min walk‬
  • Place, Gaiety Theatre
    ‪6 min walk‬
  • Airport, Isle of Man (IOM)
    ‪14 min drive‬

Room options

View all photos for Classic Double Room

Memory-foam beds, in-room safe, desk, blackout curtains

Classic Double Room

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room

Memory-foam beds, in-room safe, desk, blackout curtains

Business Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Suite

Business Suite

Business Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, Sea View

Business Room, Sea View

Business Room, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Studio

Memory-foam beds, in-room safe, desk, blackout curtains

Business Studio

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Business Single Room

Memory-foam beds, in-room safe, desk, blackout curtains

Business Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Double Bed

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About the area

Douglas

A stay at The Claremont places you in the heart of Douglas, steps from Douglas Beach and 5 minutes by foot from Manx Museum. .This beach hotel is 0.3 mi (0.5 km) from Gaiety Theatre and 0.4 mi (0.7 km) from Tower of Refuge.

What's nearby

  • Douglas Beach - 1 min walk - 0.1 km
  • Manx Museum - 5 min walk - 0.4 km
  • Tynwald - 5 min walk - 0.4 km
  • Gaiety Theatre - 6 min walk - 0.6 km
  • Palace Casino - 18 min walk - 1.5 km

Getting around

  • Douglas Ferry Station - 5 min walk
  • Isle of Man (IOM) - 18 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Jaks Bar & Steakhouse - ‬3 min walk
  • ‪Grain and Vine - ‬3 min walk
  • ‪The Conister Arms - ‬1 min walk
  • ‪M&S Café - ‬2 min walk

About this property

The Claremont

Victorian hotel with free breakfast and a 24-hour front desk
The Claremont offers 56 accommodations with safes and complimentary newspapers. Beds feature memory foam mattresses. Digital television is provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 56 guestrooms. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a banquet hall.
Grab a bite at Coast Bar and Brasserie, a beachfront brasserie which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary English breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events.
A complimentary English breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Coast Bar and Brasserie - This beachfront brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free English breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Coast Bar and Brasserie

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • 5 steps to reach entrance
  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 24-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Late check-in fee for check-in between 11:00 AM and 4:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Claremont Douglas
Claremont Hotel Douglas
The Claremont Hotel
The Claremont Douglas
The Claremont Hotel Douglas

The Claremont Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 215 out of 401 reviews
Rating 8 - Good. 139 out of 401 reviews
Rating 6 - Okay. 30 out of 401 reviews
Rating 4 - Poor. 8 out of 401 reviews
Rating 2 - Terrible. 9 out of 401 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing I didn't like. I thought my stay was wonderful. Thank you, Claremont!
Stayed 3 nights in Sep 2025

8/10 Good

PETER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: big room, comfortable bed, breakfast good, staff fantastic, amenities well stocked. Bad: pillows awful - too soft, room exceptionally hot at night - disturbed sleep.
Stayed 2 nights in Sep 2025

10/10 Excellent

David, West Union

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it!
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Rachelle, Ramsey

Liked: Cleanliness, staff & service, property conditions & facilities
Shops nearby
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another enjoyable stay at The Claremont

The Claremont offers a consistently high standard from check-in to departure, with the feeling of a team working together to ensure expectations are met or exceeded. From the point of view of a customer, it appears to run like clockwork and to achieve that, a lot of work must go in behind the scenes. The Claremont is both friendly and professional and is ideally located. The housekeeping service is excellent, cleanliness is important to us. The 6pm additional service is a really nice touch. We would definitely recommend The Claremont as a very reliable hotel, with genuinely friendly and capable staff, across all areas. I am consciously not singling anybody out, because it would not be fair on anybody I missed out. We have stayed here several times and the retention of the individual members of the team really helps build a lasting relationship and we really appreciated the welcome we received.
Stayed 9 nights in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
Very clean nice staff good amenities in the room
Stayed 4 nights in Sep 2025

10/10 Excellent

David, West Union

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were very friendly and helpful.
Stayed 5 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and tidy, breakfast very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not hesitate to stay there again
Stayed 5 nights in Aug 2025

10/10 Excellent

Paula

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location across from the water with good dining and shopping nearby. Good on-site restaurant for dinner and breakfast was good and convenient to have at the hotel.
Stayed 4 nights in Aug 2025

6/10 Okay

ravali

Liked: Cleanliness
transportation is terrible
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shirley

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent stay good food and pleasant staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Simon, Mudgee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Mark

Stayed 3 nights in Aug 2025

10/10 Excellent

Sean

Stayed 2 nights in Aug 2025

8/10 Good

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were excellent. As I said staff were so very attentive and nothing was a bother for them in any way. Couldnt have been nicer. Clean and always attended to our room on a daily basis when we were away. Wine very expensive per glass though. Its a small complaint really - but important - food at breakfast wasnt covered and flies on many things on the table. Meats and cheeses were covered but nothing else. Did like the idea of ordering at the table for items on the menu though that were then cooked fresh. Menu for breakfast was very varied .
Stayed 3 nights in Aug 2025

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful place and hotel clean quiet stylish for the isle of man. I will certainly return accomodating staff and super safe.
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Stayed 2 nights in Aug 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025