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The Claremont

4.0 star property

Photo gallery for The Claremont

Exterior
Breakfast, lunch, dinner served; beach views
View from room
Lobby
1 bedroom, memory-foam beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

View map
Loch Promenade 18, Douglas, IM1 2LX
  • Place, Douglas Beach
    ‪1 min walk‬
  • Place, Tynwald
    ‪5 min walk‬
  • Place, Palace Casino
    ‪18 min walk‬
  • Airport, Isle of Man (IOM)
    ‪14 min drive‬

Room options

View all photos for Classic Double Room

1 bedroom, memory-foam beds, in-room safe, desk

Classic Double Room

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room

1 bedroom, memory-foam beds, in-room safe, desk

Business Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Suite

Business Suite

Business Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, Sea View

Business Room, Sea View

Business Room, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Studio

1 bedroom, memory-foam beds, in-room safe, desk

Business Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Business Single Room

1 bedroom, memory-foam beds, in-room safe, desk

Business Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Double Bed

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Interior
The Empress Hotel
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  • Free WiFi
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4.2 out of 5, Very good, 844 reviews
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About the area

Douglas

A stay at The Claremont places you in the heart of Douglas, steps from Douglas Beach and 5 minutes by foot from Manx Museum. .This beach hotel is 0.3 mi (0.5 km) from Gaiety Theatre and 0.4 mi (0.7 km) from Tower of Refuge.

What's nearby

  • Douglas Beach - 1 min walk - 0.0 km
  • Tynwald - 5 min walk - 0.4 km
  • Manx Museum - 5 min walk - 0.4 km
  • Gaiety Theatre - 6 min walk - 0.6 km
  • Palace Casino - 18 min walk - 1.5 km

Getting around

  • Douglas Ferry Station - 5 min walk
  • Isle of Man (IOM) - 18 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Grain and Vine - ‬3 min walk
  • ‪Jaks Bar & Steakhouse - ‬3 min walk
  • ‪The Conister Arms - ‬1 min walk
  • ‪M&S Café - ‬2 min walk

About this property

The Claremont

Victorian hotel with free breakfast and a 24-hour front desk
The Claremont offers 56 accommodations with safes and complimentary newspapers. Beds feature memory foam mattresses. Digital television is provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 56 guestrooms. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a banquet hall.
Grab a bite at Coast Bar and Brasserie, a beachfront brasserie which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary English breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events.
A complimentary English breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Coast Bar and Brasserie - This beachfront brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free English breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Coast Bar and Brasserie

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • 5 steps to reach entrance
  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 24-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Late check-in fee for check-in between 11:00 AM and 4:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Claremont Douglas
Claremont Hotel Douglas
The Claremont Hotel
The Claremont Douglas
The Claremont Hotel Douglas

Reviews

The Claremont Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 209 out of 392 reviews
Rating 8 - Good. 138 out of 392 reviews
Rating 6 - Okay. 30 out of 392 reviews
Rating 4 - Poor. 8 out of 392 reviews
Rating 2 - Terrible. 7 out of 392 reviews

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very hot room, no air con,only a fan or open window to cool it down, with seagulls and revellers making sure the open window was a bad idea. The double bed was tiny, and uncomfortable. The bar was shut by midnight, despite ten people being in there wanting service, on a Saturday night. It would have been quite nice, given that all the other pubs in the vicinity were rowdy. Overall, very disappointing, considering it is supposed to be 4 star.
Stayed 1 night in Aug 2025

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Chi keung

Travelled with partner
Liked: Amenities
Very clean and quiet room Breakfast is very good too
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Stayed 2 nights in Jul 2025

8/10 Good

Adam James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great facilities, staff, service and food. Always like staying here
Stayed 1 night in Jul 2025

10/10 Excellent

David Benson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of Douglas so handy for M&S and bus station. Very good breakfast. Lots of noisy seagulls all day and night, though, so hard to sleep with windows open. Many stairs to get to rooms so not suitable for limited mobility or lots of luggage. There is a lift but it doesn't really help.
Stayed 6 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Nive hotel on the sea front. Quite busy with tour parties but service was very helpful. Close to everything.
Stayed 3 nights in Jul 2025

6/10 Okay

Karen, Rutland

Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Needed a hotel to stay in the Isle of Man for a re-union of colleagues that I used to work with. The aim was to ride all the narrow gauge trains and trams on the Island and do some walking. The Claremont was a really choice. I only had bed and breakfast; the breakfast's were really good as was my hotel room. No sea view but as I was out all day, it wasn't a problem. The cost was very competitive and even cheaper than some three star hotels!
Stayed 5 nights in Jul 2025

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of food options available, and the quality of the food on offer was amazing. A warm welcoming environment and me and my partner enjoyed our stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in good location.
Stayed 5 nights in Jul 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed there and it is a superb base to explore from
Stayed 4 nights in Jul 2025

8/10 Good

Michael

Stayed 2 nights in Jul 2025

10/10 Excellent

Alden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Travelled with family
Liked: Amenities, property conditions & facilities
Top notch facilities in room and guiet comfortable lounge areas.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gustavo, Yuba City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and the most friendly staff. I highly recommended. Looking forward to returning some day.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff. Good room but avoid 116 because of loud fans on nearby property. Such a pity as everything else was good.
Stayed 6 nights in Jun 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

4/10 Poor

michael

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Caroline

Stayed 4 nights in Jun 2025

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for my husband and his two business partners and they said that they all really liked the rooms and the location of the hotel. It was really close to the ferry port so it was very convenient. We will definitely book again in the future. Thank you.
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in Douglas. The staff were amazing and helpful and very accommodating. The hotel itself was very clean and comfortable and the evening turn down service, including chocolates and weather informatio was a bonus.
Stayed 4 nights in Jun 2025

10/10 Excellent

STEPHEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025